“The quality and service were very good but unfortunately I hate the product. My fault as I ordered it but too shiny and delicate for the recipients. Back to the drawing board im afraid to look for others that are more suitable.”
“Arrived swiftly and packaged well, I haven’t seen the actual bangle as it’s all wrapped nicely in tissue and as it’s a Xmas pressie I didn’t want to open it …. Maybe it would be good to send all the wrapping with the gift so it can be seen before giving at Xmas … but that’s just a minor detail”
“The purchasing of my order was very efficient however I was forced to call Hersey & Son beforehand as their website lacked certain crucial information such as the height of silver coasters and whether the width measurement was of the extremity or the internal diameter. It would help customers decide which product is best by providing a full description on the web site.”
“Arrived the day after ordered (free postage). Super!
As far as we're concerned, a really good product, heavy, chunky, exactly what I wanted. Can't say how time might affect the finish but very happy so far.”
“Didn’t receive confirmation of order. So had to contact customer services. Very nice and solved the issue straight away. The goods came through the door within 48 hours. Satisfied customer! Thank you.”
“I am happy with the chain and cross but a little disappointed with the names as I asked for a heart to be put between the names I think it got lost in the emails being sent between us
“I live abroad & ordered 2 goblets as a gift for a friend to be delivered in UK. Therefore I have not seen them, but my friend has sent a photo and they look lovely. The box they came in which happens to be in photo looks glorious. My friend is very happy.
I found Hersey & Son, very helpful when I rang with a query before ordering. I ordered online, I found the service efficient and quick.”