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Hersey & Son Reviews

4.9 Rating 7,102 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,102 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Ordered a bracelet with a silver moon attached for a special young lady !! really pleased, excellent quality and quick delivery.”

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(Walton-on-Thames) - Posted 2 hours ago

“Beautiful Silver Chain purchased for my Mum.It was so nice to purchase a Silver Chain from a real Silversmith,rather than your basic jeweller. I purchased the gift bag also,so glad I did,it really finishes of your gift. Delivery was prompt,all round five *****. Happy Christmas to you all.”

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(Walton-on-Thames) - Posted 5 hours ago

“Good, reliably and quality firm!”

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(Walton-on-Thames) - Posted 9 hours ago

“Absolutely fabulous! Purchased a 'heavy' cuff bangle and 'heavy' 24 inch chain for my son, and they are HEAVY. Had the bangle engraved on the inside as an extra which is just beautiful. Very happy customer!”

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(Walton-on-Thames) - Posted 10 hours ago

“A very easy and quick process. I ordered a cuff bracelet for my 21 year old son’s birthday with an inscription. He hasn’t been given it yet but it looks great and I know he’ll love it. It arrived quickly too.”

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(Walton-on-Thames) - Posted 3 days ago

“Great bracelet. Beautiful. If i had to nit pick, i would have liked the ring that the albert went into a little larger as i find it a little difficult to fasten as it only just fits in. I am of the older generation.”

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(Walton-on-Thames) - Posted 3 days ago

“We wanted something special for the 18th birthday of grandson no. 2. After some serious research we opted for a silver St. Christopher & chain, engraved with a special message just for him. The medal/ pendant is weighty and the message beautifully engraved. Exactly the gift we think the lovely lad deserves. Priceless!”

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(Walton-on-Thames) - Posted 3 days ago

“Beautiful pieces, bought as gifts for long service.”

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(Walton-on-Thames) - Posted 3 days ago

“Your webnsite was easy to navigate and the delivery was very quick by Track 48, it arrived two days after placing the ordfer. Tha pavckkaging wa salso very good, products looked fine and great to see traditionally stamped halmarks. All in all , a vey good, proficient service with a good quality product at a fair price. Thank you Hersey & Son team.”

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(Walton-on-Thames) - Posted 3 days ago

“Purchased 3 bangles for my children, 2 of which I wanted to change, this wasn’t an issue at all, posted back to them & was changed & sent back the following day! And they are beautiful pieces of jewellery, I cannot wait to gift the to them for Christmas! Thank you so much, highly recommend you!”

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(Walton-on-Thames) - Posted 3 days ago

“I ordered a custom tag necklace for my boyfriend and i’m in love it’s so gorgeous and shiny”

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(Walton-on-Thames) - Posted 4 days ago

“Beautiful barclet and very fast delivery. Thank you”

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(Walton-on-Thames) - Posted 4 days ago

“Lovely products beautifully packaged, and great customer service. Thank you!”

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(Walton-on-Thames) - Posted 4 days ago

“Great experience from start to finish. Beautiful silverware with lovely styled personal engraving, really impressed with our purchase. Wouldn’t look past Hersey & Son in the future for anything in silverware.”

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(Walton-on-Thames) - Posted 4 days ago

“Excellent service and quality Bracelet”

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(Walton-on-Thames) - Posted 5 days ago

“Very good seller prompt delivery well packaged and great value for money lovely well run family business.keep up the good work”

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(Walton-on-Thames) - Posted 5 days ago

“Excellent company,brought a chain and st Christopher for my grandson for Christmas,he is going to love it. Fast postage,website so easy to use and order from,excellent quality of products,”

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(Walton-on-Thames) - Posted 5 days ago

“Quick dispatch and delivery. Good quality item.”

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(Walton-on-Thames) - Posted 5 days ago

“Delighted with the silver bangle bought for an 18th birthday present. The order was completed very quickly and delivered beautifully packaged.”

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(Walton-on-Thames) - Posted 6 days ago

“Lovely quality items and delivered super quick! Overall an amazing experience!”

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(Walton-on-Thames) - Posted 6 days ago

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Hersey & Son is rated 4.9 based on 7,102 reviews