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HUH. Store Reviews

4.5 Rating 3,279 Reviews

88 %

of reviewers recommend HUH. Store

Company Reviews

Product Reviews

4.5

Based on 3,279 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 11th February 2024

HUH. Store 5 star review on 26th January 2024

HUH. Store 5 star review on 25th January 2024

HUH. Store 5 star review on 13th January 2024

HUH. Store 5 star review on 4th December 2023

HUH. Store 5 star review on 20th September 2023

Christine McInally

HUH. Store 5 star review on 14th September 2023

16

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really awful experience. I placed my order 3 weeks ago which had an expected delivery of 28 Feb - 1 Mar. It still has not been dispatched and getting through to customer service seems near on impossible. Really disappointing and still no sense when or even if I'll get my order!”

Posted 1 month ago

“Speedy delivery”

Posted 1 month ago

“Over a month ago now I ordered a present for my other half for valentines, and it has still not come. I talked to Jack several times through email, to which he told me that the colour of the item wasn’t in stock, then the stock was faulty and they had to wait for new ones, so I hesitantly agreed to this, saying that if have a confirmation email and shipping confirmation sent through by today and yet again, no email and no item. It’s now been over a month and the limited replies and misinformation is only adding to the feeling of being scammed. I feel like this review is a step down from a report that needs to happen if this problem genuinley isn’t sorted in the next 3 days or been contacted with a date and evidence about when it will arrive. If this goes further I will be taking it to the local authorities, like I said before it’s sad because this is a company I’d be willing to give money to.”

Posted 1 month ago

“Great choice of products, ordering was really easy and it arrived really quickly. Great service”

Posted 1 month ago

“Excellent service, no complaints”

Posted 1 month ago

“Great item, well priced and quick delivery. Would not hesitate to order from here again”

Posted 1 month ago

“Awful customer service! Faulty product recieved and promised a replacement or refund, and then no response from the store owner since!!! I have requested a refund but no response for over a month. There is no contact number for this store and they do not allow comments on Instagram or message requests. AWFUL! Do not shop here!!”

Posted 1 month ago

“I Ordered a T-shirt that was in stock in the website on the 4th of January and still yet to receive T-shirt. Minimal response from the store to my messages. I want a refund or let pick something else”

Posted 1 month ago

“Very fast delivery!”

Posted 1 month ago

“Great quality great service”

Posted 1 month ago

“Great store, have only shopped online and never had any issues. Prices are generally much better than anywhere else. Would recommend”

Posted 1 month ago

“Sent the wrong item, twice, and won’t respond to my requests for a refund. Very poor and still unresolved.”

Posted 1 month ago

“Top service and great quaility.”

Posted 1 month ago

“Terrible experience - do not use. Ordered a product which the website said was in stock. After 3 weeks of delays, I agreed with customer service to cancel the order. This was then ignored and the item was sent anyway. When I complained I was told I'd be given a free returns label. Now a week later I still have not received the label and customer service are ignoring my messages. I am left to believe this is being done deliberately to prevent my refund being processed.”

Posted 1 month ago

“Good deals, delivered on time”

Posted 1 month ago

“Absolutely wonderful - terrific stock, better prices. Finally got the Carhartt backpack I’ve always wanted without breaking the bank!”

Posted 1 month ago

“Incredible fast delivery and top quality items! Also great offers”

Posted 1 month ago

“Didn't want to give any stars. Ordered a rug end of Sept with a 3-6 week lead delivery time and it's the 4th of March, still no rug and no answer when I ask what is happening or try to get a refund. Absolutely terrible”

Posted 1 month ago

“No goods no refund numerous messages, many reviews like mine. Scammers please please avoid. Awful customer service, so bad no customer phone number. Avoid.”

Posted 1 month ago

“Great delivery time and quality jumper”

Posted 1 month ago

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HUH. Store is rated 4.5 based on 3,279 reviews