Login

Start Free Trial Are you a business? Click Here

Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a beautiful silver cuff bracelet with an equally beautiful silver necklace for my granddaughter for her 21st. I had spent hours on the Internet looking, and finally chose Hersey Silversmiths. I am so glad I did. They are beautiful pieces , and my granddaughter loved them. I also had bought the gift bag which helped to make the gift special.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Beautiful workmanship and looked exactly as expected from the photos on the site, only even more shiny and gorgous! It arrived in perfect time, and very much to the timings advertised, and when I had a query it was dealt with quickly and efficiently. Very friendly service. Couldn't recommend more.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“My purchase lived up to the description and my expectations. I was very pleased with the quality of my necklace. Ordering was very straightforward and the delivery worked well.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Quick efficient and a beautiful silver bracelet will defo repeat the experience”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Lovely jewellery, good quality and presented in nice little boxes, a very satisfied customer.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“The silver St Christopher chain is a present for my daughter who is just about to move to Spain. I know that she likes silver jewellery so I am really hoping she will love the chain, but will not know for sure for a few weeks! Thank youfor your service.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I just wanted to let you know that my order has arrived of the St. Christopher keyring and I am just so grateful as it’s everything and more that I wanted it to be. The keyring is for our Grandson who is going on his first trip abroad with his school orchestra to Germany and I wanted something special to give him. It’s just brilliant: the product, the engraving and the packaging, I couldn’t be happier. Thank you so much.”

Hersey & Son 5 star review on 11th July 2025

Hersey & Son 5 star review on 11th July 2025

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I have now purchased two items from you a money clip and keyring which have turned up looking amazing they are of really good quality and packaged really well and well worth the money. I have now shared your details with family and friends as your products make for really good quality gifts. Thank You.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Great service thank u guys”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Prompt service , excellent communication . Product exactly as I expected. Thanks”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Exactly what I was hoping for. Gift for my grandsons 1st birthday. Thank you so much”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Nice open bracelet, bought close as I’m a big lad, it’s a great fit also feels and looks terrific. Thank you everyone at Hersey & son as Arnie said, I’ll be back.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I ordered a pair of cufflinks one day. They arrived the next day...complete with personalised engraving. They are absolutely beautiful. First rate service and product !”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Excellent speedy service.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Excellent service. An easy to use website and rapid delivery. The salt and pepper mills were beautifully packaged and made a splendid as a wedding gift. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“It put a smile on her face, It was only a little gift of a Heart Book mark, but reaction was priceless. Sometings small acts can mean so much, thanks again.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Very good service and price”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Always good service. I was a little disappointed this time with the engraving on the back of the silver key ring as it seemed very small. The actual key ring was nice though.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Arrived in amazingingly quick time. I had checked that the item would have a London 2025 hallmark, (A) but in fact it was 2024 (Z) which is not a big problem, so presumably they have a stock of these. The engraving is lovely, but, as is now nearly always the case, is done with a machine and so although it is perfect it lacks the detail and human touch of traditional engraving (although obviously it is much cheaper and quicker). If I could, I would have bought this item from an old-fashioned high street family jewellers - some things need to be seen and touched before buying. But we're now in the age of Internet shopping, so these shops have now almost all closed. Hersey & Son were very responsive to a couple of chat queries I sent. Overall, excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Absolutely delighted with my order. Delivery time was quick. Necklace and pendant are top quality. Pendant is perfect for the size for chain. Presented in a beautiful little gift box. Definitely will be recommending to friends & family. Over the moon with this purchase”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

«
1
2
...
18
19
20
21
22
»

Hersey & Son is rated 4.9 based on 7,107 reviews