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Hersey & Son Reviews

4.9 Rating 7,975 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 5th November 2026

Cheryl Mortell Mortell

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good jeweller and silversmith! Pieces are reasonably priced, great quality and dispatched very promptly after order. Have bought several pieces of jewellery as gifts for nephews and nieces, and all were lovely finished pieces. No complaints from this returning customer!”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Perfect- arrived on time - beautiful piece of jewellery- nicely packaged with cleaning accessories- really happy with service and quality”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I have 7 pieces from Hersey & Son. I love all of them, I've only recently started to wear silver, so I'm happy i found this silver smiths, first. I love the quality of their pieces. I couldn't recommend them enough. I got the T-bar with curb chain, thank you”

Hersey & Son 5 star review on 12th June 2026

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(Walton-on-Thames) - Posted 4 months ago

“Super fast delivery and absolutely love the necklace , great quality . Very happy”

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(Walton-on-Thames) - Posted 4 months ago

“Bought this necklace for my daughters Birthday and it is lovely and just what she wanted arrived quickly very pleased with it thank you”

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(Walton-on-Thames) - Posted 4 months ago

“Great service - my order arrived very quickly and the quality is beautiful!”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Bought the T bar necklace for my daughter’s 30th. She wasn’t expecting it & she absolutely loves it. It arrived quickly & well packaged.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Delighted with my necklace earrings and ring. A lovely Company and quick service.”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Prior to ordering i checked that the bangle was sold and not hollow. I received a reply from customer service the same day and learning that it was solid, I ordered it for my daughters 18th birthday. It arrived beautifully engraved the very next day! Beautiful solid silver bangle with a nice weight to it. I'm very impressed.”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Excellent service - I needed the item quickly, I ordered late at night, and it was marked as dispatched in the morning before 9am! The quality was also really good. Couldn’t have asked for more!”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Very good piece of work it has been doing wonders for me”

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(Walton-on-Thames) - Posted 5 months ago

“Excellent product and service. Would recommend”

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(Walton-on-Thames) - Posted 5 months ago

“I am so delighted with the beautiful silver name bracelets. They make lovely memorable gifts for my twin nieces’ 18th birthday. Ordering was smooth and delivery swift and reliable. I will definitely be ordering again for the next special occasion.”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Very good service. I changed my message that I wanted to be engraved and there was no problem with my request”

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(Walton-on-Thames) - Posted 5 months ago

“Ordered a silver child’s bracelet for my grandsons christening. It was lovely & well presented with the gift bag. Thank you.”

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(Walton-on-Thames) - Posted 5 months ago

“Very good product, extremely speedy dispatch and great customer service experience”

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(Walton-on-Thames) - Posted 5 months ago

“This is my second order with Hersey. This order had an element of customisation, which was beautifully and accurately executed. Delighted with all purchases so far and would highly recommend. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Bracelet exactly as described with perfect engraving. Easy ordering process and fast delivery. Highly recommend!!!”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“This silver cross pendant made a beautiful christening present. It was nicely presented in a box with a cleaning cloth and the relevant certificate of authenticity. I would definitely purchase it again.”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Beautiful product and really quick delivery. Couldn't ask for anything better. Big Thankyou”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

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Hersey & Son is rated 4.9 based on 7,975 reviews