Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.62

“Very satisfied with service and product - delivered in 2 days with standard postal charge. Link2Home plug was easy to install via Android Samsung S20 phone and Link2Home app. Clear step by step instructions on screen together with a reasonable set of printed instructions. I have had Smart plugs before which were difficult or even impossible. No issues whatsoever with this one. I don't have an Alexa or any fancy form of hub or internet set up - just a standard wifi router. I have no other Link2Home devices but it attached itself to the router without issue or compatibility problems. The only advice I would give would be to make sure during initial setup, router and wifi are close to each other. I have since moved my smart plug to a more remote part of the house by just unplugging it and plugging it in elsewhere. No problems.”

Helpful Report

Posted 3 days ago

Good Afternoon, Thank you for your fantastic review, Jim! We're thrilled to hear that you had a smooth experience with the Link2Home plug and found our instructions helpful. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)

Posted 2 days ago

“this is the 2nd time i boughts these, very bright and diffrent lihht options, Its used for outsideso uits water proof. good online purchase,”

Helpful Report

Posted 4 days ago

Good Afternoon, Thank you so much for your amazing review! Should you have any further questions or need assistance, please don’t hesitate to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)

Posted 4 days ago

“The lights were great. From an order of around 20 lights only 2 were damaged. Sent out promptly after. However my bone lies with the returns. I returned 12 incorrect lamps (due to my misorder) and I have no received a refund or any response. I've been told after calling up I'm not eligible for a refund due to damage of the lights. 12 lights all with damage? 12. I was hoping to use lampshop for future transactions however I've been left £300 down whilst also have not received any explanation or help in making a claim against the courier company. The returns policy from my experience has been poor. Unfortunately I simply can't use lampshop again.”

Helpful Report

Posted 1 week ago

Good Morning Nathan, Thank you for your feedback regarding your recent experience. We're glad to hear that you were satisfied with the lights and prompt delivery. We understand your frustration with the return process and the lack of communication. We encourage you to reach out to our customer service team so we can look into your situation further and work towards a resolution. We appreciate your feedback as it helps us improve our services. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)

Posted 4 days ago

“Fast delivery”

Helpful Report

Posted 1 week ago

Good Afternoon, Thank you for your positive review regarding our delivery speed! If you have any questions or need any assistance in the future, please don’t hesitate to reach out. Kind Regards, Customer services, Mon-Friday (8:30AM- 5:00PM)

Posted 1 week ago

“10 out of 10”

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Posted 2 weeks ago