Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,201 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,201 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 6th December 2025

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good,efficient service and pleasant to deal with cos I had made a slight error with my order that they were quick to rectify However having reordered head and tail sixpence cufflinks, the head is queen elizabeth and the tail is king George vi. My son, the recipient, may or may not notice. But if he does I maybe getting in touch with you.”

Helpful Report

(Walton-on-Thames) - Posted 2 days ago

“The necklace and pendant are lovely and the engraving is exactly what I ordered. Very fast delivery and a very good experience would recommend. The only downside was the cardboard box that holds the jewellery - doesn’t match the quality of what’s inside. I will buy a better box to gift.”

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(Walton-on-Thames) - Posted 2 weeks ago

“Purchased the STERLING SILVER TUBULAR VASE 15cm as a silver wedding anniversary gift for my wife, as that is not until February’26 I can’t say if she will like it, but I am very pleased with my purchase. The vase is stunning, and the engraving perfect, easy to order and arrived promptly, only negative is that for a £600 purchase, the cardboard presentation box is fairly disappointing.”

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(Walton-on-Thames) - Posted 2 weeks ago

“Quickly & easily ordered a silver necklace for a birthday gift for my son Packaged perfectly but unfortunately sent out wrong length necklace However error rectified & necklace easily returned with prepaid label Rapid response for replacement. Quality necklace, correct size received Thankyou”

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(Walton-on-Thames) - Posted 1 month ago

“Cuz in Canada loved loved love the chain bracelet, so thank.”

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(Walton-on-Thames) - Posted 2 months ago

“Glad to have found the web company. Have made several purchases and happy with them. This is a bit on the snug side but Ive managed to open it up slightly.”

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(Walton-on-Thames) - Posted 2 months ago

“The item we ordered was delivered incredibly quickly despite having engraving. We are very impressed with the efficient service. This is the third of these items we have ordered for christening presents so three of our grandsons have the same keepsake.”

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(Walton-on-Thames) - Posted 4 months ago

“Really high quality product. Ordered online with ease, swift delivery with numerous options.”

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(Walton-on-Thames) - Posted 4 months ago

“The silver St Christopher chain is a present for my daughter who is just about to move to Spain. I know that she likes silver jewellery so I am really hoping she will love the chain, but will not know for sure for a few weeks! Thank youfor your service.”

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(Walton-on-Thames) - Posted 5 months ago

“Always good service. I was a little disappointed this time with the engraving on the back of the silver key ring as it seemed very small. The actual key ring was nice though.”

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(Walton-on-Thames) - Posted 5 months ago

“Thrilled, thank you.”

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(Walton-on-Thames) - Posted 5 months ago

“I am delighted with the silver hammered bracelet with inscription that I ordered, the email confirmed my order and included the inscription for me to check all was correct. The order arrived within just a few days.”

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(Walton-on-Thames) - Posted 6 months ago

“Good service, I will recommend customers to purchase from you”

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(Walton-on-Thames) - Posted 6 months ago

“Lovely cuff bracelet quality product Slightly let down by Royal Mail next day delivery but the product was good”

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(Walton-on-Thames) - Posted 7 months ago

“I expected a slightly bigger chain but I love the style.”

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(Walton-on-Thames) - Posted 7 months ago

“I ordered a silver locket which was initialled. My order was dealt with promptly and delivered quickly. Very happy.”

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(Walton-on-Thames) - Posted 7 months ago

Hi Helen, Thank you for your wonderful review. We're thrilled to hear that you were happy with the prompt service and quick delivery of your silver locket. Best wishes, Hersey & Son

Posted 7 months ago

“Scoring a 4 as gift bag was accidentally missed off my order . The locket is a gift and looks beautiful, l m sure it will give lots of joy to the wearer !”

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(Walton-on-Thames) - Posted 7 months ago

“Beautiful silver heart shaped box Much smaller than expected a bit disappointed expecting something bigger for the money”

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(Walton-on-Thames) - Posted 8 months ago

“I ordered 2 engraved golf ball markers. Both very nice and promptly delivered..”

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(Walton-on-Thames) - Posted 8 months ago

“Good email contact. Product of gifts high end”

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(Walton-on-Thames) - Posted 9 months ago

Hersey & Son is rated 4.9 based on 7,201 reviews