“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and
Silver bangle as EXACTLY what the recipient
….ME …. Wanted !
Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”
“I have bought a cruciix, men's bracelet and ladies earrings for Christmas presents. All are of beautiful quality and I'm sure the recipients will be delighted!”
“Great family run business. Easy to use website and love the choices - although so difficult to choose soemtimes! After placing the order, I received confirmation and then a follow up message to let me know when the earrings I ordered would arrive. The packaging on a number of items I have ordered over the years, is always secure and sent with care.”
“Horrible service royal mail lost 2 bags of products and I was just left hanging with no information unless I contacted them have now asked for refund as I've ordered a similar item else where not happy”
“Excellent service! Quickly delivered and the extra fiver to pay for gift wrapping very much worth it. A silver wedding anniversary gift much loved by my wife.”
“Beautifully engraved silver book mark purchased as a special birthday gift for my book loving niece. Extremely fast service from placing the order to delivery. My niece was delighted! I highly recommend.”
“Searched online for a silver money clip and came across this company. After reading the reviews made my order. I opted not to have any engraving.
Delivery was swift with a couple of confirmation emails.
The clip is a Christmas present but have had a peak inside and I am really pleased with the weight and look of my gift to my husband. I am sure he will be delighted.
I would recommend this company for service and good quality products.
Thank you.”
“Excellent service no problem in exchanging item for a bigger size.
The items I have bought are beautiful necklace and bracelet.
I will certainly will be buying again.”
“What a beautiful piece of jewellery I will give to our grandaughter. I’m so pleased I went to an independent jeweller. She will love it. I will buy again from you.
Thank you”
“I’ve bought a number of items from Hersey now and am sure to buy more. The quality of the jewellery is outstanding; solid pieces beautifully finished.”
“I am so impressed with the item I purchased. It arrived in very good time, packaged appropriately. I was delighted to open up the package and see the item I had purchased. It was beautiful and perfect for the gift I had chosen.”