Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,328 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

136

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“The item arrived quickly. The piece of jewellery was fantastic quality. Would use this company again.”

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(Walton-on-Thames) - Posted 17 hours ago

“Excellent service with extremely fast delivery. First class.”

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(Walton-on-Thames) - Posted 1 day ago

“The silver heart key-ring I brought is lovely. It has a good weight and looks classy. The engraving is perfect. I’m so pleased with it. The delivery time from order was also very quick. Would highly recommend Hersey and would definitely buy from them again.”

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(Walton-on-Thames) - Posted 1 day ago

“Honestly no complaints here; ordered from Germany and received the package about 1 week later with no complications (some delay but nothing dramatic). Yes, 20€ shipping + taxes are quite a lot but 60€ for well-made silver necklace are still very reasonable for me. If”

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(Walton-on-Thames) - Posted 1 day ago

“Good service from start to finish, will carry on buying from Hersey, give it a try you won't be disappointed 😉.”

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(Walton-on-Thames) - Posted 2 days ago

“The cuff is delightful, just what I wanted, minimalist, very well crafted and packaged. Ordering was simple and delivery was prompt.”

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(Walton-on-Thames) - Posted 2 days ago

“Found a chunky bracelet. Measured my wrist. Needed 7 and a half. This was out of stock. Emailed and they immediately let me know when the size was back in stock. Ordered and it arrived within two days. Unfortunately it was too big so I returned it and got a smaller size. Again all very quick and easy. The bracelet is heavy and chunky - love it.”

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(Walton-on-Thames) - Posted 2 days ago

“My grandson was delighted with the dog tag, which he had for his 11th birthday. It was good quality and a decent weight. Now my granddaughter wants one. Thank you”

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(Walton-on-Thames) - Posted 3 days ago

“Great service, excellent product.”

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(Walton-on-Thames) - Posted 3 days ago

“Prompt delivery”

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(Walton-on-Thames) - Posted 3 days ago

“I am delighted with my silver jewellery recently bought and almost instant delivery”

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(Walton-on-Thames) - Posted 6 days ago

“I recently received a beautiful silver T- bar chain bracelet and necklace from Hersey. Stunning quality. Would highly recommend. 🤩”

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(Walton-on-Thames) - Posted 6 days ago

“Great bracelet and very happy with the service provided. Highly recommend.”

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