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Internet-Ink Reviews

4.8 Rating 17,037 Reviews

97 %

of reviewers recommend Internet-Ink

Company Reviews

4.8

Based on 17,037 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet-Ink:

Internet-ink.com are the ink experts. Buy your cheap printer ink cartridges, laser toner cartridges and writing pens from their secure online store. Internet-ink offer fast free delivery with all orders on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon, Parker, Waterman and many more. If you need help or support call 0800 612 0874 or 0115 937 1520 and talk to our printer cartridge experts.

Visit Website

Email:

support@internet-ink.co.uk

Location:

PO Box 475,
Lymington
Hampshire
SO41 1GN

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Internet-Ink 5 star review on 18th March 2021

Internet-Ink 5 star review on 18th December 2020

Internet-Ink 5 star review on 18th December 2020

Internet-Ink 5 star review on 19th November 2020

Internet-Ink 5 star review on 19th November 2020

Internet-Ink 3 star review on 14th March 2019

Matthew Goddard

Internet-Ink 3 star review on 14th March 2019

Matthew Goddard

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery but ink doesn't last very long!”

Posted 6 years ago

Thank you for taking the time to leave a review. All of our cartridges are covered by our 12 month warranty, if you have any issues please call our support team on 0800 612 0874. Our offices are open between 8.30am & 5pm Monday to Friday excluding bank holidays. Kind regards Internet-Ink

Posted 6 years ago

“Actually it didn't - twice your 351XL compatible colour cartridges for my HP Photosmart C4580 printer both failed after a week or so's relatively small use, with the printer declaring something like "Not recognised" or similar, and you then refused to supply any more and would only sell more expensive "genuine" HP product. You have also refused to take back an unused 350XL compatible black cartridge. It has been suggested to me that the problem may have been caused by the use of your compatible products (though I am not entirely convinced by this theory). I now have a Canon PIXMA MX535 printer, but will probably obtain my (hopefully more reliable) cartridges elsewhere.”

Posted 6 years ago

Thank you for taking the time to leave a review. I'm sorry to hear that you had a bad experience with our compatible HP cartridges. I can see from your order notes that you were refunded in full. HP are very proactive in installing firmware updates to try to stop compatible cartridges from working in their printers and it is important that updates are not accepted to prevent these types of issues. I can confirm that our Canon compatible cartridges are very reliable. Kind regards Internet-Ink

Posted 6 years ago

“It was very fast and easy to use”

Posted 6 years ago

“Not exactly happy. Code for reward did not work. Shame DaveW”

Posted 6 years ago

Thank you for taking the time to leave a review. I have checked your order and the discount code wasn't applied at the checkout. If this happens on future orders please contact our support team on 0800 6120874. I can confirm that a refund has been issued accordingly. Kind regards Internet-Ink

Posted 6 years ago

“Good for quick delivery of cartridges but far too keen to fob everyone off with so-called compatibles which printers often don't like, e.g. by refusing to print or not showing ink levels.”

Posted 6 years ago

Thank you for taking the time to leave a review. All of our compatibles are covered by our 12 months warranty and if unable to get them working we will take back for a full refund or upgrade to originals. In most cases a simple reset is all that is required. Our support team are available to assist with any issues on 0800 6120874, Monday to Friday between 8.30am and 5pm excluding bank holidays. Kind regards Internet-Ink

Posted 6 years ago

“Price was right but one of the black inks didn't work. Still cheap though.”

Posted 6 years ago

Thank you for taking the time to leave a review. Our records show no record of being contacted regarding this problem. All of our cartridges are covered by our 12 month warranty and our support team are available Monday to Friday 8.30am to 5pm on 0800 612 0874. Kind regards Internet-Ink

Posted 6 years ago

“I ordered ink using the HP numbers as in previous orders, but the cartridges were not made by HP. The printer recognised 'foreign' cartridges and warned me not to use them. I did use them and no harm has been done but I will ensure I resource genuine HP cartridges in the future.”

Posted 6 years ago

“Good quality compatible toners”

Posted 6 years ago

“Very disappointed. First time ordering. Ordered on 26th May order being shipped today 30th. Possibly won't arrive for another couple of days. That is a week which is too long to wait for ink.”

Posted 6 years ago

Thank you for taking the time to leave a review. I can confirm that your order was placed at 19.02 on Friday the 26th of May. Our offices closed at 17.00 on the 26th of May for the Bank Holiday weekend, so the first opportunity to post the order was Tuesday the 30th of May. I have checked out system and can confirm that your order was posted at 9.44 by Royal Mail first class post, which was one hour after our office reopened. Kind regards Internet-Ink

Posted 6 years ago

“It is to order by pone and I have received in in few days Staff was helpful with my request”

Posted 6 years ago

“I have only used two of the cartridges so far, both required several attemps to load before they would print. I note you say that a mixture of cartridges may cause problems so in time this may rectify its self. Once working printing is satisfactory.”

Posted 6 years ago

“Great service, delivered promptly”

Posted 6 years ago

“Have used internet ink for a long time as they are extremely reliable, fast and suit my needs as a mature student who undertakes a lot of printing. However, I purchased a blank XL HP 301 cartridge not too long ago which turned out to be faulty. It was over the bank holiday weekend so I took photos of the error messages and the actual cartridge and sent them to the help desk email address. I received a swift and helpful response on the Tuesday saying that they could provide a refund or exchange. This was great, however, I had needed to purchase a replacement that weekend so I kept the receipt. Internet Ink now state that I need to return the faulty cartridge to them! Sadly, this was immediately disposed of at it had leaked in my printer, on my hands and on my desk!! The only option was to throw it in the bin. If the website help pages had stated that cartridges would need to be kept then I would have wrapped it up and saved it. I will know next time, I suppose.....”

Posted 6 years ago

“Excellent price, but average product - toner bought leaves some light streaking on the page. Happy overall.”

Posted 6 years ago

“Hi. Had initial problem with rejection but fine now. Also black needed tapping on paper to remove excess ink. All good so far. Regards”

Posted 6 years ago

“Good inks at a nice price but I've only given 3 stars because of the difficulty in paying through paypal, every time I pressed continue on the paypal link a screen came up saying 'no order' !!”

Posted 6 years ago

Thank you for taking the time to leave a review. Unfortunately we are unable to comment on issues with the Paypal site. Kind regards Internet-Ink

Posted 6 years ago

“Delivery and price were very good but I am disappointed that HP ENVY 5640 does not accept compatible cartridges and so whilst printing fine it says the ink is empty, so I will have no idea when the ink is actually going to expire.”

Posted 7 years ago

“Internet Ink is a good company and I have used it several times, very efficient service. My last order however has been a disappointment. I purchased compatible ink which I have had several times in the past, but on this occasion I have been disappointed with the colours, they are pale and weak, and I feel I shall not be able to buy it again. I did send an email at the time. Jean.”

Posted 7 years ago

Thank you for taking the time to leave a review. I'm sorry to hear that you have had an issue with your most recent order. We have checked our system and can only find an email dated August 2016 asking if we stock the cartridges. All of our compatible cartridges are covered with a 12 month warranty. Please call our dedicated support team on 0800 612 0874 to discuss the matter further. Our lines are open 8.30am to 5pm. Kind regards Internet-ink

Posted 7 years ago

“Very good web site and easy to order ink. Excellent delivery service and price. My only issue, is, my Epson printer did not like having this compatible ink and would not accept it. After 1 hour of trying, it finally worked. It took about 10 pages of printing before print was acceptable. Not sure if I will try this compatible ink again, or just pay the extra for Epson ink. On the invoice, they give you instructions about installing the cartridges, but maybe we need this information before we purchase the product.”

Posted 7 years ago

“Cheap ink cartridges”

Posted 7 years ago

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Internet-Ink is rated 4.8 based on 17,037 reviews