Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,456 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“Wonderful service and an elegant pair of earrings for the price. Delighted with product.”

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(Walton-on-Thames) - Posted 8 hours ago

“Brilliant quick n my brother loved it for his 70th birthday, well done”

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(Walton-on-Thames) - Posted 1 day ago

“Amazing. Simply Amazing the silver quality was lovely and thick, the engraving was specially done on the inside of the christening bracelet for us at request and looked incredible with the accomodation of special characters interdots and love hearts. Very well packaged and presented and expedited next day which was incredibly helpful. Thank you all so much for your help!”

Hersey & Son 5 star review on 29th March 2026

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(Walton-on-Thames) - Posted 1 day ago

“Great service”

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(Walton-on-Thames) - Posted 1 day ago

“Great quality. Ordered the wrong chain but this was replaced for me for the right one I wanted with no hassle. Quick shipping and lovely item. Thank you!”

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(Walton-on-Thames) - Posted 1 day ago

“Quality product. Website was easy to use. Very speedy delivery.”

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(Walton-on-Thames) - Posted 2 days ago

“I am pleased to say that my order was done quickly and then added to at a later date.The young lady on the phone(Tracy) wasn verypoleasant and helped me with the extra order I added at a leter date. Nothing was to much trouble and promptly and posted with in 24 hrs. Well done to you all.”

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(Walton-on-Thames) - Posted 2 days ago

“I was very pleased with the St Christopher's pendant I recieved which is a gift for my boyfriend. I'm yet to give it to him but I hope he will like it! Before I made the order, I had emailed the customer service team to ask about what the engraving would look like on the item and they came back very promptly with a mock up which helped me decide the final piece. After that, the delivery was very speedy and it arrived well wrapped with a nice silver cloth to keep it shiny. I would definitely purchase from here again.”

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(Walton-on-Thames) - Posted 3 days ago

“It was very easy to view their catalogues and chose a gift. The delivery was prompt and efficient, within the time frame offered. I would recommend using this website and this company for a beautiful gift. Thank you”

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(Walton-on-Thames) - Posted 3 days ago

“Great quality, son was pleased with gift , perfect !”

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(Walton-on-Thames) - Posted 3 days ago

“We bought a gorgeous St Christopher Dog Tag style chain for our Son's 21st - it is really lovely. and a great present. There was a small issue with the engraving, which was rectified VERY quickly and efficiently - much appreciated x”

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(Walton-on-Thames) - Posted 3 days ago

“The necklace quality is really good and the packaging is great , Fast delivery.”

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