LampShopOnline have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Quick delivery good price great service
”
- Bryan Webster
“
Excellent price and quality product. Very fast delivery ( highly recommend )will use again
C Price
”
- Clive
“
Great service, quick and efficient. Oder 4 t8 fluorescent tubes, amazing price. Ordered 4 so had two spare, sadly put one in and worked for about 5mins so may have been a faulty one. It happens
”
- Matthew
“
Great prices and fast delivery. Was quoted over £80 to fit one new led panel as previous one had failed, quick look online and found essentially the same item here, including tax and delivery for £17. Five minutes to fit and jobs done. Have another 10 panels which are showing signs of age, will be buying the 16 pack to replace all these when they start to fail.
”
- Anonymous
“
Had exactly the lamp fittings I needed. Prompt delivery. Very happy with these.
”
- K
“
Quick delivery good price great service
”
- Bryan Webster
“
I requested a full refund and bought from a different place.
”
- Unhappy Customer
“
Ordered on Tuesday ready for dispatch on a Thursday for a Friday Delivery. double checked on the Thursday with a phone call to confirm the delivery is still on schedule.
Friday 3pm comes and no delivery.
Informed by phone call that there is no stock.
Refund issued straight away but that doesn't help for a job that they are needed for the next day
”
- Dean Holloway
“
Very poor, ordered 6 months ago still not recived. Want a refund but get no reply back
”
- Anonymous
“
Easy to purchase required products - sales team are exceptionally helpful.
The option of customer pickup is always my first choice - goods ready for collection in hours.
Excellent service!
”
- Anonymous
“
Great service and advice. Good product
”
- Andrew Morrison
“
Good prices and very helpful customer service
”
- Adrian
