I had Ordered a security light which came on time:) only problem is as the electrician fitted it i had noticed its a different model to the one I ordered? and the picture of one on the companies web page is different to the one they sent ( miss sold advertising) i had reported this to the company who are sorry but not helpful, staff need training, they passed the buck from one to another, then I rang again waiting for a answer, and the blame was put on to another? Then the best was to come ,in a email they wrote , We had spoken to our experts ,they have confirmed that osram have Altered the products and failed to inform us ?? I'm sorry but that's miss advertising and you lot sent me the wrong item, and you want me now to re arrange an electrician so you can pay me my money back but won't pay for the electrician to take down the wrong item you sent? , you sounded not helpful not even a understanding of the trouble you have caused me just because of your own negligence , A day in my life wasted because this company could not sort out there web page description, but thanks to ME they might get there act together only one answer and one star 🌟 for the post man getting right :) , thanks for nothing , but as long as others see a terrible mess up from this company.