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Hersey & Son Reviews

4.9 Rating 6,516 Reviews
98 %
of reviewers recommend Hersey & Son
Company Reviews Product Reviews
2,898
 Metrics
4.9
Based on 6,516 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Hersey & Son Reviews
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Michael Hope
Verified Buyer
“I ordered a stirling silver box to keep my daughter's ashes in to remember her. The box is beautiful and the initial engraved on the lid is perfect. Thank you”
Helpful Report
(Walton-on-Thames) - Posted 6 days ago
Pauline Salisbury
Verified Buyer
“Purchased a beautiful rattle teether for my granddaughters christening.”
Helpful Report
(Walton-on-Thames) - Posted 6 days ago
Anonymous
Verified Buyer
“I would recommend Hersey. Quality product and prompt delivery. Excellent service.”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Katherine Fox
Verified Buyer
“Have used on several occasions and always been happy with the product ordered, very helpful on last order as hadn’t been able to fulfill the order. Received a quick credit and reordered an alternate product and all delivered together, would recommend 😊”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
TREVOR BRILL
Verified Buyer
“Order processed exactly to specifications. Very pleased with the bracelet. Looks great and the engraving is spot on. Very very quickly delivered. From ordering to delivery 4 days. Very impressed and would definitely recommend. Cheers”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Anonymous
Verified Buyer
“This is a gift for my son who will be 40 in May. The quality is superb and will definitely buy more gifts.”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Rhona Robertson
Verified Buyer
“First order - bracelet was too small - ordered bigger size for a present ! Liked it that much - purchased one for myself !🧡👍👍”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Bridget O'Haire
Verified Buyer
“Very pleased with quality of my purchase & prompt delivery.”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
JAMES CRIGHTON
Verified Buyer
“More than expected!!! Fantastic Service and Excellent Quality…… please don’t have any Fears or issues ordering”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Vicki Shorthouse
Verified Buyer
“Purchased for my grandson’s 18th birthday haven’t given it to him yet but I’m sure he’ll love it , I am very pleased with it very well made”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Jane Cummings
Verified Buyer
“Delighted with the engraved key ring I ordered for my son. It arrived quickly and is beautifully packaged ready to hand over. Thank you”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Daljeet Gill
Verified Buyer
“Beautiful crafted silver bracelet”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Liza Elliott
Verified Buyer
“Very quick to send item looks great”
Hersey & Son 5 star review on 16th April 2025
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Susie Clark
Verified Buyer
“I ordered a baby christening cup for our granddaughter and I must say we are delighted with the product, beautifully engraved and very nicely presented in a gift box. Thank you to the team at Hersey who were very helpful is achieving this special little gift.”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Kathy Crockford
Verified Buyer
“Nice product spoilt by thoughtless packaging. I ordered a coaster and a silver pendant on a chain. The small box containing the chain was open in the despatch box and the tissue all over the place and the chain floating around loose inside the box. It should really have had an elastic band at least to keep it closed. Luckily the chain does not seem dsmaged. The coaster was beautifully wrapped in tissue and sleaed with company stickers, so I had to tear the tissue getting the stivckers off to look at the item. Not ideal Someone did not go to the movies on these issues. Best to have left the tissue in the gift bag along with the stickers so i could wrap it myself. As these items were gifts it was important to be able to check them out before handing themover.”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Anonymous
Verified Buyer
“I found Hersey & Son online and have been hugely pleased with the quality of the product as well as service. The price was competitive as well. Delighted with this gift.”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
SOHA IFTIKHAR
Verified Buyer
“I was initially hesitant because I hadn’t heard of the name. The chains are beautiful. Bought them for my teenage son and daughter and they really like them. Thank you”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Anonymous
Verified Buyer
“Thank you for making such a beautiful gift for a 30th birthday. The cuff bracelet is already treasured and holds a special memory. The engraving was perfect. Beautifully gift wrapped with the bag and care instructions. I cannot praise this company enough. I will be ordering more for special gifts in the near future.”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Steven Pitts
Verified Buyer
“Misses loved it thank you very quick delivery”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Karen Parkin
Verified Buyer
“Beautiful bracelet a good weight fits perfect. Looks very pretty. Really pleased with my purchase. Thank you for sending so promptly”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Hersey & Son is rated 4.9 based on 6,516 reviews
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