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Hersey & Son Reviews

4.9 Rating 7,811 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,811 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 29th August 2026
Carol
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
136
Anonymous
Anonymous  // 01/01/2019
Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old
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Posted 2 years ago
I purchased a really nice, high quality silver ID bracelet for my husband's birthday. Easy transaction, arrived on time. Very pleased. Will buy from Hersey & Son again!
Hersey & Son 5 star review on 29th August 2026
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(Walton-on-Thames) - Posted 8 hours ago
Quick friendly service. I'm delighted with my bracelet.
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(Walton-on-Thames) - Posted 10 hours ago
Second time have bought a item from you excelant service and quality of items
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(Walton-on-Thames) - Posted 13 hours ago
Great customer service, love the personal contact
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(Walton-on-Thames) - Posted 1 day ago
I bought this for my daughter. She loved it - as did her friends when they saw her wearing it. Good quality. Good service.
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(Walton-on-Thames) - Posted 1 day ago
I love the Heritage bracelet (a present) and the expanding bangle (for myself)and that they are produced by a London silversmith … not “made in China” Great quality great service great price
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(Walton-on-Thames) - Posted 1 day ago
First time ordering and everything was so easy. Delivery was speedy and engraving on product is beautiful. I ordered a money clip for my husband and he absolutely loves it.
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(Walton-on-Thames) - Posted 1 day ago
I bought it as a gift for my grandson he's obsessed with silver jewellery, he loves it :-)
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(Walton-on-Thames) - Posted 1 day ago
I recently ordered a pair of silver earrings and absolutely loved them! 🤍 The craftsmanship and attention to detail are beautiful. So happy with my purchase and will definitely be coming back for more ✨
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(Walton-on-Thames) - Posted 2 days ago
Highly recommend I bought a silver cuff bracelet for my son. Fabulous quality great service I sent a message and had a response on the same day .
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(Walton-on-Thames) - Posted 2 days ago
I have ordered from Hersey on a few occasions for special gifts and the quality of both service and products is beyond my expectation every time.
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(Walton-on-Thames) - Posted 2 days ago
It's a 21st present for Saturday - it looks very good.
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(Walton-on-Thames) - Posted 2 days ago
Having bought from Hersey in the past, I knew that I would not be disappointed with the delightful two hearts silver bracelet purchased for our third great-granddaughter. Thoughtful packaging including a cleaning clot emphasise the quality.
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(Walton-on-Thames) - Posted 2 days ago
Ordered loads over the years, all great quality. Orders always arrive very quickly. Never had a problem
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(Walton-on-Thames) - Posted 3 days ago
Visually its a nice piece when worn but very thin material. But my personal message engraving is poor , extremely faint and barely visible after a few days being worn. Also the under side not polished so looks tarnished also. I'm unsure if this is because the piece is fairly thin or just "that do workmanship" They let themselves down here and only give the whole price 6/10 which is a shame as it had such promise to really be magnificent.
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(Walton-on-Thames) - Posted 4 days ago
Hi Antonio, I'm sorry to hear the piece didn't fully meet your expectations. Please feel free to get in touch with our customer service team at sales@hersey.co.uk so we can take a proper look. If you could also attach an image, that would be much appreciated. Thank you.
Posted 2 days ago
Very nice piece of solid jewely
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(Walton-on-Thames) - Posted 4 days ago
Quality of chain very good, postage quick. I would purchase from Hersey and son again.
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(Walton-on-Thames) - Posted 4 days ago
Fast and secure delivery. All good.
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(Walton-on-Thames) - Posted 5 days ago
Once again, brilliant service from Hersey. The necklace was exactly as described - the perfect gift, with extremely fast delivery. First class.
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(Walton-on-Thames) - Posted 5 days ago
Always a pleasure to receive items from Hersey & Son. Things always look as shown on the site and are wrapped and packed very carefully ensuring they arrive safely. This time I ordered 3 x pendants for myself and as gifts, the Corinthian cross, star and anchor pendants were as expected, just exactly what I wanted and such good quality.
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(Walton-on-Thames) - Posted 5 days ago
Hersey & Son is rated 4.9 based on 7,811 reviews