LampShopOnline Reviews

4.59 Rating 10,992 Reviews
90 %
of reviewers recommend LampShopOnline
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
Fastest Growing Retailer in the Reviews.io Customer Voice Awards,  Summer 2020
Read LampShopOnline Reviews
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Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood ParkSelby RoadSwilllington Common, ,

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I would like to say that the service from lamps on line and their delivery company FedEx was appalling.
I ordered 10 LED lights and paid additional for next day delivery. This is the second day that they have not arrived, possibly not Lamps on line fault but they are employing FedEx.
Customer service have not followed up with calls as promised on two occasions, and day two and still no lights and no idea when I may see them.
Extreme dissatisfaction.
Posted 4 days ago
Repeated numerous telephone conversations with members of staff at lamp shop I am still awaiting confirmation of my order.
I cannot use the e mail contact numbers as all messages are returned not known
I telephoned
the customer service department but to no avail
John lumley
Posted 5 days ago
Hi John,

We're very sorry to hear this.

If you could contact us on 01138876270 or email help@lampshopinline.com we'll be more than happy to resolve this for you,

Kind regards,
Customer Services
Posted 5 days ago
Extremely quick and efficient service. Friendly follow-up call after receipt of goods. Will certainly use again.
Posted 6 days ago
Excellent service, brilliant bulbs, very prompt delivery.
Posted 6 days ago
Speedy delivery, very well packaged, highly recommended.
Posted 6 days ago
Good customer service and product
Posted 1 week ago
Quality product at a reasonable price with good delivery time
Posted 1 week ago
Good service. Item delivered promptly
Posted 1 week ago
Very speedy service, arrived much quicker than expected and very satisfied with product.
Posted 1 week ago
excellent will buy again
Posted 1 week ago
Very glad l found the cercular bulb for the.bathroom a good selection of lighting and. a quick delivery
Posted 2 weeks ago
Good service, no complaints, will definitely be using again
Posted 2 weeks ago
Price and choice is good.
Delivery superb.
Posted 2 weeks ago
Good Would use again
Posted 2 weeks ago
Brilliant,quick delivery and good description of what we were looking for.
Posted 2 weeks ago
The serve was good and delivery quick. The Osram LED bulbs were as ordered but unfortunately as the LED bulbs are bigger than the original bayonet bulbs they would not fit into the LV down lighters.
Posted 2 weeks ago
Just as expected
Posted 2 weeks ago
Tubes arrived promptly, worked perfectly
Posted 2 weeks ago
Great service
Posted 2 weeks ago
Absolutely top notch service, I ordered 10 LED tube replacements to swap for my ageing fluorescents. One was damaged in transit, got on the phone to them & they are shipping another out no quibble, awesome service.

Will definitely use them again when I need lighting
Posted 2 weeks ago
LampShopOnline is rated 4.59 based on 10,992 reviews