Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 6,648 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 6,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 22nd May 2025

132

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 1 year ago

“The bracelet i bought is perfect. Lovely quality and affordable. Very pleased with the speedy delivery too”

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(Walton-on-Thames) - Posted 5 hours ago

“Once I had worn Herseys silver jewellery the difference was obvious when comparing to other silver. I love the brightness and the apparent thought that looks to have been applied when choosing items to make. I’m not a lover of thin wispy silver or too bulky items so items on sale fit the bill for me. Well done Herseys”

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(Walton-on-Thames) - Posted 9 hours ago

“Lovely quality silver cross and chain. Great to see the length selection (rather than with 16 or 18 inches). Fast delivery service. Would recommend and would also purchase from this company again.”

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(Walton-on-Thames) - Posted 10 hours ago

“Wonderful quality, beautifully wrapped and arrived the next day.”

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(Walton-on-Thames) - Posted 1 day ago

“Excellent purchase of cufflinks for my son's wedding, beautiful design, all happy”

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(Walton-on-Thames) - Posted 1 day ago

“I ordered a St Christopher for my grandson's graduation. It arrived quickly & so happy with it, apart from the great quality of the necklace it was beautifully packaged. Ideal for a gift.”

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(Walton-on-Thames) - Posted 1 day ago

“Very Helpful by email when I had a query, very quick to complete the order and notify me and extremely pleased with the finished product. Only downside, which was nothing to do with Hersey, Royal Mail took 2 days to notify me that they had received it, then notified me that the delivery was on the Thursday but it didnt arrive until the Saturday.”

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(Walton-on-Thames) - Posted 1 day ago

“Got my partners chain and dogtag and he loved it so shiny looks beautiful on so went back and ordered bracelet so reasonably priced that I thought it wouldn't look so good impeccable quality”

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(Walton-on-Thames) - Posted 1 day ago

“What a lovely experience shopping with you. It's so obvious that you care about your customers and the products you sell. Quality and service which is usually associated with years gone by, but still very much in evidence with you. We bought a St. Christopher and chain for our son-in-law and gave it to him yesterday. He was so pleased with it. Thank you very much.”

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(Walton-on-Thames) - Posted 2 days ago

“Brilliant customer service, very helpful and great delivery”

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(Walton-on-Thames) - Posted 2 days ago

“Absolutely fantastic”

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(Walton-on-Thames) - Posted 2 days ago

“I've bought several pieces in the past couple of months, I am yet to be disappointed. The customer service is second to non.”

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(Walton-on-Thames) - Posted 3 days ago

“Great, quick service. Item arrived well packaged. Would use them again x”

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(Walton-on-Thames) - Posted 5 days ago

“Really pleased with the St Christopher dog tag I bought as a present. Excellent quality and very quick delivery.”

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