Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,964 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 5th November 2026

Cheryl Mortell Mortell

Hersey & Son 5 star review on 31st January 2026

136

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 3 years ago

“I am so pleased with the recent gifts I ordered. The long bookmark is an amazing gift for my Mum’s birthday and Hersey were so accommodating when I wanted to add my own personalisation via a tracking of handwriting from my late Grandma. I have since ordered an ID bracelet as a Christmas gift for my son which has been personalised and this looks fabulous, I know he will be pleased to receive this.”

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(Walton-on-Thames) - Posted 19 hours ago

“No problems. Quick delivery”

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(Walton-on-Thames) - Posted 20 hours ago

“It was a lovely T bar necklace, good weight and it sat nicely. I did not keep it as I ordered the wrong length. It arrived quickly and my refund was issued on the day the returned item was received. I intend to order the shorter length”

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(Walton-on-Thames) - Posted 23 hours ago

“I am very pleased with this company, excellent service, lovely quality necklace. I will order more jewellery in the future.”

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(Walton-on-Thames) - Posted 1 day ago

“Recently purchased an engraved silver St. Christopher keyring for my granddaughter. Delighted with the appearance and quality of the item and it arrived within twenty-four hours of ordering. An excellent service, thank you,”

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(Walton-on-Thames) - Posted 2 days ago

“Excellent service , product and price.”

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(Walton-on-Thames) - Posted 3 days ago

“I recently bought a couple of bracelets and a necklace. I found the website easy to use and was kept informed about the progress of my order and it's delivery. When the items arrived, I was delighted with the quality and weight of the items. They were very well made. They are comfortable to wear. Thank you.”

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(Walton-on-Thames) - Posted 3 days ago

“Very happy with my purchase of an engraved bangle. Have worn it every day since it arrived. Posted promptly. Thank you”

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(Walton-on-Thames) - Posted 3 days ago

“Very nice cross and delivered with 24 hours of ordering. It's a lovely piece of faith and well made. Will buy again when what I want is back in stock😁”

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(Walton-on-Thames) - Posted 4 days ago

“Very happy with ordering process and delivery updates.”

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(Walton-on-Thames) - Posted 5 days ago

“Very easy shopping experience. Love love love the bangle i ordered for a gift.”

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(Walton-on-Thames) - Posted 6 days ago

“Excellence”

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