HUH. Store Reviews

Name: HUH. Store
Rating: 3.97

4.0 Rating 4,124 Reviews

75 %

of reviewers recommend HUH. Store

4.0

Based on 4,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been looking at Edwin selvedge jeans for a couple of months now and the ED 47 ones are selling for £120-£160. I saw these on HUH for £60 plus discount on first order! Couldn’t believe my eyes so secured a pair, they arrived in under 4 days and they’re perfect. Including postage I only paid £54! Outstanding saving!”

Helpful Report

Posted 2 years ago

“Same experience as many already providing feedback. My order was placed in July and I’ve not received the item or a refund. No response from customer service after the first contact which was a general automatic response).”

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Posted 3 hours ago

“Terrible service. Items not arrived. Customer service non existent!!!”

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Posted 1 day ago

“Ordered an item months ago that was displayed as in stock, time then went to delayed and never showed up. Have requested a refund multiple times and have had no refund after months of chasing. Do not buy from this company!”

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Posted 1 day ago

“The worst experience from then. I ordered some shorts which haven’t arrived in over 6/7 weeks. I’ve asked for a refund and I keep getting automated messages back with some real reason or assistance. Don’t order from them”

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Posted 1 day ago

“I placed an order on the 26/7/2025 and am yet to receive the goods or a refund! I have sent many emails only to receive standard responses apologising for delay!”

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Posted 1 day ago

“Ordered an item months ago and still not received. No response when asking for a refund. Do not use”

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Posted 1 day ago

“I purchased a Carhartt jacket from this company back in May as a Father’s Day gift, and here we are four months later—I still haven’t received it. Not only has the jacket never arrived, but they also haven’t issued me a refund despite multiple attempts to contact them. The lack of communication and accountability is extremely frustrating. This company is completely unreliable. Do NOT order from them unless you want to waste your money and deal with endless headaches.”

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Posted 1 day ago

“4 Weeks and still waiting for my order. But Huh Store somehow managed to debit my account within two days of purchase. Funny how some processes are efficient and others super slow.”

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Posted 2 days ago

“Absolute joke of a company! 3 weeks for a delivery and still no update. Trying to cancel and its impossible!”

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Posted 2 days ago

“Order did not show up. No refund either.”

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Posted 2 days ago

“I’m owed £300 by this company. I ordered multiple items in July. 2 Edwin garments arrived and then nothing. No delivery, constant messages deflecting the request for a refund. I have contacted PayPal to ask them to look into it. Not happy! Trading standards next.”

Helpful Report

Posted 2 days ago

“Still waiting for a refund 2 months later. won't forget about this, will report this.”

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Posted 2 days ago

“Extremely poor customer service. Advertised as 2/3 days delivery nearly two weeks now and still no sign of the order. Do yourself a favour and order else where.”

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Posted 2 days ago

“I would give 0 star if possible. Ordered over a month ago. few weeks into order said there was a delay in delivery, fine but it's been way overdue the delay time. I have sent numerous emails and no reply. No order and no refund. Company ignores you.”

Helpful Report

Posted 2 days ago

“DO NOT USE THIS COMPANY - Ordered an item in April, it never arrived. After 3 months, I requested a refund. I have still not received a refund. This company is run by crooks - I would not ever use them again.”

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Posted 3 days ago

“I’m still waiting for my order or a refund. Nearly a month now. Very disappointed.”

Helpful Report

Posted 3 days ago

“WARNING. Never buy anything from this store. Ordered an item that never arrived and when I asked for a refund they didn't process it and have stopped responding to emails.”

Helpful Report

Posted 3 days ago

“The worst company I have ever ordered from. Will never use again. Item ordered never arrived and after countless emailing no response. Even tried messaging on Instagram but they do not allow direct message and no number to call them. I can't seem to even get a refund. SO disappointing as they have really nice products. Proceed with caution when using this company.”

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Posted 3 days ago

“Over four months I have been waiting for a jacket I ordered, or the refund I requested when told the item was out of stock. Negligible communication and constant excuses. I still await my refund of £150.”

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Posted 3 days ago

“wish I could’ve rated them 0 stars. Ordered jeans and didn’t receive any update after 10 days I then cancelled the order. And after just receiving automated responses i threatened trading standards and it took them 4 weeks to refund me.”

Helpful Report

Posted 3 days ago

HUH. Store is rated 4.0 based on 4,124 reviews