Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,782 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,782 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Excellent service.Ordered cufflinks 1 day before wedding.Received next day delivery and perfect.Customer service provided pre order outstanding too.Would highly recommend.”

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(Walton-on-Thames) - Posted 3 hours ago

“Very pleased with purchase quick delivery too .”

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(Walton-on-Thames) - Posted 3 hours ago

“Fantastic service and love the necklace such good quality!”

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(Walton-on-Thames) - Posted 6 hours ago

“Very happy with personalised gift ourchase and speedy delivery”

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(Walton-on-Thames) - Posted 8 hours ago

“Very nice chain heavy for the orice, really impressed as it is a hift”

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(Walton-on-Thames) - Posted 11 hours ago

“Item came very quickly and is great quality”

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(Walton-on-Thames) - Posted 11 hours ago

“My son was very happy with the ring I purchased from Hersey. There was a slight issue with the order but this was dealt with quickly and fully to my satisfaction. Highly recommend.”

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(Walton-on-Thames) - Posted 1 day ago

“Straight forward online ordering service, good communication, great product.”

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(Walton-on-Thames) - Posted 3 days ago

“Having been on the waiting list for your heavy oval silver napkin rings since Christmas, delighted to receive your email that they were in stock again and amazed to receive our order for them the next day. First class product and amazing customer service.”

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(Walton-on-Thames) - Posted 3 days ago

“Excellent sterling silver cable chain with cross. Product description just as expected.”

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(Walton-on-Thames) - Posted 3 days ago

“Beautiful hearts anklet, lovely quality & brilliant service… it arrived the next day! It was a present for my daughter in law, she loves it and put it on straight away🩷”

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(Walton-on-Thames) - Posted 4 days ago

“High quality product, reasonable price, excellent customer service.”

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