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Hersey & Son Reviews

4.9 Rating 7,102 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,102 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought several pieces and very pleased with each, still retain a family, personal touch and I highly recommend Hersey.”

Helpful Report

(Walton-on-Thames) - Posted 6 days ago

“I have used Hersey for a number of family gifts honestly I wouldn’t go anywhere else , everything I have purchased has been beautifully made and wrapped , I will be ordering again in may for our sons 30 th thankyou”

Helpful Report

(Walton-on-Thames) - Posted 6 days ago

“High quality item , well packaged & presented with good delivery time too . Very impressive”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Lovely crafted piece, beautifully designed and looks absolutely stunning. Thank you so much”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Another beautiful item for our Grandson. Quality product, beautifully packaged and with excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“This was my first time buy a piece of jewellry from Hersey & Son and I was very impressed. The packaging was lovely and the polishing cloth was a really nice touch.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Bought 2 pairs of earrings for our granddaughter, after lots of research. Not heard of Hersey before, but pleasantly surprised. Quick delivery, nicely packaged. Each pair came with its own box and a cleaning cloth, plus the quality of the earrings is very good. A nice size and great finish. An emotional pull for me, the gent at his workbench, reminds me of my own Dad, sadly no longer with us, but a time served watch, clock & jewellery repairer (16-80 years old), he had a workbench very similar in his workshop in our family home for many years.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Beautiful jewellery”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Quickly & easily ordered a silver necklace for a birthday gift for my son Packaged perfectly but unfortunately sent out wrong length necklace However error rectified & necklace easily returned with prepaid label Rapid response for replacement. Quality necklace, correct size received Thankyou”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Earrings are a Christmas present, they are perfect silver love knots. Very pleased and delivery was excellent.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Excellent company, good service, delivered all it's claims.”

Hersey & Son 5 star review on 13th November 2025

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Beautiful necklace. Excellent service delivered on time. thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Beautiful earrings thankyou”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“The men’s sliver fine wire cuff supplied by Hersey & son was of a superb quality and arrived in a very short time from my original on-line order.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Very happy with quality of the chain. No complaints whatsoever.”

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(Walton-on-Thames) - Posted 1 week ago

“Purchased two silver necklaces with engraved pendants, and they were dispatched incredibly quickly. The jewellery were beautifully engraved, and had a lovely polish. Came with care instructions and polishing cloth. Very pleased indeed.”

Hersey & Son 5 star review on 10th November 2025

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“I ordered a men’s St Christopher with personal engraving , it arrived so quickly and beautifully packaged, the quality is superb and far more than I expected . My recipient was very happy with it . I would not hesitate to order items again and would recommend their quality”

Hersey & Son 5 star review on 9th November 2025

Hersey & Son 5 star review on 9th November 2025

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Needed to order a replacement st Christopher for my grandson with the same inscription , they e mailed back the message so I could reorder , within 2 or 3 days I received my order , that's what I call excellent service WELL DONE HERSEY & SON”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“I was so pleased to receive my order of an engrave bangle the next day could not believe it. It’s a perfect gift my daughter for her birthday the ordering and everything online was very straightforward. Thank you very much.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Fantastic service, highly recommend with a lovely piece of jewellery delivered. Thanks”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

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Hersey & Son is rated 4.9 based on 7,102 reviews