Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,116 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

133

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“From ordering to delivery, truly excellent service.”

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(Walton-on-Thames) - Posted 10 hours ago

“A beautiful engraved silver bookmark arrived promptly”

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(Walton-on-Thames) - Posted 1 day ago

“Excellent bracelet brought as a present for my Wife & she loves! Will definitely buy from Hersey again.”

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(Walton-on-Thames) - Posted 2 days ago

“Very easy to place a order frist time ordering thought the order would take some time as it was an engraving and it was ordered and at the door in 2 days 😀”

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(Walton-on-Thames) - Posted 4 days ago

“I bought a beautiful St Christopher for a leaving gift for a friend at work. It was delivered extremely quickly which I'm extremely thankful for especially after another company had let me down and didn't think to alert me that their delivery was going to be late. I didn't even have to wrap the gift as the box, bag and wrapping it came in was so beautiful. Thank you so much.”

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(Walton-on-Thames) - Posted 4 days ago

“Ordered a silver heart locked for my great niece who recently lost her mummy , I had it engraved it arrived promptly and my great niece was extremely pleased with it. Thank you”

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(Walton-on-Thames) - Posted 4 days ago

“Very good service, the beautiful silver engraved St Christopher key ring arrived on time and is very good quality therefore I cannot fault Hersey’s.”

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(Walton-on-Thames) - Posted 5 days ago

“Easy to use website. Straightforward ordering and paying. The candlestick arrived incredibly quickly and was well packaged. It is absolutely gorgeous - just what I had hoped for. I would definitely use Hersey again.”

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(Walton-on-Thames) - Posted 5 days ago

“absolutely perfect.”

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(Walton-on-Thames) - Posted 5 days ago

“Items are excellent quality and well presented. Delivery was quick and arrived on time”

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(Walton-on-Thames) - Posted 6 days ago

“Very good product and service bought this necklace for my grandsons baptism, great quality, highly recommend this company”

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(Walton-on-Thames) - Posted 6 days ago

“Great customer experience and great product. The bracelet size guide was spot on!”

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(Walton-on-Thames) - Posted 6 days ago

“Fantastic service! Excellent quality products and a wonderful customer service team, very happy with my Christmas gift purchase”

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(Walton-on-Thames) - Posted 6 days ago

“Perfect product...with quick delivery!”

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(Walton-on-Thames) - Posted 6 days ago

“Ordered a bracelet with a silver moon attached for a special young lady !! really pleased, excellent quality and quick delivery.”

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