Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,341 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Absolutely fantastic. Really pleased I found the website & I think I’ll be buying from here again. Quality bracelet for my husband & lovely packaging with fast delivery.”

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(Walton-on-Thames) - Posted 19 hours ago

“Lovely product Quick easy efficient service thankyou”

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(Walton-on-Thames) - Posted 1 day ago

“Very pleased with product and delivery. Prompt reply to my email too.”

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(Walton-on-Thames) - Posted 1 day ago

“I've made lots of purchases from Hersey over the years and in every case I've been delighted with the service and the quality of their products.”

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(Walton-on-Thames) - Posted 1 day ago

“Excellent service from start to finish 10/10”

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(Walton-on-Thames) - Posted 2 days ago

“Bought a silver bangle for our daughter in laws special birthday. She loved the bangle it was beautiful. The gift bag was very smart and made the gift perfect.”

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(Walton-on-Thames) - Posted 2 days ago

“Chunky Saint Christopher chain really good quality for the price.”

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(Walton-on-Thames) - Posted 2 days ago

“My bracelet arrived very quickly but I was disappointed as the clasps was broken, but Hersey were so helpful i returned the bracelet and got a refund with out any trouble. I am now going to reorder from them for a replacement. Can ask for better customer service.”

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(Walton-on-Thames) - Posted 2 days ago

“So pleased with my purchase - beautifully and carefully presented. Highly recommended Company - a pleasure to deal with. Thank you 😊”

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(Walton-on-Thames) - Posted 2 days ago

“Lovely cuff links. Very quick order and delivery. Lovely packaging”

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(Walton-on-Thames) - Posted 2 days ago

“My dealings with Hersey were efficient, straightforward and timely. I certainly felt they were a responsible company.”

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(Walton-on-Thames) - Posted 3 days ago

“I have ordered before and bought some special gifts- the service is very good and the items are just lovely. I’m always happy with my purchases, I had cufflinks this time with initials engraved on them - they are stunning !”

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(Walton-on-Thames) - Posted 3 days ago

“Commendably prompt service: I placed my order on a Friday. It was engraved and despatched that day and delivered the following Tuesday.”

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(Walton-on-Thames) - Posted 3 days ago

“The item arrived quickly. The piece of jewellery was fantastic quality. Would use this company again.”

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