Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,165 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 6th December 2025

134

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Excellent quality and service. Package arrived quickly.”

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(Walton-on-Thames) - Posted 1 day ago

“Hersey solve my Christmas present options every year. My partner loves your products I simply have to 'chose' something she likes, which is basically everything”

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(Walton-on-Thames) - Posted 2 days ago

“I have purchased items from you in the past which I was extremely pleased with. This time the service was excellent and I received the item quicker than expected. I did not ask for the item to be engraved but wished afterwards I had. The person I gave it to was delighted with it.”

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(Walton-on-Thames) - Posted 2 days ago

“Beautiful jewellery, excellent quality. Would definitely recommend.”

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(Walton-on-Thames) - Posted 2 days ago

“I was delighted with the quality and look of all the items I have purchased. I have loved all my purchases from Hersey and particularly like the handmade feel.”

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(Walton-on-Thames) - Posted 2 days ago

“Ordered and received promptly lovely silver letting. Makes a nice gift and nicely presented gift bag adds to the finish”

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(Walton-on-Thames) - Posted 3 days ago

“The items ordered were lovely just not for us. There was no problem at all with the return, money refunded minus postage as stated.”

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(Walton-on-Thames) - Posted 3 days ago

“good quality at a reasonable price,fast efficient delivery will definitely buy again”

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(Walton-on-Thames) - Posted 3 days ago

“Stunning jewellery. My husband bought me a bracelet last Xmas. I’ve since bought the necklace to match and silver chain and bracelet plus earrings 🤦‍♀️. Highly recommend the quality, packaging and customer service excellent.”

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(Walton-on-Thames) - Posted 3 days ago

“The company is grand,very helpful and friendly,the product is beautiful,price was good 👍”

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(Walton-on-Thames) - Posted 3 days ago

“Efficient service, good quality products”

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