Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,605 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,605 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Super fast delivery and absolutely love the necklace , great quality . Very happy”

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(Walton-on-Thames) - Posted 3 hours ago

“Bought this necklace for my daughters Birthday and it is lovely and just what she wanted arrived quickly very pleased with it thank you”

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(Walton-on-Thames) - Posted 8 hours ago

“Great service - my order arrived very quickly and the quality is beautiful!”

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(Walton-on-Thames) - Posted 1 day ago

“Bought the T bar necklace for my daughter’s 30th. She wasn’t expecting it & she absolutely loves it. It arrived quickly & well packaged.”

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(Walton-on-Thames) - Posted 2 days ago

“Delighted with my necklace earrings and ring. A lovely Company and quick service.”

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(Walton-on-Thames) - Posted 3 days ago

“Prior to ordering i checked that the bangle was sold and not hollow. I received a reply from customer service the same day and learning that it was solid, I ordered it for my daughters 18th birthday. It arrived beautifully engraved the very next day! Beautiful solid silver bangle with a nice weight to it. I'm very impressed.”

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(Walton-on-Thames) - Posted 3 days ago

“Excellent service - I needed the item quickly, I ordered late at night, and it was marked as dispatched in the morning before 9am! The quality was also really good. Couldn’t have asked for more!”

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(Walton-on-Thames) - Posted 3 days ago

“Very good piece of work it has been doing wonders for me”

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(Walton-on-Thames) - Posted 3 days ago

“Excellent product and service. Would recommend”

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(Walton-on-Thames) - Posted 4 days ago

“I am so delighted with the beautiful silver name bracelets. They make lovely memorable gifts for my twin nieces’ 18th birthday. Ordering was smooth and delivery swift and reliable. I will definitely be ordering again for the next special occasion.”

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(Walton-on-Thames) - Posted 4 days ago

“Very good service. I changed my message that I wanted to be engraved and there was no problem with my request”

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(Walton-on-Thames) - Posted 4 days ago

“Ordered a silver child’s bracelet for my grandsons christening. It was lovely & well presented with the gift bag. Thank you.”

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(Walton-on-Thames) - Posted 4 days ago

“Very good product, extremely speedy dispatch and great customer service experience”

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(Walton-on-Thames) - Posted 5 days ago

“This is my second order with Hersey. This order had an element of customisation, which was beautifully and accurately executed. Delighted with all purchases so far and would highly recommend. Thank you”

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(Walton-on-Thames) - Posted 5 days ago

“Bracelet exactly as described with perfect engraving. Easy ordering process and fast delivery. Highly recommend!!!”

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(Walton-on-Thames) - Posted 5 days ago

“This silver cross pendant made a beautiful christening present. It was nicely presented in a box with a cleaning cloth and the relevant certificate of authenticity. I would definitely purchase it again.”

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