Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,321 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,321 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 6th December 2025

134

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“My grandson was delighted with the dog tag, which he had for his 11th birthday. It was good quality and a decent weight. Now my granddaughter wants one. Thank you”

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(Walton-on-Thames) - Posted 7 hours ago

“Great service, excellent product.”

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(Walton-on-Thames) - Posted 8 hours ago

“Prompt delivery”

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(Walton-on-Thames) - Posted 10 hours ago

“I am delighted with my silver jewellery recently bought and almost instant delivery”

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(Walton-on-Thames) - Posted 3 days ago

“I recently received a beautiful silver T- bar chain bracelet and necklace from Hersey. Stunning quality. Would highly recommend. 🤩”

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(Walton-on-Thames) - Posted 3 days ago

“Great bracelet and very happy with the service provided. Highly recommend.”

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(Walton-on-Thames) - Posted 3 days ago

“I recently purchased the Chunky Saint Christopher pendant as an 18th birthday present for my grandson who is in the forces. I am delighted with the product, the presentation and the speed of delivery”

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(Walton-on-Thames) - Posted 4 days ago

“I ordered the wrong size earrings. Return process & reorder very straightforward & quick.”

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(Walton-on-Thames) - Posted 4 days ago

“Ordered this as a 18 birthday present. It looks lovely and very good leather bracelet. I hope the birthday boy likes it?”

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(Walton-on-Thames) - Posted 5 days ago

“In a word "Brilliant". Service and quality perfect. Our purchase was a gift and we were very happy. This is our first experience with Hersey but we couldn't be happier with the outcome. The personalised book mark we purchased was exactly as described, perfectly executed and beautifully packaged. Well done.”

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(Walton-on-Thames) - Posted 5 days ago

“Excellent service. Good range of choice of silver jewellery from which to choose. The ordering process was simple to follow and delighted that the jewellery was dispatched and delivered quickly. Packaging very good Thank you”

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(Walton-on-Thames) - Posted 6 days ago

“Second silver item purchased from Hersey. Good quality. My torque bracelet looks great. Wife loves her earrings.”

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(Walton-on-Thames) - Posted 6 days ago

“Beautiful hammered silver cuff and great customer service”

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(Walton-on-Thames) - Posted 6 days ago

“Exchanged a pendant which my son was not keen on & was extremely pleased to receive the replacement the very next day. My son is very happy with the replacement.”

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