Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,880 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,880 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After years of not being able to get a comfortable nights sleep I am so glad I went for it and bought a panda mattress topper its so comfy I actually don't want to get out of bed in the morning! Saving up to get the pillows next.”

Helpful Report

“I ordered online through Dunelm. Delivery was quick. I have only been using the topper for a couple of days but it is so comfy. Very pleased.”

Helpful Report

“I bought a Panda Mattress topper because of back problems. I had already bought 2 Panda Memory Foam pillows a couple of months ago from a homeware store in Stockport and was so pleased with them that I decided to buy a Panda mattress topper to see if it made my bed more comfortable. I have slept on the Panda mattress topper for the past 5 nights and it is absolutely incredible. It is so comfortable and has really made a difference to my sleep - I am not tossing and turning trying to get comfortable. The quality of the mattress is excellent and the straps on the topper can be adjusted. The topper is well protected during transit (it is wrapped in polythene and then put in a strong plastic bag and then in a strong box). I have been absolutely delighted with my new Panda mattress topper. It is well worth the money and I would certainly recommend Panda products.”

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“We have single mattress toppers for our caravan having been recommended by friends, the best sleep ever. We now have a super king mattress topper for our bed and look forward to fabulous and comfortable sleep at home as well , thank you Panda products are brilliant”

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“Great comfortable topper.Value for money and 10 years warranty.Excellent service”

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“Great pillows - but they're far too small to put any standard pillowcases on and Panda do not sell any pillowcases that actually fit them. It makes no sense! Customer service will constantly ignore any questions or provide any real information, it's just generic canned responses”

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“Used to sleep on two pillows. Now only one with Panda Memory Pillow. It has helped the ache in my neck. Nice cover to the pillow as well. Very comfy and surprisingly cool. Worth the expense? After looking at the competition, Panda are the most expensive but the build and comfort quality is first class. We bought two pillows but no discount for the second one. How about considering this Panda?”

Helpful Report

“Bought the mattress topper - so comfy. First time in as long as I can remember that I haven't woken up with a sore back.”

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“Good customer service. Dealt with a return quickly and without any fuss.”

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“I have the mattress topper and the protector, which are both amazing the topper just makes the bed so comfortable . After another night not sleeping with neck pain I decided to order a pillow oh WOW so so comfortable worth ever penny and you cannt lose if its not suitable you can return it with your 30day trial but mine with not be going back think I might have to take in holiday. Easy to order goods deliveried quickly and communication very good”

Helpful Report

“After buying many pillows I have finally found one that works for me! Had I seen it in person before I purchased online I probably would have disregarded it but it’s been the best pillow I’ve ever had. Comfortable and cool. I now get a refreshing night’s sleep 😴”

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“Amazing pillows! Best brand I have ever tried. A+++”

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“Purchased a mattress last May 23 and was so delighted with it, purchased another for my guest bedroom. Love the comfort, ease of ordering and a great customer service where the phone is answered with no long call queue and I can understand the person on the other end of the phone. Special shout out to Callum who assisted me recently. Well done Panda. Don't change anything!!!”

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“I purchased this topper to ease the comfort on mattress that I had which was too firm for me. It has exceeded my expectations”

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“Very good customer service and kept me updated on expected delivery date. 😊”

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“Lovely pillow for my daughter”

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“changed my back for the better. My friends praise how comfortable my bed is now.”

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“The installation was easy and the quality and length of time asleep has improved. Sorry I didn't buy one earlier.”