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Hersey & Son Reviews

4.9 Rating 7,980 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous bracelet and excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 2 days ago

“I have purchased silver ware and jewellery from Hersey & Son for some 40 years. They are excellent silver smiths. I cannot fault their quality or service.”

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(Walton-on-Thames) - Posted 2 days ago

“This is the second time I have bought engraved items for my family and I am so happy with them and they were very well received. The service was exceptional and I won’t hesitate to use you again, thank you so much ❤️”

Helpful Report

(Walton-on-Thames) - Posted 2 days ago

“I just discovered Hersey and Son a few months ago, but I've become an instant fan after my first order. In just a few months, I've purchased over 10 pieces for myself and for gifting. The pricing is reasonable, and the quality is remarkable. I'm a huge fan of the free personalization, as I believe it adds a little something special, especially considering that jewelry are potentially heirloom pieces.”

Helpful Report

(Walton-on-Thames) - Posted 2 days ago

“Very customer focused. Purchasing on line is very user friendly. Swift delivery and kept informed throughout. Beautiful items to choose from.”

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(Walton-on-Thames) - Posted 3 days ago

“Quality item received very quickly”

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(Walton-on-Thames) - Posted 4 days ago

“loved the ring”

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(Walton-on-Thames) - Posted 4 days ago

“I heard about Hersey from a relative who was very impressed with the cuff bracelet he bought a while back. The communication from the company was great as we needed assistance with which size to choose. The emailed query was answered very swiftly. We ordered a cuff bracelet which we are very pleased with. The bracelet feels weighty and looks fab. We ordered in the afternoon and it arrived the next day.”

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(Walton-on-Thames) - Posted 4 days ago

“Excellent as always”

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(Walton-on-Thames) - Posted 4 days ago

“Very lovely items Good quality Have purchased from Hersey for many years now”

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(Walton-on-Thames) - Posted 4 days ago

“Really lovely jewelry, I'll be back for more.”

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(Walton-on-Thames) - Posted 4 days ago

“Perfect service and product excellent”

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(Walton-on-Thames) - Posted 5 days ago

“Beautiful bracelet, would recommend”

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(Walton-on-Thames) - Posted 5 days ago

“I am so pleased with the recent gifts I ordered. The long bookmark is an amazing gift for my Mum’s birthday and Hersey were so accommodating when I wanted to add my own personalisation via a tracking of handwriting from my late Grandma. I have since ordered an ID bracelet as a Christmas gift for my son which has been personalised and this looks fabulous, I know he will be pleased to receive this.”

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(Walton-on-Thames) - Posted 6 days ago

“It was a lovely T bar necklace, good weight and it sat nicely. I did not keep it as I ordered the wrong length. It arrived quickly and my refund was issued on the day the returned item was received. I intend to order the shorter length”

Helpful Report

(Walton-on-Thames) - Posted 6 days ago

“I am very pleased with this company, excellent service, lovely quality necklace. I will order more jewellery in the future.”

Hersey & Son 5 star review on 5th November 2026

Helpful Report

(Walton-on-Thames) - Posted 6 days ago

“Recently purchased an engraved silver St. Christopher keyring for my granddaughter. Delighted with the appearance and quality of the item and it arrived within twenty-four hours of ordering. An excellent service, thank you,”

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(Walton-on-Thames) - Posted 1 week ago

“Excellent service , product and price.”

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(Walton-on-Thames) - Posted 1 week ago

“I recently bought a couple of bracelets and a necklace. I found the website easy to use and was kept informed about the progress of my order and it's delivery. When the items arrived, I was delighted with the quality and weight of the items. They were very well made. They are comfortable to wear. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Very happy with my purchase of an engraved bangle. Have worn it every day since it arrived. Posted promptly. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

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Hersey & Son is rated 4.9 based on 7,980 reviews