Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,931 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 12th October 2026

137

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“I submitted my order, then realised I had made some spelling mistakes as it was in Italian and a very significant message to my son. I emailed in a panic with a correction and received a very prompt response confirming the order had been amended. I received my package within 36 hours. Professionally packaged, beautifully written, just as requested- I gave to my son and he was very happy, I was emotional. The leather band was perfectly crafted. I would highly recommend, thank you 🙏”

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(Walton-on-Thames) - Posted 9 hours ago

“Excellent quality - I will be back. Not like the Terminator, but I will be back!”

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(Walton-on-Thames) - Posted 9 hours ago

“The crucifix and chain I bought is just perfect. Excellent quality, great value and fast delivery. I would highly recommend Hersey & Son for all your jewellery needs.”

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(Walton-on-Thames) - Posted 13 hours ago

“It’s for my daughter for Christmas and I know she is going to be over the moon, it’s made well and will last her long time”

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(Walton-on-Thames) - Posted 14 hours ago

“Elegant silver bangle sits beautifully on our daughter's slender wrist - we bought it for her 30th birthday and she loves it. The engraving is perfect, and delivery was very quick. Couldn't be happier.”

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(Walton-on-Thames) - Posted 15 hours ago

“I am absolutely delighted with the cuff links and cannot fault the service I received from you. I would definitely recommend you to friends. Thank you.”

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(Walton-on-Thames) - Posted 16 hours ago

“Just what I was looking for, thank you!”

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(Walton-on-Thames) - Posted 17 hours ago

“Bought an engraved cuff for my dad's 60th and am so happy with the quality, he loves it. Delivered quickly and without fuss. Thank you so much.”

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(Walton-on-Thames) - Posted 17 hours ago

“I have recently bought a 2mm 24inch silver curb chain from Hersey & Sons. The whole purchase was very smooth. The packages arrived on time. The packaging was secure. The chain has a 925 purity and assay mark near the clasp. The chain is shiny and strong. Overall a quality purchase and good delivery experience.”

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(Walton-on-Thames) - Posted 18 hours ago

“Lovely selection of products and quick service.”

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(Walton-on-Thames) - Posted 19 hours ago

“Very happy with my pendant, which I also had engraved. Its beautiful. Fast delivery. Great customer service.”

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(Walton-on-Thames) - Posted 3 days ago

“Wonderful heirloom and super fast delivery, thank you so much!!”

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(Walton-on-Thames) - Posted 3 days ago

“Ordered an engraved silver cross and chain for my son. Beautiful quality, flawless engraving and very fast delivery. My son absolutely loves it. A wonderful keepsake, thank you Hersey & Son!”

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(Walton-on-Thames) - Posted 3 days ago

“I was impressed with the speed of delivery, and will certainly use your Company again”

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(Walton-on-Thames) - Posted 5 days ago

“Beautiful cuff I bought for my boyfriend’s birthday. He absolutely loves it. The packaging was immaculate and it arrived really quickly even though I had it engraved.”

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(Walton-on-Thames) - Posted 5 days ago

“Excellent quality”

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(Walton-on-Thames) - Posted 5 days ago

“Good quality and goodd length. My bf is a very happy chappy.”

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(Walton-on-Thames) - Posted 6 days ago

“I have bought other items from Hersey and Sons so when I wanted to buy a leather bracelet they were one of the first places I went to. I seen the one I wanted with a lovely silver clasp so decided to treat myself. I ordered it with an engraving and it duly arrived about 3 days later. Lovely packaging and everything went smoothly and it looks as good as it did on line. The 10% discount at the payment stage was an extra bonus.”

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(Walton-on-Thames) - Posted 6 days ago

“Amazing products at very fair prices, and shipped out super quickly and with care. Would definitely recommend to others and buy again for myself.”

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(Walton-on-Thames) - Posted 6 days ago

“Very pleased with the silver bangle, excellent quality and the engraving perfect. Delivery extremely prompt and I expect to purchase again in the future.”

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(Walton-on-Thames) - Posted 6 days ago

Hersey & Son is rated 4.9 based on 7,931 reviews