HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,237 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

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“No delivery of my Rains bag and no communication at all.Refund my payment now.”

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Posted 1 month ago

“Was rapid and responsive!”

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Posted 1 month ago

“Same with everyone else, ordered some jeans and I have heard nothing a complete shambles with no contact”

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Posted 1 month ago

“Terrible service, I ordered 3 pairs of Carhartt trousers and only 1 arrived, has been almost a month and I’ve sent dozens of emails and just had fob off replies - “we’ll get back to you” I think they are going out of business and are being dishonest / illegal business practice”

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Posted 1 month ago

“Disgraceful service been waiting for my order since July been contacting which they neglect to reply to have no updates on what is happened with the order”

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Posted 1 month ago

“DO NOT BUY FROM THIS COMPANY!!! I placed an order over 3 months ago.... they could not deliver so I cancelled the order 2 months ago and I AM STILL WAITING FOR A REFUND. It is impossible to talk to someone and their customer service is abysmal... Be warned! If I could give them 0 stars I would.”

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Posted 1 month ago

“Do not buy from this company. They will not ship your items and then not process your return/ refund. I still do not have a refund. I first placed this order 21st August.”

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Posted 1 month ago

“I’m not sure about this companies validity as I have not seen many good reviews about them. I didn’t receive my good, and trying to contact them was near impossible. I had to involve PayPal to retrieve my money. I would advise against using them”

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Posted 1 month ago

“If you value your time and money, do not order from this company. Order placed 1 month ago and still not received items. Very nice emails received from ‘Jack’ explaining the situation but it has all gone quiet now that I’ve asked them to issue a refund. We will see…”

Helpful Report

Posted 1 month ago

“I ordered my goods at the beginning of August and still have not received anything other than a hat. I have sent numerous emails only to receive automated responses. I have requested a refund nothing. I have sent an email to say that I will be reporting this to Action Fraud as they are falsely advertising goods that they do not have, and take payment for goods that they have no intention of delivering.”

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Posted 1 month ago

“scam website do not order”

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Posted 1 month ago

“One of the worst online shopping experiences I've ever had. The items were never sent, with only copy and paste responses when they were asked to clarify the status of the order. After it became apparent they were never going to arrive, and I was never going to get an accurate answer, I asked for a refund - which I'm still waiting for. Do not buy from them.”

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Posted 1 month ago

“No item, no communication. Ordered something a month ago, they advised it'd be 10 days late. It's still not shipped and I can't get a response to emails. Would strongly avoid.”

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Posted 1 month ago

“Same experience as many already providing feedback. My order was placed in July and I’ve not received the item or a refund. No response from customer service after the first contact which was a general automatic response).”

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Posted 1 month ago

“Terrible service. Items not arrived. Customer service non existent!!!”

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Posted 1 month ago

“Ordered an item months ago that was displayed as in stock, time then went to delayed and never showed up. Have requested a refund multiple times and have had no refund after months of chasing. Do not buy from this company!”

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Posted 1 month ago

“The worst experience from then. I ordered some shorts which haven’t arrived in over 6/7 weeks. I’ve asked for a refund and I keep getting automated messages back with some real reason or assistance. Don’t order from them”

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Posted 1 month ago

“I placed an order on the 26/7/2025 and am yet to receive the goods or a refund! I have sent many emails only to receive standard responses apologising for delay!”

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Posted 1 month ago

“Ordered an item months ago and still not received. No response when asking for a refund. Do not use”

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Posted 1 month ago

“I purchased a Carhartt jacket from this company back in May as a Father’s Day gift, and here we are four months later—I still haven’t received it. Not only has the jacket never arrived, but they also haven’t issued me a refund despite multiple attempts to contact them. The lack of communication and accountability is extremely frustrating. This company is completely unreliable. Do NOT order from them unless you want to waste your money and deal with endless headaches.”

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Posted 1 month ago

HUH. Store is rated 3.9 based on 4,237 reviews