Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,953 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 29th October 2026

136

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 3 years ago

“Excellence”

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(Walton-on-Thames) - Posted 10 hours ago

“My partner LOVES the ball chain st Christopher i got him ,I spoke with Ben and he was brilliant and I ordered and received exactly what I ordered and wanted amazing chain and st Christopher thank you”

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(Walton-on-Thames) - Posted 13 hours ago

“Lovely silver bangle engraved with message. Prompt service and delivery. Thank you”

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(Walton-on-Thames) - Posted 15 hours ago

“Perfect gift. Undeniable quality.”

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(Walton-on-Thames) - Posted 18 hours ago

“Extremely impressed with the quality of the necklace, good strong chain with a weighty t bar. Delivery was very quick. Necklace being worn continuously with no issues. Have ordered another necklace for my daughter in a different style. The prices are extremely reasonable for quality materials. This will be my first place to look for gifts.”

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(Walton-on-Thames) - Posted 20 hours ago

“Excellent service. The necklace arrived promptly and was a quality product .”

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(Walton-on-Thames) - Posted 20 hours ago

“Beautiful modern styling St Christopher on a curb chain, arrived the day after ordering. Looked exactly like on the site, lovely design. Engraving waa very nice too on the back.”

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(Walton-on-Thames) - Posted 1 day ago

“The bangle arrived in time for our great grand daughter’s christening. Our grandson and his wife were delighted with the quality of the bangle and we were pleased with the speed and efficiency of the ordering process.”

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(Walton-on-Thames) - Posted 2 days ago

“Lovely silver cross and chain. Fast delivery and excellent packaging. Would highly recommend.”

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(Walton-on-Thames) - Posted 2 days ago

“I was very happy with the silver locket I bought for my friend's 60th birthday. It was made beautifully.”

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(Walton-on-Thames) - Posted 3 days ago

“Beautiful jewellery at excellent prices.”

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(Walton-on-Thames) - Posted 3 days ago

“Very pleased with my whole purchasing process with Hersey. Easy to order, quick delivery and bracelet presented nicely. I ordered a gift bag too and our daughter-in-law loved her present. Thank you Hersey.”

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(Walton-on-Thames) - Posted 6 days ago

“Great product beautifully engraved and a delight to support this family business. Will definitely buy from them again.”

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(Walton-on-Thames) - Posted 6 days ago

“A great choice of beautifully designed silverware and jewellery. The website is well laid-out and it’s easy to fine what you are looking for. I was particularly pleased to find it’s a British company and still family-owned. Customer service was extremely quick and professional.”

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(Walton-on-Thames) - Posted 6 days ago

“Fabulous very pleased great quality definitely recommend!”

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