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Hersey & Son Reviews

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so easy to place an order - my parcel arrived the next day. My daughter delighted with her T bar silver necklace.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Beautiful cufflinks, exactly as described & delivered very promptly with no fuss or drama. Just right.”

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(Walton-on-Thames) - Posted 1 week ago

“Fantastic service and great quality silver - Successful Christmas gift”

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(Walton-on-Thames) - Posted 1 week ago

“Fantastic products and very fast delivery 👍”

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(Walton-on-Thames) - Posted 2 weeks ago

“Partner loved it”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Excellent service and partner loves the bracelet.”

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(Walton-on-Thames) - Posted 2 weeks ago

“Thanks, well received in a timely manner and as advertised.”

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(Walton-on-Thames) - Posted 2 weeks ago

“I ordered a wonderful leather and silver bracelet for my husband, it was engraved with his initials. He is a tall man so ordered the biggest size! It was perfect 👌He loves it! delivered very quick. Thank so very much.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Ordered around Christmas, with standard delivery, and it came within two days. Absolutely ideal, and the remark of a great business.”

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(Walton-on-Thames) - Posted 2 weeks ago

“I bought a personalised Christmas gift for my nephew. The whole process was fast, easy, and excellent value for money. He was very pleased with his gift.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Just like to say thank you for the beautifully made solid silver band I ordered for my wife, this isn’t the first order and definitely not the last , beautifully made and excellent quality many thanks again”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“So glad I found them through google. Lovely items on website. We ordered literally a couple of days before Xmas and the jewellery arrived on time. Daughter loves her presents. Helpful and informative company. Would recommend.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“First class customer care. My order was for a beautifully engraved bracelet.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Receive my hoop earrings in time for Christmas they are beautiful thank you”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Purchased bangle Excellent piece of jewellery Highly recomend”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Fantastic experience from start to finish. I would 100% recommend this company and would happily order again.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Amazing quality and beautifully crafted. Love the addition of silver polishing cloths. But wish that it came in a more luxurious packaging and now a plain brown box as the packing needs to match the quality of the products. Luxurious, elegant and timeless. I’d rather pay a little more and have the packaging reflect the quality and elegance of the product.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Beautiful necklace - daughter is thrilled to bits with it!”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Beautiful jewellery which family and friends I’ve gifted to love; not to mention the cheeky few bits I’ve bought for myself! 😉 and on top of all that they offer excellent customer service. If only other online companies were half as good as Hersey. They always answer the phone and you can speak to a real person not an automated chat bot and if you need something urgently they pull out all the stops to help. Can’t recommend them highly enough..”

Hersey & Son 5 star review on 26th December 2025

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Simply beautiful necklace, my partner was really happy to receive”

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(Walton-on-Thames) - Posted 2 weeks ago

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Hersey & Son is rated 4.9 based on 7,269 reviews