HUH. Store Reviews

Name: HUH. Store
Rating: 3.97

4.0 Rating 4,124 Reviews

75 %

of reviewers recommend HUH. Store

4.0

Based on 4,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SCAM!! Ordered a t shirt in July, no t shirt received, no refund and no response to my emails. Disgusting!!!”

Helpful Report

Posted 2 weeks ago

“Please think very carefully before you purchase from this company. I purchased an item in good faith for my sons birthday in June this year. I was told there was a delay on the item which was fine but the item never arrived as of 27 August 2025 and I have recieved no further communication/updates on the item. I emailed my concern and was told it should arrive, it didn't arrive. I then requested a refund on the 8 August, I was given a generic email about where to track my order with no acknolwedgement of me wanting a refund or acknolwedgement of the below par service. I then further clarified I wanted a refund and was sent an email by a person in the company called Jack confirming the refund saying it would take 3-10 working days yet still no refund in my bank account to date. I then sent another email writing about my huge disappointment and absolutely no response therefore having to escalate. Please be cuatious when ordering from this company”

Helpful Report

Posted 2 weeks ago

“Absolutely awful service. Never received parcel and still to receive refund.customer service is dreadful.still no correspondance or refund 14 days on.”

Helpful Report

Posted 2 weeks ago

“I have been waiting for an order for 1.5 months and I’m never getting actual responses from my emails. I don’t know if I will ever receive the order or if I will get a refund.”

Helpful Report

Posted 2 weeks ago

“DO NOT USE, myself and my partner ordered the same item from here as a gift and it was never shipped. No response from customer services and no refund. It’s not been 2+ months!”

Helpful Report

Posted 2 weeks ago

“Am a granny buying a coat for my granddaughter . Waiting every day for a delivery but nothing . Weeks now , automated replies . I want the coat or my money back . Ashamed I didn’t check reviews . A disgusting company .”

Helpful Report

Posted 2 weeks ago

“I placed my order for a bag on the 28th of July, within 2 days of placing this order the status had been updated to a delay in dispatch which explained my goods will be delivered in 7-10 business days. It is now 2 days short of being a month since I placed my order, with numerous emails sent with no reply I have no way to turn. this company is a shambles, if I could rate this company a 0 I would..... DO NOT USE”

Helpful Report

Posted 2 weeks ago

“Company uses illegal trading practices. Using BAITING on many products such as Carhartt jeans. Company will not deliver the product and will hold your money for months.”

Helpful Report

(London) - Posted 2 weeks ago

“Placed an order 3 weeks ago!! Tried to make contact but it is a generic reply, I should know after 16 emails with the same reply!!!! Where are my goods? Or refund. Very angry customer.”

Helpful Report

Posted 2 weeks ago

“The worst experience ever! Ordered back in June and still no parcel, no refund and no one who’s helping me or getting back in contact! This is a scam! Do not buy from this website! SCAM SCAM SCAM! I want my money back!”

Helpful Report

(London) - Posted 3 weeks ago

“Quite possibly the worst shop in have ever dealt with”

Helpful Report

(London) - Posted 3 weeks ago

“DO NOT BUY GROM HERE!!! Ordered before Father’s Day and never received my orders.”

Helpful Report

(London) - Posted 3 weeks ago

“I’ve been waiting 2 and a half months for a delivery. Recently requested a refund and they are taking ages to process that too. Do not order from here unless you want your item to not arrive and you want to unhelpful responses from their customer service”

Helpful Report

Posted 3 weeks ago

“Awful service. Order a wallet that was delayed a month. Never received a refund after asking. Scam”

Helpful Report

Posted 3 weeks ago

“Scam,make sure you use 10% code. You won't lose as much money.”

Helpful Report

Posted 3 weeks ago

“Never received order. Was fobbed off continuously. Had to open a PayPal dispute. A scam.”

Helpful Report

Posted 3 weeks ago

“If there was an option for 0 stars I would choose that. Bought two jackets in different sizes back in May. Have never received one of them. Asked for a refund on multiple occasions and either keep getting ignored or sent a generic response to say sorry they’re having stock issues and the item would be received in 7-14 days. STILL WAITING. over £120 out of pocket and no cost to speak of. Shocking company”

Helpful Report

Posted 3 weeks ago

“t shirts ordered on the 7th June, still not delivered by the 21st August. That's got to be a record?!”

Helpful Report

(London) - Posted 3 weeks ago

“Complete scam. I ordered a tshirt for Father’s Day which never arrived. I’ve been in touch with them multiple times, only to receive false tracking details & no information of any use. Now having to go through the bank to get my money back. Please save your money & avoid.”

Helpful Report

(London) - Posted 3 weeks ago

“Ordered some jeans but was told the delivery was delayed. At first, very good responses to emails and updates. But in the end, the reply’s got slower to the point they were non existent, at least they did one thing quick which was give me a refund after I requested it (2 months after the order). If the price of product seems to good to be true, trust me it is with HUH store as you won’t get your product.”

Helpful Report

Posted 3 weeks ago

HUH. Store is rated 4.0 based on 4,124 reviews