HUH. Store Reviews

Name: HUH. Store
Rating: 4.14

4.1 Rating 3,884 Reviews

79 %

of reviewers recommend HUH. Store

4.1

Based on 3,884 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package was a month late.”

Helpful Report

(London) - Posted 6 days ago

“Price was unbeatable however took almost two months for trousers to arrive. Really hard to contact anyone and poor updates. Simply “warehouse issue and within 7-14 days”, this was repeated every 14 days until finally arrived.”

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Posted 2 weeks ago

“Product did arrive and price was good but delivery was 5 weeks…”

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Posted 3 months ago

“Good price and customer service. But delivery took longer than promised”

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Posted 4 months ago

“Great prices for quality products. Unfortunately took almost 2 months for delivery”

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(London) - Posted 4 months ago

“Sorry but my order wasn’t fulfilled and it was Christmas gifts!!”

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(London) - Posted 5 months ago

“Pleased with the trousers. Just slightly annoying to wait for so long before you had it in your warehouse. You shouldn't put stuff online unless it's actually in stock”

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Posted 5 months ago

“Product delivery time was changed and had to cancel, they was then hard to get hold of, but always pleasant when they did reply. Refund awarded, no problems”

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(London) - Posted 6 months ago

“Positives - shipping was very fast and response to queries was prompt. Unfortunately the item was incorrectly described on the website when I purchased it so was not what I wanted....site said corduroy but it is actually cotton twill. Policy is for buyer to pay cost of return so I am liable for the error in description.”

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Posted 6 months ago

“Clothes were great but unfortunately the delivery was very slow”

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Posted 7 months ago

“Really like the carhartt backpack I bought. I think customer service could have done better as it took over a month to deliver.”

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Posted 7 months ago

“Good value discount on product but took around 3-4 weeks to arrive”

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Posted 7 months ago

“The product sent was fine but I bought it as a present for 26 August. It was supposed to be delivered 12-14 August. It did not arrive. There was no communication about why it was not sent. Only when I chased it was I told there had been a supply problem. It eventually arrived in September - again I was not notified of delivery. The service was disappointing.”

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Posted 8 months ago

“Communication was ok when contacted but order took a really long time to arrive!”

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Posted 9 months ago

“I was pleased with the product but the communication around delivery was not great. The actual items didnt arrive for over a month and it was only when i messaged them they told me it was due to a stock issue, when the order was sent it was incomplete and the order was bot completed for 6 weeks”

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Posted 10 months ago

“Great store with great stuff… unfortunately they are let down by poor/slow returns service.”

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Posted 10 months ago

“Have ordered several items via HUH and have been very satisfied, competitive prices especially sale items. However one minor gripe is the slow process if any items have to be returned. Still waiting for feedback for a faulty item purchased on the 29th June.”

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Posted 11 months ago

“didn't ship half my order”

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Posted 11 months ago

“Paid for next day delivery, parcel came a week later however was refunded.”

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Posted 11 months ago

“Great product but took over 2 weeks to arrive without much correspondence.”

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Posted 1 year ago

HUH. Store is rated 4.1 based on 3,884 reviews