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Hersey & Son Reviews

4.9 Rating 6,854 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 6,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website for an old Grandma to use. The silver napkin ring purchased for our grandson's Christening is beautiful. The delivery was fast and efficient. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 14 hours ago

“Very professional and great customer service - very easy to buy from - no hassle”

Helpful Report

(Walton-on-Thames) - Posted 2 days ago

“So easy to order, standard delivery was very fast. Really lovely keyring loved the engraving of initials. A stylish keepsake for an 18th Birthday. Thank you.”

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(Walton-on-Thames) - Posted 3 days ago

“Excellent service & communication. Beautifully packaged & excellent delivery time. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 4 days ago

“Beautiful quality, brilliant quick service. Highly recommend.”

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(Walton-on-Thames) - Posted 4 days ago

“It is a beautiful cuff and delivery was really quick. The size guide was really useful and you need to trust it because when it arrived it looked way too small but it actually isn’t, it’s perfect. Packaging and presentation is lovely too”

Helpful Report

(Walton-on-Thames) - Posted 4 days ago

“1st time using Hersey and Son, ordered a silver bangle for my sons 21st birthday. It is beautiful,fantastic quality, really quick service. Wasnt sure how to pick the right size, quick phone call spoke to a lovely lady and got it sorted. Got to wait a couple of weks for his birthday yet but I know he will love it.”

Helpful Report

(Walton-on-Thames) - Posted 4 days ago

“Bought earrings for my wife’s birthday, they were delivered quickly had no problems and my wife is delighted with them”

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(Walton-on-Thames) - Posted 4 days ago

“I rarely (actually never) write reviews, as I just don't dedicate the time. However, I felt compelled to write one for your company, as I couldn't be happier with the quality of service and products supplied. I initially ordered a cross and chain with some personal engraving on it, after I upsettingly lost my previous one. Sadly, when it arrived (which was within a couple of days) the cross was much bigger than I anticipated (completely my own fault), and assumed I wouldn't be able to return it due to the personalised engraving. However, when I checked your returns policy, I was pleasantly surpised to learn I could in facrt return and receive a full refund (with the exception of the engraving cost, which I completely understand). I'm now in receipt of replacement cross and chain, which I order from yourselves and I'm so pleased with it. Thank you so much for your excellent service, as it's much appreciated.”

Helpful Report

(Walton-on-Thames) - Posted 4 days ago

“It was given as a gift, absolutely love it, your jewellery is lovely a big fan! x”

Helpful Report

(Walton-on-Thames) - Posted 4 days ago

“I ordered a silver tooth fairy box on line and received it 48 hours later in the post. The article itself is beautifully made and as described. Lovely thoughtful packaging. Makes an excellent gift.”

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(Walton-on-Thames) - Posted 5 days ago

“Beautiful Christening bangle, professionally engraved and arrived quickly in a nice pouch and box. Great company to deal with.”

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(Walton-on-Thames) - Posted 5 days ago

“Silver Star is beautiful which I purchased for my sister and I k ow she will love it 💖 I know it is small however it feels a strong necklace and not flimsy 💝 Delivery very quickly and packaged well, plus a cloth to keep the star shining . Thank you so much I love it and I would have no hesitation telling other people in purchasing.”

Helpful Report

(Walton-on-Thames) - Posted 5 days ago

“Excellent quality, speedy delivery. Over the moon with my necklace. It was my second purchase and definitely not the last one.”

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(Walton-on-Thames) - Posted 5 days ago

“Stylish small dish - good value for money - AND I could actually speak to someone about it! She also v kindly gave me a discount of 10% as it was my first order - which I missed doing on the online purchase. The parcel arrived v promptly.”

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(Walton-on-Thames) - Posted 6 days ago

“Fabulous silver earrings”

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(Walton-on-Thames) - Posted 6 days ago

“The bracelet is absolutely beautiful, and just as chunky as I’d hoped. It was well packaged and was delivered quickly.”

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(Walton-on-Thames) - Posted 6 days ago

“Super qualité vraiment merci”

Hersey & Son 5 star review on 19th August 2025

Helpful Report

(Walton-on-Thames) - Posted 6 days ago

“I ordered an engraved napkin ring for my grandson’s Christening. It came very quickly, was beautifully packaged and is exactly what I wanted. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“The two engraved bookmarks are absolutely wonderful. We couldn’t be happier. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

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Hersey & Son is rated 4.9 based on 6,854 reviews