Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,465 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Ordered for the 1st time , i am very happy with my purchase and goid quality”

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(Walton-on-Thames) - Posted 8 hours ago

“The photograph of the necklace I ordered appeared to display additional link holes, which I had presumed would enable me to extend the chain. Aside from this, my experience was excellent. I needed to order a longer chain, and the exchange process was straightforward. After a brief phone call to clarify the exchange and extra cost, I received the chain on the very next day. I would certainly consider purchasing from them again.”

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(Walton-on-Thames) - Posted 1 day ago

“I’m so pleased with my purchase. It looks great. Fantastic service and delivery.”

Hersey & Son 5 star review on 5th April 2026

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(Walton-on-Thames) - Posted 1 day ago

“The item I bought arrived very quickly and I’m very happy with its quality. Thanks the excellent service!”

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(Walton-on-Thames) - Posted 1 day ago

“My husband was over the moon with his cuff for his 49th birthday! Fast delivery and beautiful craftsmanship! Thank you!”

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(Walton-on-Thames) - Posted 1 day ago

“Great service & very quick delivery, definitely recommend!”

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(Walton-on-Thames) - Posted 2 days ago

“Delighted by the quick and accurate fulfilment of my order. A nice chunky pair of silver cufflinks as a birthday present.”

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(Walton-on-Thames) - Posted 4 days ago

“I ordered a torque type cuff for my wife. It came very quickly. Unfortunately I had got the size wrong. The returns policy is very clear and I received an acknowledgement of my reurn the next day with a refund approved. The whole sevice was excellent and only due to my mistake was there a problem. I'm now looking at an alternative, with my wife, at the site and will purchase again soon.”

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(Walton-on-Thames) - Posted 6 days ago

“Bought two silver pieces from Hersey so far — these guys are solid, would definitely recommend 👍🏻”

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