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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent little sweetener holder/dispenser. Well made and well finished. Good communication and fast delivery. This is a gift for my wife who lost her previous one. It'll be an extra 47th anniversary gift in November which I'm sure she'll love.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“For someone who doesn't do reviews I felt compelled to do this one. I was extremely pleased with my purchase and they went above and beyond my expectations when I incorrectly ordered the wrong engraving. I will certainly be recommending them and using them again without hesitation.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Very clear website and order process. Item was despatched in a timely manner. The chian and medallion were well presented and it is ideal as the gift we planned. Minor niggle I expected the medallion to be be 'chunkier' based on the language in the description. Not a big deal but not quite as expected although lovely nonetheless.”

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(Walton-on-Thames) - Posted 3 months ago

“The delivery was fast as was my refund of the cost the medals when I had to return. The St Christopher medal were far too small in my opinion for a man but the description did show the size, but the engraving was lovely, so my mistake . Whilst the medals and chains are reasonablly priced, it was an expensive mistake. I won't be buying any jewellery online again- too risky, and i found exactly what I wanted in a local jewellers.”

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(Walton-on-Thames) - Posted 3 months ago

“For my husbands 50th birthday I bought from Herseys a solid silver Torque bracelet ,it was absolutely fantastic he wears it all the time, so for our Ruby wedding 9 years later I went back to Herseys and bought us both matching solid silver 12mm cuff bracelets and had them both engraved, we wear them everyday! The workmanship is second to none, the order process was very easy and they were delivered super quick, the sizing was spot on as well I was extra small with 6" wrist and sizing was great ,my husband was S/M on a 7.2" wrist, these bracelets are so lovely a keepsake for us forever,I always use Herseys for silver wear as it's always solid silver as a lot of places are hollow, so I would highly recommend Herseys,Thank you!”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent service!.”

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(Walton-on-Thames) - Posted 3 months ago

“I’m so happy with it”

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(Walton-on-Thames) - Posted 3 months ago

“Very pleased with all my purchases, great quality & quick delivery 🤗x”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Really high quality product. Ordered online with ease, swift delivery with numerous options.”

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(Walton-on-Thames) - Posted 3 months ago

“Extremely happy with a small silver Cross on a curb chain for my nephews 18th. He loves it. Delivery was within the stated time frame.”

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(Walton-on-Thames) - Posted 3 months ago

“What lovely people to deal with! All my contacts with the sales support team (Eraina, Julia) were so positive , invariably friendly, professional and prompt - Thank You! Gorgeous products beautifully packaged and presented. I recommend Hersey & Sons to All without reservation.”

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(Walton-on-Thames) - Posted 3 months ago

“excellent quality for a very reasonable price.”

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(Walton-on-Thames) - Posted 3 months ago

“Lovely six pence pendent - would definitely recommend”

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(Walton-on-Thames) - Posted 3 months ago

“I have made several purchases of silver items for myself, birthday and christening gifts and each time have been so pleased with the quality and packaging”

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(Walton-on-Thames) - Posted 3 months ago

“Nice stuff, fast delivery”

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(Walton-on-Thames) - Posted 3 months ago

“Ordered a simple silver plated wine coaster as a wedding present with engraving. It was top quality, beautifully engraved and packaged plus swift delivery - I will certainly be ordering again - thank you Hersey & Son!”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Highly recommended. Quality of the T bar necklace and square hoop earrings is great. Present for my sister and she is very happy! Thank you”

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(Walton-on-Thames) - Posted 3 months ago

“I purchased a letter M and chain for my great niece's 16th birthday. It arrived as advised, it is lovely and I am sure my great niece will live it.”

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(Walton-on-Thames) - Posted 3 months ago

“Yet again I am very happy with the quality of the lockets that I bought - easy to order, prompt delivery and perfect. Thank you Hersey's.”

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(Walton-on-Thames) - Posted 3 months ago

“The products are high quality and it wonderful to have the engraving too. The decanters make a special present.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews