Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 6,854 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 6,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item we ordered was delivered incredibly quickly despite having engraving. We are very impressed with the efficient service. This is the third of these items we have ordered for christening presents so three of our grandsons have the same keepsake.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Really high quality product. Ordered online with ease, swift delivery with numerous options.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“The silver St Christopher chain is a present for my daughter who is just about to move to Spain. I know that she likes silver jewellery so I am really hoping she will love the chain, but will not know for sure for a few weeks! Thank youfor your service.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Always good service. I was a little disappointed this time with the engraving on the back of the silver key ring as it seemed very small. The actual key ring was nice though.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Thrilled, thank you.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I am delighted with the silver hammered bracelet with inscription that I ordered, the email confirmed my order and included the inscription for me to check all was correct. The order arrived within just a few days.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Good service, I will recommend customers to purchase from you”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Lovely cuff bracelet quality product Slightly let down by Royal Mail next day delivery but the product was good”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“I expected a slightly bigger chain but I love the style.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“I ordered a silver locket which was initialled. My order was dealt with promptly and delivered quickly. Very happy.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

Hi Helen, Thank you for your wonderful review. We're thrilled to hear that you were happy with the prompt service and quick delivery of your silver locket. Best wishes, Hersey & Son

Posted 3 months ago

“Scoring a 4 as gift bag was accidentally missed off my order . The locket is a gift and looks beautiful, l m sure it will give lots of joy to the wearer !”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Beautiful silver heart shaped box Much smaller than expected a bit disappointed expecting something bigger for the money”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I ordered 2 engraved golf ball markers. Both very nice and promptly delivered..”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Good email contact. Product of gifts high end”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“we bought two items for our son for christmas, he is absolutley delighted with them thank you”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Unfortunately I ordered wrong size bracelet and it was too small so I emailed and was told what to do with returns, I payed for signed return which said it would be delivered by 1 pm next day but by 10-30am next morning my money was back in my account, amazing not usually that quick, no messing many thanks”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“The bracelet is stunning and exactly what my wife wanted. But I asked for and paid for a secret message to be inscribed. When my wife opened it on Christmas Day this was missing, she did not know it was supposed to be there so loved it, but I was very disappointed”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Not as Chunky as I thought quite small st Christopher but lovely engraving and pleased how you can order chain and size to your liking”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“It was a Prompt efficient delivery of a beautiful bracelet”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

“Very nice bracelet but the box it came in was cheap and what you ge from the pound shop”

Helpful Report

(Walton-on-Thames) - Posted 9 months ago

Hersey & Son is rated 4.9 based on 6,854 reviews