HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,240 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been looking at Edwin selvedge jeans for a couple of months now and the ED 47 ones are selling for £120-£160. I saw these on HUH for £60 plus discount on first order! Couldn’t believe my eyes so secured a pair, they arrived in under 4 days and they’re perfect. Including postage I only paid £54! Outstanding saving!”

Helpful Report

Posted 2 years ago

“After weeks of delays and unhelpful responses from the platform, I was beginning to feel stuck—until URF stepped in and changed the direction entirely. Right from the first interaction, their process was organized and professional. The team quickly understood the complexity of the situation, communicated openly every step of the way, and delivered a solution faster than I expected. What once seemed like a closed door turned into a smooth and successful outcome. This is the standard every digital support service should strive for. URF isn’t just solving problems—they’re redefining what exceptional customer support looks like. #CyberSupport #CustomerExperience #EffortlessSolutions #TechDrivenCare”

Helpful Report

Posted 3 days ago

“Shameful company to deal with. Order for a Carhaart bag placed in June. Delivery delayed again and again. A promise that it had been shipped in August. Nothing ever arrived. "Customer Service" and Jack, the MD, only answered with generic responses. No refund given. Worst online shopping expereience by a long way. AVOID!”

Helpful Report

(London) - Posted 1 week ago

“Absolute joke of a company. They're either really incompetent or out and out liars. Ordered item over a month ago and still not arrived, initially they replied to my emails requesting updates but after a while of fobbing me off they've now given up on bothering to reply. Only course if action now is to get a refund from credit card company. Do yourself a favour and avoid at all costs”

Helpful Report

Posted 2 weeks ago

“NEVER RECIEVED MY ORDER OR REFUND. No customer service at all, completely ignored me when asked where my order was. Stolen £60 from me”

Helpful Report

Posted 2 weeks ago

“Ordered ion 17th Sept still kit arrived by 29th October unable to get response or refund Appalling. Do not trust this company.”

Helpful Report

Posted 3 weeks ago

“I would not even give this 1 star - item (rains bag) never arrived after ordering in July. Endless emails and fake assurances & no refund despite saying they will send though. Beware!!”

Helpful Report

Posted 3 weeks ago

“I would not even give this 1 star - item (rains bag) never arrived after ordering in July. Endless emails and fake assurances & no refund despite saying they will send though. Beware!!”

Helpful Report

Posted 3 weeks ago

“I have ordered a carhartt sweatshirt end of July, I have made many emails and complaints about this as I haven’t still received it and I have asked for a refund due to not receiving the sweatshirt. It was a birthday present and I still haven’t received my refund and ignored my emails.”

Helpful Report

Posted 4 weeks ago

“Ordered an item on the 21st September. They said dispatch delay, then nothing ever came. I then emailed multiple times only to get an automated response every time, so I took it to resolver.uk, where the boss then emailed me saying he’d processed my refund, which was meant to come in 3-10 days and has still not come, (13 days later). Absolute disgrace. Never order from them.”

Helpful Report

Posted 4 weeks ago

“DO NOT buy from this company 30 days later still no sign of order, no contact. I have sent loads of emails which I get no response. I now have to wait for the bank to do a chargeback. Avoid at all costs”

Helpful Report

Posted 4 weeks ago

“No product received and no communication. Do not order from them”

Helpful Report

Posted 4 weeks ago

“DO NOT BUY FROM HUH STORE. I ordered some caharrt jeans on the 19th August. Was told they were out of stock. I waited two weeks so asked for a refund. It is now the 23rd of October and they no longer reply to my emails.”

Helpful Report

Posted 4 weeks ago

“Order did not come, are not responding to emails”

Helpful Report

Posted 4 weeks ago

“Ordered a coat. Kept saying the shipment had been delayed. Nothing materialised. Now the website has disappeared and I’m out of pocket.”

Helpful Report

Posted 1 month ago

“Didn't get any response aside from automated responses repeatedly for 3 weeks. Have had to go through my card provider to get my refund as despite numerous emails, nothing but automated responses”

Helpful Report

Posted 1 month ago

“Placed an order a month ago, no updates. No item received. No contact details. Absolute disgrace”

Helpful Report

Posted 1 month ago

“Haven’t refunded my cancelled order been ongoing for months now!!!”

Helpful Report

Posted 1 month ago

“Look on trust pilot and you will see the truth. Made an order about 5 weeks ago, it hasn’t turned up, get sent round in circles via automated emails. DO NOT USE! I wish I had read reviews first. Terrible service”

Helpful Report

Posted 1 month ago

“Waiting for a delivery for 3 weeks, my money has been taken but no update on my order. Please get in touch aside from automated emails. Many thanks.”

Helpful Report

Posted 1 month ago

“DO NOT BUY FROM THIS COMPANY. Goods not delivered and refund never received despite continually chasing”

Helpful Report

Posted 1 month ago

HUH. Store is rated 3.9 based on 4,240 reviews