Internet Ink Reviews

Name: Internet Ink
Address: Unit 4 Ensign Yard, 670 Ampress Lane, Lymington, Hampshire
Rating: 4.81

4.8 Rating 17,320 Reviews

98 %

of reviewers recommend Internet Ink

4.8

Based on 17,320 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Ink:

Supplying the Best Value Compatible Printer Ink Cartridges since 2002; Internet Ink is the place to come for all your printing needs. We supply cartridges for HP, Canon, Brother, Epson, Samsung & Xerox printers as well as selling a range of printing & office supplies.

We offer a full range of Multipacks & Bulk Packs, meaning you can stock up on your cartridges for amazing prices.

All our orders come with Free Delivery and a 1 Year Guarantee, so why not switch to Internet Ink today!

Visit Website

Phone:

01590481311

Email:

support@internet-ink.co.uk

Location:

Unit 4 Ensign Yard,
670 Ampress Lane,
Lymington
Hampshire
SO41 8QY

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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to buy new single cartridge as 2 I had previously bought wouldn't work as the chip was not recognised. Fortunately the new one I received was fine. Having said that I would still recommend the service received.”

Helpful Report

Posted 2 days ago

“Request for a Review I am but still waitijng for the ink to arrive !”

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Posted 1 month ago

“Ordering and delivery are good, but as a light user and mainly in black and white I am surprised that my XL colour cartridges are only lasting for 5 months.”

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Posted 2 months ago

Thank you for the positive feedback! It is likely that your printer is not set to monochromatic printing settings, so it will be using colour ink when printing black.

Posted 2 months ago

“Hopefully good ink, but their website is straight from 2007. No “Login with Apple”, you have to put in ten thousand details to create an account before shopping, and they use Sage Pay which means a super-dated service, again no Apple Pay or anything. Considering that selling stuff online is literally their business, you’d think they’d invest in it.”

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Posted 7 months ago

“Always a speedy service, items well packed (and shaped to go through the letterbox!) Good value - staff helpful with queries and challenges”

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Posted 2 years ago

“Thje last order i placed i did not get any magenta cartridges. Only noticed when i went to replace some time later”

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Posted 3 years ago

“Disappointed that you do not have a phone service to ask for advice. Doubt if I will use again.”

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Posted 3 years ago

Good afternoon We are a totally internet based company hence our name "Internet-ink". We offer fast emailed advice on all aspects of our product delivery. In 2022 it`s simply too expensive to have staff on hand for 2 or 3 calls per day. I hope you find another supplier that meets your needs.

Posted 3 years ago

“I have only been using internet ink for a short time and I am still observing the quality of the product, however I was disappointed to find out on receipt of my first order, that the cartridge supplied is not recyclable especially as the marketing seemed to imply that all their cartridges where recyclable.”

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Posted 3 years ago

“thank you for the information given and the inks are perfect and fast delivery i will be ordering again as soon s needed”

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Posted 3 years ago

“Prompt delivery within days, well-packaged, communication timely & clear no dault there. Print quality sharp but printer detects non-compatible inks and does not recognise cyan. Fine for draft quality but photos look very livid (irises pictured actually blue-green) so personally I advise leave alone. Thank you for 10% repurchase reduction offer but will not take up. Bought September anticipating End-of-Days' style supply problems only open this morning but don't expect that to cut any mustard. I guess you get what you pay for, eh?”

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Posted 4 years ago

“The ink seems reasonable quality but the experience of putting it into the printer is dire. I found out the hard way that you should only approach these cartridges (for a Canon Pro9000 mk2) with latex gloves on. As soon as they are opened ready for insertion ink drools out and has to be dabbed with kitchen roll before they can be put into place. Another thing I discovered was that the light did not come on even with the contacts cleaned. It will be interesting to see if the printer can monitor ink level...”

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Posted 4 years ago

“Good value but one black cartridge contained air bubbles which meant the ink was dispersed irregularly”

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Posted 4 years ago

“Good ink but total (and probably illegal) failure to stop marketing emails. Today's email is once too many and I'm putting a review on Trustpilot.”

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Posted 4 years ago

Dear Mr. Black, Thank you for taking the time to leave us a review. It is great to hear that you are pleased with the products that you have purchased however, I would like to offer my sincerest apologies for any distress that may have been caused in relation to the amount of marketing emails you are receiving from us. I would like to reassure you that having investigated this further, we believe that this is due to you having registered with several different email addresses on our system - each one creating its own account. I have emailed you directly to discuss this further so that we can try to resolve this for you and ensure that the correct settings are in place on your account(s) to prevent any future un-wanted emails from being received. Thank you. Best wishes, Kirsty H. On behalf of Internet-Ink.

Posted 4 years ago

“No compatible available now - and no loyalty reduction either.”

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Posted 4 years ago

“The colour ink cartridges seem to be less full than when one could get genuine Kodak ones.No problems with speed of delivery from order time.”

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Posted 5 years ago

“Excellent service and first-class products. Would not shop anywhere else! Prices fantastic! Keep it up all round!”

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Posted 5 years ago

“I have just placed a replacement order for inks but the system would not accept the GIVEME10 discount. I've used your company for many years and not had this problem before.”

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Posted 5 years ago

Dear Mr Wiggett, Thank you for taking the time to leave your review. I have looked in to the reasoning behind the discount code not applying to your recent order for you and I can confirm that unfortunately this is because the 'GIVEME10' code is only applicable on compatible ink cartridges and having checked your recent order I can see that you have purchased original Canon ink cartridges. Therefore unfortunately; there is no discount code applicable to these items, I am afraid. Moving forwards; If you were to purchase any compatible ink cartridges in the future then you would be able to apply and make use of this discount code again. Please accept my apologies for any disappointment this may cause. I hope that I have been able to provide you with all the information that you may require but please don't hesitate to get back in if we can be of any assistance to you. Best wishes, Kirsty H. On behalf of Internet-Ink.

Posted 5 years ago

“Delivery and prices very good but ordered large capacity Epson compatible cartridges which I'm not so sure lasted as long as previous ones I've tried. Mind you my previous supplier, firstcallinks, changed their cartridges and seemed to suffer the same fate.”

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Posted 5 years ago

“I bought manufacturer's branded ink because internet-ink compatible products have been unsatisfactory in the past. First they fail to give an indication of ink levels. You are warned about this and that is acceptable. Secondly, at least 20% of them have failed to work at all. This is just a dead loss and negates any advantage in buying own brand. I was disappointed to find that the GIVEME10 code now only applies to own brand products; it used to be all products. The GIVEME10 label is now scraped off my computer.”

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Posted 5 years ago

“Good service over a number of years but very disappointing you don’t do alternatives to Canon inks. This makes them very expensive and no 10% discount either!”

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Posted 5 years ago

Dear Mr Gorringe, Thank you for your feedback and your continued custom over the years which is greatly appreciated! Although we stock compatible cartridges for most printers, unfortunately we are currently unable to provide Canon PG-545 and CL-546 compatible cartridges due to insufficient stock levels of empty cartridges required for refilling; should the situation improve, we will be pleased to offer these cartridges again as we completely understand the need for cheaper alternative printing supplies. Going forward, we would recommend to try and select a printer that holds x5 or x6 cartridges rather than x1 Black and x1 colour cartridge. The reason for this is there are far less issues with the printers and cartridges that hold more cartridges as they don’t have a print head on the cartridge itself and they are a lot more cost effective too! Unlike cartridges for dual-cartridge printers, consumables for multi-cartridge machines are far easier to manufacture and in most cases we can offer them for under £20 for a complete set of 5/6 cartridges. Many thanks once again! We hope that we will be able to assist you again with any future purchases you may wish to make. Best wishes, Joana on behalf of Internet-Ink Team

Posted 5 years ago

Internet Ink is rated 4.8 based on 17,320 reviews