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Hersey & Son Reviews

4.9 Rating 7,713 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,713 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old
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Posted 2 years ago
Excellent service, I had an issue which Hersey sorted immediately through no fault of there own Extremely pleased
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(Walton-on-Thames) - Posted 1 hour ago
Wrong item sent
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(Walton-on-Thames) - Posted 2 hours ago
Beautiful silver bracelet which was engraved and delivered quickly .
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(Walton-on-Thames) - Posted 2 days ago
Excellent service and loved the cuff was exactly what I wanted.
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(Walton-on-Thames) - Posted 2 days ago
Loved my necklace, a present from my husband. Good quality.
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(Walton-on-Thames) - Posted 3 days ago
The choice of quality items was excellent, and were delivered very promptly and elegantly packaged.
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(Walton-on-Thames) - Posted 3 days ago
Excellent prompt service & beautifully packaged.
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(Walton-on-Thames) - Posted 4 days ago
Very quickly delivered once ordered, great service
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(Walton-on-Thames) - Posted 5 days ago
Fantastic quality But what is more impressive was the speed of it's arrival from order to wearing. From checkout to wrist was........super quick. For someone who is impatient it couldn't of been more perfect
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(Walton-on-Thames) - Posted 5 days ago
Lovely stock, excellent packaging and delivery,thank you.
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(Walton-on-Thames) - Posted 6 days ago
Excellent customer service and quick delivery.
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(Walton-on-Thames) - Posted 6 days ago
Fantastic service and amazing helpful staff Thank you so much for your help. 😊
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(Walton-on-Thames) - Posted 6 days ago
Such a quick turnaround from ordering to receiving the delivery The quality of the product and its engraving too have left me thoroughly impressed!
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(Walton-on-Thames) - Posted 6 days ago
I am very pleased with the st Christopher silver key ring bought for my grandsons 18th birthday He loves travelling so I’m sure he will love it Also nicely engraved with his name
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(Walton-on-Thames) - Posted 1 week ago
I was very impressed with the ease of ordering and quick delivery. Unfortunately, the gift I chose wasn't quite right for me but again I was impressed with the ease of returning the item and swift processing of a refund.
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(Walton-on-Thames) - Posted 1 week ago
The coaster was exactly what I was after - good quality, well priced and with precise engraving.
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(Walton-on-Thames) - Posted 1 week ago
I ordered a cross and chain for my son's confirmation. It was beautiful, a good weight and size, and arrived quickly. I had his name engraved on it and that was beautifully done too. My son loved it (and he is rather choosy!) Really happy with my purchase and with Hersey. Would definitely recommend.
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(Walton-on-Thames) - Posted 1 week ago
Beautiful silver bangle
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(Walton-on-Thames) - Posted 1 week ago
Bought for a silver wedding anniversary for my husband. Looks exactly what i was hoping for
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(Walton-on-Thames) - Posted 1 week ago
I purchased a beautiful silver gift for a friends 70th Birthday … super quality & engraving. & speedy delivery Would not hesitate to purchase goods from you again. Many thanks
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(Walton-on-Thames) - Posted 1 week ago
Hersey & Son is rated 4.9 based on 7,713 reviews