HUH. Store Reviews

Name: HUH. Store
Rating: 4.33

4.3 Rating 3,575 Reviews

87 %

of reviewers recommend HUH. Store

4.3

Based on 3,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 20th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been looking at Edwin selvedge jeans for a couple of months now and the ED 47 ones are selling for £120-£160. I saw these on HUH for £60 plus discount on first order! Couldn’t believe my eyes so secured a pair, they arrived in under 4 days and they’re perfect. Including postage I only paid £54! Outstanding saving!”

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Posted 1 year ago

“I would give no stars if I could. Bought a product it never arrived after 16 days with no response from huh store I received an email saying I would receive a refund- that was 10 days ago. I have no refund. Where is my refund Huh store????”

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Posted 1 day ago

“Incredibly slow to ship an item, almost 2 weeks. Nobody answers emails until you chase it up constantly.”

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(London) - Posted 3 days ago

“Great website and customer service.”

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Posted 3 days ago

“Perfect buying experience! Very happy with the items and communication.”

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(London) - Posted 3 days ago

“Ordered a pair of trousers that I found out after we’re out of stock. Eventually emailed and to be honest found the person replying pretty abrupt, essentially saying yeah it’s out of stock and I ll be back in a few weeks hopefully. Eventually the item turned up around a month later, not sure id shop here again if im honest.”

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Posted 3 days ago

“Avoid buying from this website! They're selling items that they don't actually have in stock, giving you bunch of false promises about your order, I finally managed to get my refund after 2 months of chasing”

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Posted 4 days ago

“Bought a t shirt off the website, only to find they had. I stock. Wasn’t ins mad rush, but didn’t expect to be chasing them for month with minimal communication from their end. Imagine my surprise to find out the item was stock and they couldn’t be bothered doing their housekeeping and following up on back dated orders. If I hadn’t emailed glagain for the 4th time I’d still be waiting(still waiting on a response from them). Bit of an unprofessional Mickey mouse establishment.”

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Posted 4 days ago

“I am absolutely delighted with my Order which was delivered at 11.30 this morning - quite remarkable as I only placed my order at 4.00 pm the day before. I received emails telling me exactly where my Order was and updates on its arrival - I was convinced that I had been scammed as surely at this time of year with the volume of orders no way could this be my goods. Not only was the speed of delivery exceptional but the quality of the goods were superb - every item high quality and presented beautifully. My daughter and partner are big Caharrt WIP fans and I will definitely be recommending and using HUH Store for future purchases. HUH Store - you are Simply the Best keep up the good work.”

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Posted 4 days ago

“Great clothes and quick delivery. Great!”

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(London) - Posted 5 days ago

“I ordered a grey Heather Hoody for my grandson for Christmas on 31st October 2024 this was delayed and only turned up the month after but I was informed at every step of delivery and would definitely order with HUH again in the future. Thankyou”

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Posted 6 days ago

“great communication when order was delayed”

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Posted 6 days ago

“I ordered this with next day delivery however it took a month to arrive. The delivery was refunded but I had to chase it up as it had not been refunded weeks after I was told it would be.”

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Posted 6 days ago

“Great service, speedy delivery”

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(London) - Posted 1 week ago

“Item came quick and was as described”

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(London) - Posted 1 week ago

“I placed an order with HUH in August 2024. I have still yet to receive my order despite emailing them several times. Initially I had an apology and assurance that it would be delivered. As nothing arrived after a further follow up, I then emailed and asked for a refund - HUH having taken my money at the time of order. I have had no response to this request and still no goods. It's extremely frustrating that there is no contact number for the company and an email system which states that if you try to email again, you will go to the bottom of the queue again. Their chat line never seems to be available so is legal action my only option? Or do I have to write off my money? Appalling service.”

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Posted 1 week ago

“Placed my order 9th November. 11th of November I was emailed stating item was delayed and would be delivered within 7-10 days. 20th November, still no delivery or update. Contacted them without reply. Received email 21st November stating item being dispatched soon? Delivery 4-5 business days? 2nd December no update. Contacted them and again no response or update?”

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Posted 1 week ago

“Product delivery time was changed and had to cancel, they was then hard to get hold of, but always pleasant when they did reply. Refund awarded, no problems”

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(London) - Posted 1 week ago

“I made an order on November 16th On November 18th I received an email telling me there was 7-10 day dispatch delay. I have emailed and had no response. I have had no update on my order its now been over two weeks since the dispatch delay. I don't know how to get a response or how else to contact huh store :(”

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Posted 1 week ago

“Although there was a delay with the dispatch of the order, they kept me informed on the new dispatch dates.”

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Posted 1 week ago

“Awesome service! Decent prices, good range & speedy delivery. What's not to like!”

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(London) - Posted 1 week ago

HUH. Store is rated 4.3 based on 3,575 reviews