LampShopOnline Reviews

4.59 Rating 10,691 Reviews
A-
Happiness Grade
Read LampShopOnline Reviews
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Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood ParkSelby RoadSwilllington Common, ,

LampShopOnline have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

99.40%
Industry Average
So good prices and customer service but really bad packing.
- Ian
Excellent communicator. Speedy despatch of goods. Sensibly priced products. Never had cause for complaint -- Who could ask for anything more?? Definitely to be recommended.
- Anonymous
Competitive prices and prompt delivery.
- Kenneth C Shepherd
A

Delivery - Fast

95.02%
Industry Average
Fast Delivery & Good Quality. Thanks a Million.
- CYRUS THE GREAT
Competitive prices and prompt delivery.
- Kenneth C Shepherd
delivery on time. execellent service
- ASHWIN HINDOCHA
F

Refunds - Difficult

28.57%
Industry Average
LampShopOnline said that is what I ordered but when I enquired about sending them back for a refund against the correct type I was told the monetary value was too small.
- Anonymous
Product was shipped with DPD and then half way through, returned to Lampshop, without any comment or further notice. No refund, no communication at all. Beware!
- Guest
Part wasn't delivered. I emailed asking for update on order and asked for tracking number but no reply. I haven't got a refund either
- James
98.19%
Industry Average
Then I bought another 3 and the panels were a lot thicker and wouldn't fit into the frames, contacted customer service and they sent the correct frames.
- Ian
Excellent service as always, products always arrive on time and correct
- Ross EFS
delivery on time. execellent service
- ASHWIN HINDOCHA