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Hersey & Son Reviews

4.9 Rating 7,613 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,613 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 12th June 2026

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered this as a 18 birthday present. It looks lovely and very good leather bracelet. I hope the birthday boy likes it?”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“In a word "Brilliant". Service and quality perfect. Our purchase was a gift and we were very happy. This is our first experience with Hersey but we couldn't be happier with the outcome. The personalised book mark we purchased was exactly as described, perfectly executed and beautifully packaged. Well done.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Excellent service. Good range of choice of silver jewellery from which to choose. The ordering process was simple to follow and delighted that the jewellery was dispatched and delivered quickly. Packaging very good Thank you”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Second silver item purchased from Hersey. Good quality. My torque bracelet looks great. Wife loves her earrings.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Beautiful hammered silver cuff and great customer service”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Exchanged a pendant which my son was not keen on & was extremely pleased to receive the replacement the very next day. My son is very happy with the replacement.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“My husband loves it excellent quality thank you”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I was looking for two gifts .. I bought two bangles . Great quality and looked fabulous. The wrapping was a surprise bonus. Thanks so much”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Excellent, parents of the newborn were very pleased.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Such lovely products and so easy to order. I have made a number of purchases over the years and I have never been disappointed. The packaging is lovely and delivery is very quick. I highly recommend this family business who are carrying on traditional craftsmanship.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“First time customer - pleased with both the service and product.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Really pleased with the items purchased & would highly recommend”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Beautiful object. Dispatched with care. Ordering very easy. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Excellent service throughout and a great product.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Great bracelet at a great price - delivered quickly too.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“I received a bracelet for Christmas, it’s beautifully made and has been much admired. The quality is superb.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“My third purchase with you, lovely quality and great service. I would of liked the option of a 16" silver chain with my resent purchase but couldn't see one on the site. I will certainly return, many thanks.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Received a beautifully crafted t/bar bracelet as a gift and then decided to order a necklace and cross as a gift for someone else. Both are great quality. They had a good weight and feel solid. Come with a handy polishing cloth too! Delivery was quick and items were well packaged.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Quality was excellent, delivery time was really fast. Very impressed with order.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

“Great company, super fast delivery and beautiful goods.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

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Hersey & Son is rated 4.9 based on 7,613 reviews