Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,512 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 4th May 2026

136

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Very pleased with silver St Christopher and the engraved message is beautifully done on the back. Thank you, this has made a fantastic present.”

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(Walton-on-Thames) - Posted 1 hour ago

“Excellent service and fast delivery. Beautifully made piece of silver jewellery, exactly what I was looking for. Will defineatly order from here again for my next purchase.”

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(Walton-on-Thames) - Posted 3 hours ago

“Great piece of jewellery good price very professional and fast delivery service will definitely use this jewellers again 10/10”

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(Walton-on-Thames) - Posted 3 hours ago

“I have purchased various products and always found their service to be very good. Products are higb quality and come nicely wrapped which is ideal for gifting. Really satisfied.”

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(Walton-on-Thames) - Posted 5 hours ago

“I ordered a leather and silver bracelet for my husband on our 25th silver wedding anniversary and paid for next day delivery. I got a call within five minutes to say this couldn’t be done as it was into the weekend but Hersey definitely went the extra mile and had it delivered to our hotel on our anniversary day. Husband delighted with it. Great quality, classy and nicely understated if your partner doesn’t normally wear jewellery. I would definitely recommend Hersey & Son to others.”

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(Walton-on-Thames) - Posted 6 hours ago

“This is the third item I’ve purchased from yourselves and have always been very happy”

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(Walton-on-Thames) - Posted 2 days ago

“Lovely affordable good quality stylish cross and chain...arrived nice and early”

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(Walton-on-Thames) - Posted 2 days ago

“Excellent quality chain and pendant, delivery quicker than expected.”

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(Walton-on-Thames) - Posted 2 days ago

“I ordered a set of silver, rugby ball cuflinks, with engraving, on the Friday and they arrived the following day. Excellent service and excellent quality cufflinks.”

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(Walton-on-Thames) - Posted 2 days ago

“Excellent as always this is not the first time we have bought an item from Hersey & son this is why we could be assured we would get an excellent item for a reasonable price This time we bought a lovely set of solid silver cufflinks for my wife's brother for his birthday and he was very happy with them 👍 ⭐️⭐️⭐️⭐️⭐️”

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(Walton-on-Thames) - Posted 3 days ago

“Lovely Tbar necklace. Easy and quick delivery to Germany”

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(Walton-on-Thames) - Posted 3 days ago

“Beautiful cross necklace! So perfect and arrived so quickly! Thank you 🌸✨”

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(Walton-on-Thames) - Posted 3 days ago

“Stunning bangle for my best friend. The delivery was prompt ….. exceptional service and would definitely recommend.”

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(Walton-on-Thames) - Posted 4 days ago

“Snabb hantering av ordern, tillmötesgående och vänlig kundtjänst! Köpte ett halsband med Jesus-fisken och jag älskar det! Fint och väl paketerat. Väldigt bra pris inkl frakt till Sverige!”

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(Walton-on-Thames) - Posted 5 days ago

“I have purchased several items from Herseys over the years. One gift they forwarded straight to Australia on my behalf. Excellent service and good quality items.”

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