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Hersey & Son Reviews

4.9 Rating 7,467 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't fault the service. Website was easy to use. I bought exactly what I was looking for and it was delivered within a couple of days. Perfect. Will definitely use again. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Absolutely brilliant I love your jewellery”

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(Walton-on-Thames) - Posted 4 months ago

“Beautiful baby's bangle. Bought for my granddaughter's first Christmas. Order processed quickly. Great service. Thank you.”

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(Walton-on-Thames) - Posted 4 months ago

“I Ordered a silver teething ring for my granddaughter which arrived within 2 days which I thought was brilliant seeing as she needed quite quickly,it was such a lovely item and I must say it was so much better in real life compared to the picture. The quality is fantastic which means it can either be used again or be put by as a beautiful keepsake. THANKYOU from a happy customer.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I am so pleased with the little rose earrings, they are so very pretty. Bought as a christmas present for my daughter but I know she will love them. Thank you so much Lorraine”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I’ve never bought from you before but I was very impressed with not only the ease of use on your website but also the wick and speedy service you gave. I would recommend you and will definitely be purchasing from yourself again”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Great service. Quality item. Great communication and delivery”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I recently bought a sterling silver curb chain from Hersey & Son and have had a really great experience. The item arrived well packaged with a lovely gift bag which gave a luxury feel. Unfortunately the chain I ordered was not to my desired length due to own personal preference but I contacted customer service and they quickly and efficiently responded and processed an exchange for me. The item was posted and arrived to me the following day. Thank you very much, I am pleased I chose your company to purchase this item.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Beautiful jewellery, great quality and value for money. Also very quick service.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Purchased the STERLING SILVER TUBULAR VASE 15cm as a silver wedding anniversary gift for my wife, as that is not until February’26 I can’t say if she will like it, but I am very pleased with my purchase. The vase is stunning, and the engraving perfect, easy to order and arrived promptly, only negative is that for a £600 purchase, the cardboard presentation box is fairly disappointing.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“The earings were beautiful and from ordering to delivery was simple and a good experience”

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(Walton-on-Thames) - Posted 4 months ago

“From ordering to delivery, truly excellent service.”

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(Walton-on-Thames) - Posted 4 months ago

“A beautiful engraved silver bookmark arrived promptly”

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(Walton-on-Thames) - Posted 4 months ago

“Excellent bracelet brought as a present for my Wife & she loves! Will definitely buy from Hersey again.”

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(Walton-on-Thames) - Posted 4 months ago

“Very easy to place a order frist time ordering thought the order would take some time as it was an engraving and it was ordered and at the door in 2 days 😀”

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(Walton-on-Thames) - Posted 4 months ago

“I bought a beautiful St Christopher for a leaving gift for a friend at work. It was delivered extremely quickly which I'm extremely thankful for especially after another company had let me down and didn't think to alert me that their delivery was going to be late. I didn't even have to wrap the gift as the box, bag and wrapping it came in was so beautiful. Thank you so much.”

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(Walton-on-Thames) - Posted 4 months ago

“Ordered a silver heart locked for my great niece who recently lost her mummy , I had it engraved it arrived promptly and my great niece was extremely pleased with it. Thank you”

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(Walton-on-Thames) - Posted 4 months ago

“Very good service, the beautiful silver engraved St Christopher key ring arrived on time and is very good quality therefore I cannot fault Hersey’s.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Easy to use website. Straightforward ordering and paying. The candlestick arrived incredibly quickly and was well packaged. It is absolutely gorgeous - just what I had hoped for. I would definitely use Hersey again.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“absolutely perfect.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

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Hersey & Son is rated 4.9 based on 7,467 reviews