Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,761 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Brilliant service. So pleased with my friends Birthday gift it is for his 60th Birthday. Truly wonderful.”

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(Walton-on-Thames) - Posted 1 hour ago

“Beautiful bracelet, just slightly big. Excellent service, arrived the next day. Wound highly recommend”

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(Walton-on-Thames) - Posted 3 days ago

“Pleased I came accross a family business.”

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(Walton-on-Thames) - Posted 3 days ago

“Perfect purchase, service & delivery amazing. Company definitely in my address book”

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(Walton-on-Thames) - Posted 3 days ago

“Beautiful jewellery and great customer service”

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(Walton-on-Thames) - Posted 4 days ago

“The quality is unreal and it was delivered in a timely manner. I will most definitely recommended them to friends and buy again soon!”

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(Walton-on-Thames) - Posted 5 days ago

“Beautiful little silver frame, perfect for a photo of my daughters when young. 🙏.”

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(Walton-on-Thames) - Posted 5 days ago

“I have many pieces over the years . The quality Is excellent. Fast delivery, great customer service”

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(Walton-on-Thames) - Posted 6 days ago

“I love my Cross necklace, it was exactly what I was looking for. No too big or small, just the right size & I like the offset cross design as I wasn't looking for a 'dangly' necklace. The bracelet is lovely as well, but I didn't realise it was a 'friendship' clasp (I probably should have read the description more carefully, I only saw that it was adjustable) & I'm finding it can be a pain as the chain can knot itself up when wearing. Having said that, I think the quality of the jewellery is good, the service was 1st class, well packaged & promptly despatched and I won't hesitate to purchase further items. Thank you :-)”

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(Walton-on-Thames) - Posted 6 days ago

“Bought a silver engraved bracelet for my grandson’s birthday. It arrived in perfect condition and within days of ordering. Really lovely well made bracelet. I would definitely recommend Hersay”

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