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Hersey & Son Reviews

4.9 Rating 7,744 Reviews
98 %
of reviewers recommend Hersey & Son
Company Reviews Product Reviews
3,577
 Metrics
4.9
Based on 7,744 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 3rd August 2026
Anonymous
Hersey & Son 5 star review on 3rd August 2026
Anonymous
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
137
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Neil Grainger
Verified Buyer
“I've made lots of purchases from Hersey over the years and in every case I've been delighted with the service and the quality of their products.”
Helpful Report
(Walton-on-Thames) - Posted 5 months ago
Ian Balcon
Verified Buyer
“Excellent service from start to finish 10/10”
Helpful Report
(Walton-on-Thames) - Posted 5 months ago
Cheralyn Broom
Verified Buyer
“Bought a silver bangle for our daughter in laws special birthday. She loved the bangle it was beautiful. The gift bag was very smart and made the gift perfect.”
Helpful Report
(Walton-on-Thames) - Posted 5 months ago
JONATHAN JONES
Verified Buyer
“Chunky Saint Christopher chain really good quality for the price.”
Helpful Report
(Walton-on-Thames) - Posted 5 months ago
Kim Murphy
Verified Buyer
“My bracelet arrived very quickly but I was disappointed as the clasps was broken, but Hersey were so helpful i returned the bracelet and got a refund with out any trouble. I am now going to reorder from them for a replacement. Can ask for better customer service.”
Helpful Report
(Walton-on-Thames) - Posted 5 months ago
Roberta Abbott
Verified Buyer
“So pleased with my purchase - beautifully and carefully presented. Highly recommended Company - a pleasure to deal with. Thank you šŸ˜Š”
Helpful Report
(Walton-on-Thames) - Posted 5 months ago
Jennifer Jones
Verified Buyer
“Lovely cuff links. Very quick order and delivery. Lovely packaging”
Helpful Report
(Walton-on-Thames) - Posted 5 months ago
Anonymous
Verified Buyer
“My dealings with Hersey were efficient, straightforward and timely. I certainly felt they were a responsible company.”
Helpful Report
(Walton-on-Thames) - Posted 5 months ago
Michelle Coward
Verified Buyer
“I have ordered before and bought some special gifts- the service is very good and the items are just lovely. Iā€™m always happy with my purchases, I had cufflinks this time with initials engraved on them - they are stunning !”
Helpful Report
(Walton-on-Thames) - Posted 5 months ago
David Yates
Verified Buyer
“Commendably prompt service: I placed my order on a Friday. It was engraved and despatched that day and delivered the following Tuesday.”
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Helen Philpott
Verified Buyer
“The item arrived quickly. The piece of jewellery was fantastic quality. Would use this company again.”
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Susan Smith
Verified Buyer
“Excellent service with extremely fast delivery. First class.”
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Karen Armstrong
Verified Buyer
“The silver heart key-ring I brought is lovely. It has a good weight and looks classy. The engraving is perfect. Iā€™m so pleased with it. The delivery time from order was also very quick. Would highly recommend Hersey and would definitely buy from them again.”
Hersey & Son 5 star review on 31st January 2026
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Viet Trung Nguyen
Verified Buyer
“Honestly no complaints here; ordered from Germany and received the package about 1 week later with no complications (some delay but nothing dramatic). Yes, 20ā‚¬ shipping + taxes are quite a lot but 60ā‚¬ for well-made silver necklace are still very reasonable for me. If”
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Steve Wilkin
Verified Buyer
“Good service from start to finish, will carry on buying from Hersey, give it a try you won't be disappointed šŸ˜‰.”
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Pete March
Verified Buyer
“The cuff is delightful, just what I wanted, minimalist, very well crafted and packaged. Ordering was simple and delivery was prompt.”
Hersey & Son 5 star review on 30th January 2026
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Anne Rumble
Verified Buyer
“Found a chunky bracelet. Measured my wrist. Needed 7 and a half. This was out of stock. Emailed and they immediately let me know when the size was back in stock. Ordered and it arrived within two days. Unfortunately it was too big so I returned it and got a smaller size. Again all very quick and easy. The bracelet is heavy and chunky - love it.”
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Mrs Denise Fielding Taylor
Verified Buyer
“My grandson was delighted with the dog tag, which he had for his 11th birthday. It was good quality and a decent weight. Now my granddaughter wants one. Thank you”
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Ewan Mackenzie
Verified Buyer
“Great service, excellent product.”
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Anne Davies
Verified Buyer
“Prompt delivery”
Helpful Report
(Walton-on-Thames) - Posted 6 months ago
Hersey & Son is rated 4.9 based on 7,744 reviews
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