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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy and looked exactly like the photos, prompt delivery by Royal Mail. I'm very happy with my purchase”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Wonderful piece of jewelry. Well made 👌”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent speedy service and quality.”

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(Walton-on-Thames) - Posted 3 months ago

“Have purchased items several times and quality is excellent”

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(Walton-on-Thames) - Posted 3 months ago

“I placed an order for a 40mm hammered cuff to cover a bad scar on my wrist. The cuff was absolutely beautiful but unfortunately ,due to the shape of my wrist, it didn't sit right and I regrettably had to return it. The customer service I received from this company was excellent as there was also an issue with Royal Mail at the time of delivery. I reluctantly returned the cuff on Monday and was advised by my bank on Wednesday to expect the refund. I would have no hesitation in using Hersey and Son again or recommending them to my family and friends.”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent service , the perfect christening gift for my granddaughter.”

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(Walton-on-Thames) - Posted 3 months ago

“High quality name necklace.”

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(Walton-on-Thames) - Posted 3 months ago

“I bought my daughter a small cross and chain for her baptism and was really impressed with the quality, attention to detail right through to the packaging. Since then I’ve orders a couple more things; an initial and a pendent and chain. Again I’m so happy with the quality and craftsmanship . I love this family business and will continue to use them.”

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(Walton-on-Thames) - Posted 3 months ago

“Another piece if beautiful jewellery. Excellent servic again.”

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(Walton-on-Thames) - Posted 3 months ago

“ExTrEmLy quick delivery and a lovely gift for my son …”

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(Walton-on-Thames) - Posted 3 months ago

“Wife loved it and we all know happy wife happy life , lovely silver heart key ring”

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(Walton-on-Thames) - Posted 3 months ago

“The two necklaces I purchased, one for a friend and one for my use, were good quality and delivered promptly. My friend said she loved the necklacecwith her initial.”

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(Walton-on-Thames) - Posted 3 months ago

“Beautiful product, quick turn around, delivery delays adequately explained”

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(Walton-on-Thames) - Posted 3 months ago

“Ordered a St Christopher 'dog tag' pendant for my father's birthday. It is a lovely looking item with which my dad was totally delighted. Ordering was clear and easy with speedy delivery.”

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(Walton-on-Thames) - Posted 3 months ago

“Brought a couple of gifts. The items are made beautifully. Delivered well packaged and received within a couple of days.”

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(Walton-on-Thames) - Posted 3 months ago

“I am delighted with my beautiful bracelet. Perfect packaging and delivery on time. I highly recommend Hersey & Son”

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(Walton-on-Thames) - Posted 3 months ago

“Absolutely stunning.”

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(Walton-on-Thames) - Posted 3 months ago

“Love the products, packaging and complimentary silver cleaning cloth. Have bought for myself and gifts.”

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(Walton-on-Thames) - Posted 3 months ago

“Item.ordered arrived quickly and was better than I expected. Was gift for my partner and she.loved it”

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(Walton-on-Thames) - Posted 3 months ago

“I bought my son an engraved bangle in Matt finish and it was beautiful, a perfect fit and he was delighted with it. I have also just bought my husband a silver pill box engraved with his name. Once again the quality was excellent with classy packaging and very quick delivery. I will definitely consider this company again for gifts.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews