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LampShopOnline Reviews

4.6 Rating 14,788 Reviews
92 %
of reviewers recommend LampShopOnline
4.6
Based on 14,788 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read LampShopOnline Reviews
Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 7th March 2026
Jane
LampShopOnline 5 star review on 1st March 2026
Andy
LampShopOnline 5 star review on 1st March 2026
Andy
LampShopOnline 5 star review on 24th February 2026
Chris Loney
LampShopOnline 5 star review on 24th February 2026
Graham
LampShopOnline 5 star review on 21st February 2026
Mel
LampShopOnline 5 star review on 29th January 2026
Thomas Nolan
107
Anonymous
Anonymous  // 01/01/2019
Website is easy to use and gives access to a very wide range of lighting products at decent prices. I’ve used LampshopOnline for a few different products over the last year or so and and they have become my default first go to place for lighting products. The delivery performance has always been timely and hassle free.
Helpful Report
Posted 5 years ago
Said what they will do on the label and done it
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Posted 5 years ago
Fantastic quick delivery of goods.
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Posted 5 years ago
Fast delivery
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Posted 5 years ago
I had Ordered a security light which came on time:) only problem is as the electrician fitted it i had noticed its a different model to the one I ordered? and the picture of one on the companies web page is different to the one they sent ( miss sold advertising) i had reported this to the company who are sorry but not helpful, staff need training, they passed the buck from one to another, then I rang again waiting for a answer, and the blame was put on to another? Then the best was to come ,in a email they wrote , We had spoken to our experts ,they have confirmed that osram have Altered the products and failed to inform us ?? I'm sorry but that's miss advertising and you lot sent me the wrong item, and you want me now to re arrange an electrician so you can pay me my money back but won't pay for the electrician to take down the wrong item you sent? , you sounded not helpful not even a understanding of the trouble you have caused me just because of your own negligence , A day in my life wasted because this company could not sort out there web page description, but thanks to ME they might get there act together only one answer and one star 🌟 for the post man getting right :) , thanks for nothing , but as long as others see a terrible mess up from this company.
Helpful Report
Posted 5 years ago
Hello Terry, We have tried to contact you several times to resolve your issue, As you are aware. the item you received was an upgraded model, which contained the Photocell sensor as well as the PIR. We will be more than happy to collect the goods for a full refund, We are unable to cover any third party costs as per our company policy, but all of our team are trying to resolve this for you, Please contact our customer service team so we can reach a resolution, Kind Regards, Customer Services
Posted 5 years ago
First time I have purchased any lightbulbs on line and the first time I have had to replace a bathroom ceiling light. The info on the web was easy and simple to follow.
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Posted 5 years ago
Good range of quality products and competitive prices. Excellent service.
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Posted 5 years ago
Sadly the items sent were not the ones I ordered. I did send an e-mail a few days ago and said I would not be able to use the products. I have had no reply as yet.
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Posted 5 years ago
Hello Stuart, We're very sorry to hear that you have received the wrong goods. I'm afraid we're struggling to find any previous correspondence from yourself. If you could email the details to help@lampshoponline.com and we will resolve this for you immediately, Many thanks, Customer Services.
Posted 5 years ago
very good promt service great
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Posted 5 years ago
its the first time i have shopped with you and found you very good the whole experience was 1st class ordering/delivery/and price of the products was great
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Posted 5 years ago
Very pleased with service and product
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Posted 5 years ago
My order was received well packaged and fast! I had searched for these strip lights during lockdown and almost given up hope. Delighted with the quality and service. Well done 👏🏻 ⭐️
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Posted 5 years ago
Great service.
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Posted 5 years ago
Items arrived on time and as described, thanks.
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Posted 5 years ago
Great service from lamp shop online. No problems with my order or delivery and would highly recommend this wholesaler. Good quality products Alan Fyfe
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Posted 5 years ago
brilliant in all departments, thank you.
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Posted 5 years ago
Lamps arrived safely & early. Packaging a bit thin & lamp boxes slightly crushed but lamps ok. A good price for items, so all good
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Posted 5 years ago
Items arrived promptly and exactly as described.
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Posted 5 years ago
items received as described and packaged well. realised later, it was not the best deal I could have got
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Posted 5 years ago
Very pleased with service despite clovid. Would recomend
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Posted 5 years ago
LampShopOnline is rated 4.6 based on 14,788 reviews