Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 11,113 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 11,113 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the quality of the products I ordered and also the peace of mind of being offered a 10 year guarantee. The customer support is also excellent and professional.”

Helpful Report

Hello, Thank you for your kind words! We're thrilled to hear that you're happy with the quality of our products and that you appreciate the peace of mind that comes with our 10-year guarantee. We strive to provide excellent customer support and are glad that you found our team to be professional and helpful. Sweet dreams, Panda Team

“First mattress topper I have purchased would definitely recommend panda 🐼”

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“Feels very comfortable”

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“Fast delivery. Looks very good quality. Price was good about middle ground compared to the competition.”

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“Best sleep ever”

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“Product came well packaged and instructions were easy to follow. The mentioned smell upon opening was not as strong as I expected so no complaints at all. Can't wait to try it out once it's expanded a bit more!”

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Hello Jamie, Thank you for your review! We're glad that your topper arrived well-packaged and that you found the instructions easy to follow. We hope you enjoy many restful nights on your new topper. Sweet dreams, Panda Team

“I shall update the review after a few weeks. So far well packed, easy to carry and very simple instructions. I would advise use rounded scissors then pull apart easily. I have a deep mattress and the straps are long enough. New smell is not an issue.”

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“Very Very comfortable”

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“Love how eco friendly this product is, including all of the packaging and info leaflets”

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“Daughter really happy with her mattress topper and matching pillow - love the cute design - thank you Panda”

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“Making such a amazing mattress topper”

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“love the pillow my daughter got me. but hate the way i had to fill in theinformation on my computer re the guarantee”

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“I bought myself a topper and 2 hybrid pillows as I have Ehlers Danlos Syndrome. My daughter loves my topper so much that I just bought her one for Christmas too! Fantastic products, can’t rate them highly enough”

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Hello Deb, Thank you for your wonderful review! We're glad to hear that our topper and pillows have been so beneficial for you and that your daughter is also enjoying the comfort and support they provide. It's fantastic to know that our products are helping you and your daughter get the restful sleep you deserve. Sweet dreams, Panda Team

“The mattress topper is comfortable and good quality and also the pillow.The company gave good service.”

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“Best night sleep”

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“It’s very comfy”

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“Delivered quickly, came in a sturdy box with information on how to carefully open and lay out the mattress topper so it can expand. I scanned the QR code and it took me straight to all the information I needed to look after my topper. I signed up to the guarantee with ease. We have not tried the topper yet but I am pleased with everything so far. Thank you Panda Julie”

Helpful Report

Hello Julie, Thank you for your kind words! We're glad your topper arrived quickly and that you found the packaging and instructions clear and helpful. We're also pleased that you were able to sign up for the guarantee easily. Sweet dreams, Panda Team

“Mattress topper arrived on time”

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“Is first time when I order a product from Panda London but will not be last time ,they’re products are amazing 🤩”

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“I just got it looks ok see soon when I sleep on it”

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Panda London is rated 4.8 based on 11,113 reviews