LampShopOnline have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
It was easy to search for what I wanted on the website, price was very good and was delivered very quickly. I am a very satisfied customer.
”
- Ian Cohen
“
Excellent service from start to finish. Did have a couple of items missing from the order, but contacted them and they got it sent out next day.
The products seem pretty good quality for the price, I’m pleased with the purchase.
”
- Adam
“
In general, the experience was good. The products ordered were of good quality and extremely well packaged to avoid damage. Also came at a very reasonable price compared to other suppliers.
Unfortunately, one of the LED tubes was faulty and I had to request another be sent out.
Customer services were brilliant and I had a replacement in 2 days.
”
- Peter
“
The replacement of fluorescent strip lighting with the LED refit versions has been an excellent job. The fittings were easy to install & work efficiently- instant illumination and very much brighter that the old versions.
Delivery was prompt & well packed.
”
- Paul Bryan
“
Great product and service with quick delivery
”
- Steven
“
It is incredibly refreshing to be able to phone a company and speak to a real human being. next day delivery didn't cost me any extra too!
”
- Mr
“
I bought panel light was not working want refund still waiting
”
- Anonymous
“
Item never received still waiting for refund
”
- Bahkta
“
Very poor service in comparison with a similar company who responded within 48 hours and issued a refund with no trouble whatsoever.
”
- Graham Roxburgh
“
My bathroom light failed and needed a new replacement lamp quickly so I have used Lamp shop online before and ordered a new one which arrived in 24 hours, very good service
”
- STEPHEN SHEPPARD
“
Excellent service and fast delivery.Will shop again.
”
- Boguslaw
“
Great product and service with quick delivery
”
- Steven
