LampShopOnline Reviews - Read 10,992 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.83 out of 5

Fastest Growing Retailer in the Reviews.io Customer Voice Awards, Summer 2020

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood ParkSelby RoadSwilllington Common, ,

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LampShopOnline 5 star review on 20th December 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to say that the service from lamps on line and their delivery company FedEx was appalling.
I ordered 10 LED lights and paid additional for next day delivery. This is the second day that they have not arrived, possibly not Lamps on line fault but they are employing FedEx.
Customer service have not followed up with calls as promised on two occasions, and day two and still no lights and no idea when I may see them.
Extreme dissatisfaction.”

Posted 4 days ago

“Repeated numerous telephone conversations with members of staff at lamp shop I am still awaiting confirmation of my order.
I cannot use the e mail contact numbers as all messages are returned not known
I telephoned
the customer service department but to no avail
John lumley”

Posted 5 days ago

Hi John,

We're very sorry to hear this.

If you could contact us on 01138876270 or email help@lampshopinline.com we'll be more than happy to resolve this for you,

Kind regards,
Customer Services

Posted 5 days ago

“Extremely quick and efficient service. Friendly follow-up call after receipt of goods. Will certainly use again.”

Posted 6 days ago

“Excellent service, brilliant bulbs, very prompt delivery.”

Posted 6 days ago

“Speedy delivery, very well packaged, highly recommended.”

Posted 6 days ago

“Good customer service and product”

Posted 1 week ago

“Quality product at a reasonable price with good delivery time”

Posted 1 week ago

“Good service. Item delivered promptly”

Posted 1 week ago

“Very speedy service, arrived much quicker than expected and very satisfied with product.”

Posted 1 week ago

“excellent will buy again”

Posted 1 week ago

“Very glad l found the cercular bulb for the.bathroom a good selection of lighting and. a quick delivery”

Posted 2 weeks ago

“Good service, no complaints, will definitely be using again”

Posted 2 weeks ago

“Price and choice is good.
Delivery superb.”

Posted 2 weeks ago

“Good Would use again”

Posted 2 weeks ago

“Brilliant,quick delivery and good description of what we were looking for.”

Posted 2 weeks ago

“The serve was good and delivery quick. The Osram LED bulbs were as ordered but unfortunately as the LED bulbs are bigger than the original bayonet bulbs they would not fit into the LV down lighters.”

Posted 2 weeks ago

“Just as expected”

Posted 2 weeks ago

“Tubes arrived promptly, worked perfectly”

Posted 2 weeks ago

“Great service”

Posted 2 weeks ago

“Absolutely top notch service, I ordered 10 LED tube replacements to swap for my ageing fluorescents. One was damaged in transit, got on the phone to them & they are shipping another out no quibble, awesome service.

Will definitely use them again when I need lighting”

Posted 2 weeks ago

LampShopOnline is rated 4.59 based on 10,992 reviews