Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,640 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,640 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Very efficient. Speedy service. Good quality.”

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(Walton-on-Thames) - Posted 1 day ago

“I have been looking for a simple but interesting silver necklace for some time. The T-bar necklace doesn't disappoint. The 50cms chain is the perfect length for me and the T-bar is a a good weight. Highly recommended.”

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(Walton-on-Thames) - Posted 1 day ago

“Purchased the chunky silver T bar bracelet. Saw it in December but had already exceeded xmas gift budget so it became girlfriend's birthday gift. Was not disappointed and neither was she. Lovely weight, beautifully finished looks amazing on. Maybe a little expensive but it's well worth it and you only get what you pay for. I have had gifts from Hersey bought for me and the quality is excellent and the customer service is first class.”

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(Walton-on-Thames) - Posted 1 day ago

“Recently bought a leather and silver bracelet for our grandson's 18th. It is beautifully made and packaged elegantly. Looking forward to giving it to him on his birthday.”

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(Walton-on-Thames) - Posted 2 days ago

“Lovely piece of jewellery purchased but the font I had chosen for the inscription made it unreadable. I contacted the office and sent a photo - no quibble the inscription was redone with a simpler font.”

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(Walton-on-Thames) - Posted 3 days ago

“Great item, beautifully crafted and the delivery was quick. Second item I've purchased from this company and will certainly purchase again.”

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(Walton-on-Thames) - Posted 3 days ago

“I’m really satisfied. Good job, I can recommend to everyone.”

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(Walton-on-Thames) - Posted 3 days ago

“Fast delivery and excellent products. Hersey & Son is now where I look first for any jewellery I wish to buy.”

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(Walton-on-Thames) - Posted 3 days ago

“Amazing quality, superb delivery speed, and the most amazing bangle, thank you”

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(Walton-on-Thames) - Posted 4 days ago

“Quality solid silver bangle. Clearly well made, hand crafted and of high quality. Next day delivery also a bonus. Well worth the price.”

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(Walton-on-Thames) - Posted 4 days ago

“Great product great service”

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