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Hersey & Son Reviews

4.9 Rating 7,607 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,607 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 12th June 2026

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quality and value love it”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Very pleased no problems ..........good service”

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(Walton-on-Thames) - Posted 1 week ago

“Fantastic quality and super quick delivery, even with engraving. Packaged beautifully making it a special gift for my son. Would highly recommend!”

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(Walton-on-Thames) - Posted 1 week ago

“Website was clear and easy to navigate. Ordering the item was simple.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“I was amazed at the speed of the arrival of my order. The engraved napkin ring was a quality product and beautifully engraved. I cannot recommend them highly enough!”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“I have purchased 2 necklaces and 1 key ring . ( st Christophers ) speedy delivery. The pendants were both beautifully crafted with a inscription on the back . Each different. The key ring also inscribed perfectly. Also included silver clean cloth, the brand ( silversmith, beautifully boxed . Made such good gifts to family . Top marks for from order to delivery. Thank you : Lynn”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Really pleased with chain and anklet. Would certainly recommend. Very quick service and very nicely packaged. Cleaning cloths were a nice surprise.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“I purchased a lovely ankle bracelet, it is so pretty and I had been looking for one for some time, so please I found this company. I have bought a christening gift and a pair of earrings for myself. I will certainly be back when looking for special gifts for people 🥰”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“I rang before I placed an order to check sizing and the support was really helpful. Bangle came the next day with the engraving which is quite faint. It looks quite small width wise so that’s the down size of buying online as you can’t see the product. However the service was amazing and it was good being able to speak to a person !”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Not given to my son yet, however he tried it on and absolutely loves it! Easy ordering process delivery was within stated time frame, and lady I emailed before ordering was lovely and helpful even though she quickly realised I was no good at math (enquired about weight of bracelet 🤣) sure she had a good giggle at my expense after though! Will definitely use again!”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Quick delivery. Great product. Recommend highly.”

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(Walton-on-Thames) - Posted 1 week ago

“I could not fault the quality of my bracelet.The engraving was perfect.The speed of delivery perfect approx 48 hrs from ordering.”

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(Walton-on-Thames) - Posted 2 weeks ago

“Hersey can always be relied upon to produce good quality products. They are always the first place I go, when I am looking for something silver. Engravings are always done well.”

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(Walton-on-Thames) - Posted 2 weeks ago

“I oredered some really lovely silver items- a beautiful silver dram cup, silver chopstick rest and a pair of silver and pearl earrings. They were so nicely presented that I didn't really want to disturb them! Very quick dispatch and delivery. I'm delighted with my shopping experience but especially pleased with the gorgeous silver. Many thanks to all the team”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“The whole process was quick and easy and I’m really pleased with the item. Xx”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Ordered a pair of earrings had a problem either one of them fastening .. called them no problem at all sent another one out with a postage label to send faulty one back .. was really impressed would definitely use again”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Fast shipment and delivery A1 service thankyou”

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(Walton-on-Thames) - Posted 2 weeks ago

“The item I was looking for was well described and had a number of photographs. The item arrived as described and was well packaged, which arrived undamaged. I was pleasantly surprised to find each link in the chain had been soldered at the joint making it more robust. This is the second item of jewellery I have from Hersey and Son and have not been dissappointed.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Seamless from ordering to delivery. I'll definitely order from you again!”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Great service and prompt postage. Would definitely recommend to others and will buy from again. Impressive quality of silver as well.”

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(Walton-on-Thames) - Posted 2 weeks ago

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Hersey & Son is rated 4.9 based on 7,607 reviews