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Hersey & Son Reviews

4.9 Rating 7,741 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,741 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant company ordered the wrong size bangle sent it back they sorted it all out with no fuss really helpful people kind regards Colin Thomas”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Delighted with silver bracelets for christening. Quality is very good and loved the engravings. Bought several for family babies born recently and looking forward to passing them on.”

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(Walton-on-Thames) - Posted 3 months ago

“I have purchased many items from Hersey and Son and they never disappoint. Excellent items and excellent customer service. Wouldn't hesitate to use them again.”

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(Walton-on-Thames) - Posted 3 months ago

“Beautiful necklace - delivered quickly, well packaged with helpful tips on care.”

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(Walton-on-Thames) - Posted 3 months ago

“I've bought several items from Hersey & I love the quality of their items. They are my first choice for anything silver.”

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(Walton-on-Thames) - Posted 3 months ago

“A super company supplying beautiful products!”

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(Walton-on-Thames) - Posted 3 months ago

“Loved the quality of the products and the speedy delivery. I love to support London based retailers. I have been wearing the t-bar chain ever since. Beautiful.”

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(Walton-on-Thames) - Posted 3 months ago

“Beautiful, hallmarked silver cross. Just what I was looking for.”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent! How absolutely fabulous in this day and age to get great service, and quality products and a price you can afford, especially for a special occassion - well done Hersey & Son. I ordered the gorgeous childs heart bracelet with an engraving for my grand-daughter's 1st Birthday. I was unsure about the engraving, so called and spoke to your staff (twice!). The lady was very understanding, and made me feel it wasn't a problem - thank you. I made my decision, ordered the engraved bracelet, which arrived the following day - wow! I'll be shopping again. I've already recommended you to friends and family.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“It was a brillinat servicee. I ordered one day and two days later I recieved my packaae in tact. Great.”

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(Walton-on-Thames) - Posted 3 months ago

“Ordered for the 1st time , i am very happy with my purchase and goid quality”

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(Walton-on-Thames) - Posted 3 months ago

“The photograph of the necklace I ordered appeared to display additional link holes, which I had presumed would enable me to extend the chain. Aside from this, my experience was excellent. I needed to order a longer chain, and the exchange process was straightforward. After a brief phone call to clarify the exchange and extra cost, I received the chain on the very next day. I would certainly consider purchasing from them again.”

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(Walton-on-Thames) - Posted 3 months ago

“I’m so pleased with my purchase. It looks great. Fantastic service and delivery.”

Hersey & Son 5 star review on 5th April 2026

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(Walton-on-Thames) - Posted 3 months ago

“The item I bought arrived very quickly and I’m very happy with its quality. Thanks the excellent service!”

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(Walton-on-Thames) - Posted 3 months ago

“My husband was over the moon with his cuff for his 49th birthday! Fast delivery and beautiful craftsmanship! Thank you!”

Hersey & Son 5 star review on 5th April 2026

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(Walton-on-Thames) - Posted 3 months ago

“Great service & very quick delivery, definitely recommend!”

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(Walton-on-Thames) - Posted 3 months ago

“Delighted by the quick and accurate fulfilment of my order. A nice chunky pair of silver cufflinks as a birthday present.”

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(Walton-on-Thames) - Posted 4 months ago

“I ordered a torque type cuff for my wife. It came very quickly. Unfortunately I had got the size wrong. The returns policy is very clear and I received an acknowledgement of my reurn the next day with a refund approved. The whole sevice was excellent and only due to my mistake was there a problem. I'm now looking at an alternative, with my wife, at the site and will purchase again soon.”

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(Walton-on-Thames) - Posted 4 months ago

“Bought two silver pieces from Hersey so far — these guys are solid, would definitely recommend 👍🏻”

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(Walton-on-Thames) - Posted 4 months ago

“Wonderful service and an elegant pair of earrings for the price. Delighted with product.”

Helpful Report

(Walton-on-Thames) - Posted 4 months ago

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Hersey & Son is rated 4.9 based on 7,741 reviews