Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,585 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,585 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Fantastic quality and super quick delivery, even with engraving. Packaged beautifully making it a special gift for my son. Would highly recommend!”

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(Walton-on-Thames) - Posted 14 hours ago

“Website was clear and easy to navigate. Ordering the item was simple.”

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(Walton-on-Thames) - Posted 2 days ago

“I was amazed at the speed of the arrival of my order. The engraved napkin ring was a quality product and beautifully engraved. I cannot recommend them highly enough!”

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(Walton-on-Thames) - Posted 2 days ago

“I have purchased 2 necklaces and 1 key ring . ( st Christophers ) speedy delivery. The pendants were both beautifully crafted with a inscription on the back . Each different. The key ring also inscribed perfectly. Also included silver clean cloth, the brand ( silversmith, beautifully boxed . Made such good gifts to family . Top marks for from order to delivery. Thank you : Lynn”

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(Walton-on-Thames) - Posted 2 days ago

“Really pleased with chain and anklet. Would certainly recommend. Very quick service and very nicely packaged. Cleaning cloths were a nice surprise.”

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(Walton-on-Thames) - Posted 3 days ago

“I purchased a lovely ankle bracelet, it is so pretty and I had been looking for one for some time, so please I found this company. I have bought a christening gift and a pair of earrings for myself. I will certainly be back when looking for special gifts for people 🥰”

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(Walton-on-Thames) - Posted 4 days ago

“I rang before I placed an order to check sizing and the support was really helpful. Bangle came the next day with the engraving which is quite faint. It looks quite small width wise so that’s the down size of buying online as you can’t see the product. However the service was amazing and it was good being able to speak to a person !”

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(Walton-on-Thames) - Posted 4 days ago

“Not given to my son yet, however he tried it on and absolutely loves it! Easy ordering process delivery was within stated time frame, and lady I emailed before ordering was lovely and helpful even though she quickly realised I was no good at math (enquired about weight of bracelet 🤣) sure she had a good giggle at my expense after though! Will definitely use again!”

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(Walton-on-Thames) - Posted 5 days ago

“Quick delivery. Great product. Recommend highly.”

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(Walton-on-Thames) - Posted 5 days ago

“I could not fault the quality of my bracelet.The engraving was perfect.The speed of delivery perfect approx 48 hrs from ordering.”

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(Walton-on-Thames) - Posted 5 days ago

“Hersey can always be relied upon to produce good quality products. They are always the first place I go, when I am looking for something silver. Engravings are always done well.”

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(Walton-on-Thames) - Posted 5 days ago

“I oredered some really lovely silver items- a beautiful silver dram cup, silver chopstick rest and a pair of silver and pearl earrings. They were so nicely presented that I didn't really want to disturb them! Very quick dispatch and delivery. I'm delighted with my shopping experience but especially pleased with the gorgeous silver. Many thanks to all the team”

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