Internet Ink Reviews

Name: Internet Ink
Address: Unit 4 Ensign Yard, 670 Ampress Lane, Lymington, Hampshire
Rating: 4.81

4.8 Rating 18,023 Reviews

98 %

of reviewers recommend Internet Ink

4.8

Based on 18,023 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Internet Ink:

Supplying the Best Value Compatible Printer Ink Cartridges since 2002; Internet Ink is the place to come for all your printing needs. We supply cartridges for HP, Canon, Brother, Epson, Samsung & Xerox printers as well as selling a range of printing & office supplies.

We offer a full range of Multipacks & Bulk Packs, meaning you can stock up on your cartridges for amazing prices.

All our orders come with Free Delivery and a 1 Year Guarantee, so why not switch to Internet Ink today!

Visit Website

Phone:

01590481311

Email:

support@internet-ink.co.uk

Location:

Unit 4 Ensign Yard,
670 Ampress Lane,
Lymington
Hampshire
SO41 8QY

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“printer would not accept the inks, had to buy original.”

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Posted 5 days ago

Good Morning, We haven't had any communications regarding issues with this order. If you want to contact our support team, we'd be happy to help. Thomas Internet Ink Support Team

Posted 3 days ago

“Ink is good but a4 paper is expensive.”

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Posted 3 weeks ago

“2 cartridges were as much use as a chocolate fireguard, they would not lock in and caused an error with my printer. My own fault for buying third party inks, stick to buying OEM ink in future, as I always peviously have done.”

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Posted 2 months ago

“No idea as my printer HP Envy..... will not accept the cartridge. Waste of money”

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Posted 2 months ago

“The initial cartridges did not work, but they sent out another lot, but was told that if the second lot did not work they would refund the order, and accept the cartridges back. When the second lot did not work either, I was told that since I have removed the tabs, that they would NOT have them back.... Great customer service lol, maybe I should have just asked for a refund when the first lot did not work...”

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Posted 4 months ago

“Recent order still not received, several days later!”

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Posted 4 months ago

“Bought XL black and colour cartridges, these are not compatible with my printer despite being told they would be. I emailed Internet Ink with my issue and I have not had any response. All in all very poor.”

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Posted 4 months ago

“I paid for 24 hour delivery. It’s now day 6 and I still haven’t received it.”

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Posted 5 months ago

“they dont work my epsom printer rejects them”

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Posted 6 months ago

“One ink cartridge ordered on 29th December 2025 and still not delivered as at 6th January 2026.”

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Posted 6 months ago

“I cannot give any review of the merits of internet ink as I have not yet received my order.”

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Posted 6 months ago

“We recently bought an Epson XP8700. Having finished the initial ink supply, the comparison of the same printed photo using compatible ink was not acceptable for a displayed photo. The colours were too red and heavier.”

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Posted 7 months ago

“Have tried to use ink but my printer refuses to reconise the cartridge even though its the correct one 300xl”

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Posted 7 months ago

“Still waiting for my first order to arrive Better service from Stinkyink”

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Posted 8 months ago

Good Morning, My apologies that the delivery wasn't as fast as you expected. The order was made on Wednesday night, dispatched on the Thursday and was with you on the Saturday. This is exactly what we would expect from the Royal Mail Tracked 48 service. In future, there is a 24 Hour Tracked service also available for an additional £1.99.

Posted 8 months ago

“I use to get my ink from Debdale Lane Nottingham did not know it was closed I would fetch it myself pity I will miss it.”

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Posted 1 year ago

“Very easy to use”

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Posted 1 year ago

“This company is a con. Their ink carriages do not work on epson printers as they claim. They do not refund you for retiring their faulty products. They do no abide by the consumer goods act. Avoid avoid avoid they are a scam”

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Posted 2 years ago

Good afternoon Your returned 3 cartridges saying they were faulty. Despite our workshop finding no fault with the cartridges we have refunded you in full and paid the return postage cost. If we are a con it`s a bit odd as we have refunded you in full. How are we conning you. Your email replies are random, rude and make no sense. We don`t know why you wrote this review.

Posted 2 years ago

“I bought three HP compatible colour cartridges in April 2022. When I tried to use them in January 2023 the printer refused to print and rejected the cartridges as being a non-genuine HP product. I raised this with Internet Ink who said they disclaimed liability for cartridge incompatibility with printer firmware. In effect, the problem was mine: either I would have to find a way to reverse previous upgrades to my printer firmware or I would have to throw away my cartridges. Internet Ink provide software to downgrade firmware for PC users, but not those unfortunate customers who own Macs. Instead, Internet Ink referred me to a link to firmware downgrades made available by a user on Reddit. However, if I downloaded from that source I would have to override the built in Mac security software and take the risk of running software damaging my laptop or printer. I would also risk breaking my printer warranty. Internet Ink have recently added a clause in their terms and conditions whereby they disclaim liability for cartridge incompatibility with printer firmware, and they include a slip of paper in the delivery of their products advising customers to turn off automatic firmware upgrades. However, when I bought my cartridges the warnings were less prominent, and the clause in their terms and conditions was not present. Despite this they refused to refund me or supply a replacement. I accept that compatible cartridge suppliers cannot future proof their products when the likes of HP write firmware updates to prevent these cartridges from working. However, the unsuspecting customer needs to be advised of the problem at the time of purchase, and if the supplier refuses to take responsibility this must be made clear at the time of purchase. Neither occurred at the time of purchase. I received very poor customer service from Internet Ink over this purchase when I raised this as a complaint. There is at least one of Internet Ink’s competitors that has a non quibble policy of refunding customers whose cartridges do not work. It is definitely worth shopping around for suppliers who take their contractual responsibilities seriously and treat their customers with respect.”

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Posted 3 years ago

“I recently bought a set of ink cartridges for my Epson, within days the printer stopped printing properly, then I found that the ink had run out underneath the printer onto the carpet, what a disaster. I have been using printers for years so I am not a novice, anyway I will not be buying from Internet ink again.”

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Posted 3 years ago

“The cartridges were correct for the printer but 2 had missing plastic clips at the top, it is possible to use them but i am concerned that they will come lose over time.”

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Posted 4 years ago

Dear Mr Carter, I am sorry to hear there is a problem with a couple of ink cartridges purchased from us recently. As it's must unusual for any such issues to occur, I have contacted our purchasing department to discuss this further. I can now confirm that we purchase these particular LC127 & LC125 series compatible ink cartridges from several different suppliers therefore the cartridges may vary slightly in their packaging and design. We currently hold x2 different type cartridges in our warehouse; the cartridges supplied without the plastic lever have a little notch at the top to assist you with removing the cartridges easily once they're empty, and - unlike the cartridges supplied with a lever - these particular ink tanks also come without a spring, to ensure they remain firmly seated in their slots. Our compatible cartridges are sourced and purchased only from a handful of suppliers who have been through a rigorous assessment by ourselves, and as such all of the products we sell are guaranteed to function correctly in their respective printer models. In light of the above, although we are sure you will get on with these inks just fine, we would like to reassure you that all of our products come with a full 12-month warranty for your added peace of mind. Therefore, if you do experience any issues using our cartridges, please simply contact our support team (tel. 0115 937 1520, e-mail support@internet-ink.co.uk) quoting your order number #4969041 and we will gladly assist you further and arrange free replacements if required. Best wishes, Joana S. on behalf of the Internet-Ink Team

Posted 4 years ago

Internet Ink is rated 4.8 based on 18,023 reviews