LampShopOnline have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Best price I could find. Fitted in my shed.Lovely and bright.
”
- Roger
“
Great product at a very competitive price. Ordered late afternoon and received them before 9.30 the next day on standard delivery!
”
- Clive
“
Customer service are first class! Excellent products at a reasonable price and they use Royal Mail, not a cheap courier. Highly recommended company with good old fashioned values.
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- Linda
“
Outstanding delivery packaging brill could have been dropped from a plane and would lights would have not me excellent company
”
- Bagman
“
Fast delivery and great lights. Happy customer
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- Leon
“
Excellent service, competitive prices, fast delivery
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- Alan
“
Ordered on Tuesday ready for dispatch on a Thursday for a Friday Delivery. double checked on the Thursday with a phone call to confirm the delivery is still on schedule.
Friday 3pm comes and no delivery.
Informed by phone call that there is no stock.
Refund issued straight away but that doesn't help for a job that they are needed for the next day
”
- Dean Holloway
“
Very poor, ordered 6 months ago still not recived. Want a refund but get no reply back
”
- Anonymous
“
I bought panel light was not working want refund still waiting
”
- Anonymous
“
great communicators, fast and efficient service on the web and on the phone. the products arrived on time and their prices are very resonable.
will only use them for all our lighting needs.
thank you
”
- Anna
“
Excellent service and easy to use website. Thanks
”
- Ralph
“
Excellent service, competitive prices, fast delivery
”
- Alan
