HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,237 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

02079231155

Write Your review

Tell us how HUH. Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful. Never received my product, terrible communication and clearly a scam.”

Helpful Report

Posted 1 month ago

“Appalling service, coming up to 6 weeks with no item and no refund. Customer service none existent. DO NOT ORDER FROM THIS COMPANY”

Helpful Report

Posted 1 month ago

“So far Ive waited 24 days for a delivery for an item still in stock. I’ve sent the same email 3 times, receive the same response, and still no item delivered. No chat or phone number service.”

Helpful Report

Posted 1 month ago

“What can I say…..if I could swear I would!!! The ABSOLUTE WORST company I have ever ordered from. I can’t actually believe they are still selling items that are apparently ‘awaiting stock’ Do not order from here, you will lose your money and not get a refund. DISGUSTING customer service. I’m raging!!!”

Helpful Report

Posted 1 month ago

“Atrocious customer service. The absolute worst. Do not shop here, you will regret it.”

Helpful Report

Posted 1 month ago

“Not even received part of my order or even any idea whether I am going to . So this is not a good review”

Helpful Report

(London) - Posted 1 month ago

“I haven’t received my order nor any communication from you?”

Helpful Report

(London) - Posted 1 month ago

“seriously avoid this shop. this is a scam web”

Helpful Report

(London) - Posted 1 month ago

“Terrible company - order was placed 2 months ago. I haven't received the items. I have emailed multiple times and just get automated emails asking for more information about my order.”

Helpful Report

Posted 1 month ago

“I didn't receive my goods not have I received my refund. I believe this is called theft.”

Helpful Report

Posted 1 month ago

“If I could give 0 stars I would. Ordered items in January a d they never arrived, months went by and they kept sending emails saying they would be back in stock next week. Next week never came. 5 months later I just asked for a refund, now, nearly 4 months after that (10 months after my order) they are still just sending me emails saying the refund is coming and they are dealing with a backlog.”

Helpful Report

Posted 1 month ago

“Took my order, delayed it repeatedly and still waiting for a refund one month later. Outrageous. Poor slow comms.”

Helpful Report

Posted 1 month ago

“Took my order, delayed it repeatedly and still waiting for a refund one month later. Outrageous. Poor slow comms.”

Helpful Report

Posted 1 month ago

“I placed an order in march 2025 it is now October and it is still “out for delivery” . I have chased numerous times and have been completely ghosted by customer service . As bad as it could be .”

Helpful Report

Posted 1 month ago

“Order placed early August and no sign of goods, struggling to get a non generic generated response and no sign of refund despite repeated requests.”

Helpful Report

Posted 1 month ago

“Awful service. Shipping delay was more than 4 weeks, with the revised delay date missed significantly. Tried to get in touch with someone for help, many many times, and kept getting the same generic responses with no help. There is no number to call or chat box on the website like they mention. Eventually ended up cancelling my order. Will never order from here again.”

Helpful Report

Posted 1 month ago

“My delivery has never turned up - I haven’t had a real response from the company. This was a birthday present ordered the beginning of August. This is now nearly October. Is this even a real company?”

Helpful Report

Posted 1 month ago

“Ordered back in June. Have requested a refund several times only to receive emails that it’ll be refunded within 3-10 business days. It has now been months with no items or refund. Avoid like the plague.”

Helpful Report

Posted 1 month ago

“Ordered a backpack for my son in the 22nd August, like other customers was told there was a delay. Then I got the automated email. I’ve sent further emails and requested a refund. Nothing! In fact my email server is now blocked. Avoid at all costs. I have reported to Trading Standards.”

Helpful Report

Posted 1 month ago

“Would avoid at all costs ordered an item a month ago still can’t get a refund with numerous excuses that a backlog, now out of stock. Requested a refund still waiting”

Helpful Report

Posted 1 month ago

HUH. Store is rated 3.9 based on 4,237 reviews