Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,306 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 6th December 2025

134

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“I was looking for two gifts .. I bought two bangles . Great quality and looked fabulous. The wrapping was a surprise bonus. Thanks so much”

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(Walton-on-Thames) - Posted 1 hour ago

“Excellent, parents of the newborn were very pleased.”

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(Walton-on-Thames) - Posted 22 hours ago

“Such lovely products and so easy to order. I have made a number of purchases over the years and I have never been disappointed. The packaging is lovely and delivery is very quick. I highly recommend this family business who are carrying on traditional craftsmanship.”

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(Walton-on-Thames) - Posted 23 hours ago

“First time customer - pleased with both the service and product.”

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(Walton-on-Thames) - Posted 1 day ago

“Really pleased with the items purchased & would highly recommend”

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(Walton-on-Thames) - Posted 2 days ago

“Beautiful object. Dispatched with care. Ordering very easy. Thank you.”

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(Walton-on-Thames) - Posted 3 days ago

“Excellent service throughout and a great product.”

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(Walton-on-Thames) - Posted 3 days ago

“Great bracelet at a great price - delivered quickly too.”

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(Walton-on-Thames) - Posted 3 days ago

“I received a bracelet for Christmas, it’s beautifully made and has been much admired. The quality is superb.”

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(Walton-on-Thames) - Posted 3 days ago

“My third purchase with you, lovely quality and great service. I would of liked the option of a 16" silver chain with my resent purchase but couldn't see one on the site. I will certainly return, many thanks.”

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