HUH. Store Reviews

Name: HUH. Store
Rating: 4.47

4.5 Rating 3,325 Reviews

88 %

of reviewers recommend HUH. Store

4.5

Based on 3,325 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 8th May 2024

Anonymous

Anonymous // 01/01/2019

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“Good deals, delivered on time”

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Posted 2 months ago

“Absolutely wonderful - terrific stock, better prices. Finally got the Carhartt backpack I’ve always wanted without breaking the bank!”

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Posted 2 months ago

“Incredible fast delivery and top quality items! Also great offers”

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Posted 2 months ago

“Didn't want to give any stars. Ordered a rug end of Sept with a 3-6 week lead delivery time and it's the 4th of March, still no rug and no answer when I ask what is happening or try to get a refund. Absolutely terrible”

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Posted 2 months ago

“No goods no refund numerous messages, many reviews like mine. Scammers please please avoid. Awful customer service, so bad no customer phone number. Avoid.”

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Posted 2 months ago

“Great delivery time and quality jumper”

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Posted 2 months ago

“Great service and product was exactly as described and arrived very quickly. Really impressed and will order again!”

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Posted 2 months ago

“Lots of quality brands and some decent bargains to be found! Very happy with my purchase and with speedy delivery too.”

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Posted 2 months ago

“Excellent service, got my order within 2 days without paying fast shipping, they also offered the best price for what I wanted and a 10% discount code. Can’t go wrong.”

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Posted 2 months ago

“Absolutlely awful customer service. My order was delivered to my boyfriends building three months ago but I did not recieve the delivery due to Royal Mail error. When I contacted HUH. Store about this, they were initially helpful, but it has now been two months since I got in touch and I still don't have some of my items. The new order was sent in two halves, but was wrongly sent to my boyfriends building again, despite me requesting that it was sent to my address to minimise the chance of it going missing again. The other half of the order that was sent first is missing again. I have had to constantly chase the operator, Jack, over the last two months and he has now stopped responding to my emails. I would not recommend making a purchase from HUH. Store and I won't be doing so again.”

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Posted 2 months ago

“The worst company I’ve ever dealt with. I ordered an item that is now 6 weeks late. Initially they were responding to my emails, but as soon as I started to request a refund they just stopped replying. They’ve now not responded to my previous three emails and I am having to take legal action against them.”

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Posted 2 months ago

“Great variety of items and fast delivery, really good”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“This is a great backpack which was delivered in great time!”

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Posted 2 months ago

“Avoid like the plague I paid £814 for furniture on 11th November 2023 which was supposed to arrive within 3 to 6 weeks. The goods never arrived and neither has the refund which I have been requesting for weeks. This is a really disreputable company that simply closes off all communication when multiple requests are made for a refund Truly shocking experience online Shame on you”

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Posted 2 months ago

“✌️✌️😉🫡🎉🎉🎉”

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Posted 2 months ago

“Took a while to arrive but well packed and a good quality print and frame Sort of wish I had ordered two”

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Posted 2 months ago

“The delivery took longer than expected, but other than that, I love the store!”

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Posted 2 months ago

“First time using Huh and will definitely use again. Good pricing and super fast delivery.”

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Posted 2 months ago

“HARD AVOID. Returned a broken lamp (order #114708) at my own expense and have been ignored when trying to reclaim the refund for over a month now. I have proof that it was delivered and signed for, but have been told they don't have it. Scammers skimming off the top is the only conclusion I can reach.”

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Posted 2 months ago

HUH. Store is rated 4.5 based on 3,325 reviews