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Hersey & Son Reviews

4.9 Rating 7,607 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,607 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 12th June 2026

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent! How absolutely fabulous in this day and age to get great service, and quality products and a price you can afford, especially for a special occassion - well done Hersey & Son. I ordered the gorgeous childs heart bracelet with an engraving for my grand-daughter's 1st Birthday. I was unsure about the engraving, so called and spoke to your staff (twice!). The lady was very understanding, and made me feel it wasn't a problem - thank you. I made my decision, ordered the engraved bracelet, which arrived the following day - wow! I'll be shopping again. I've already recommended you to friends and family.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“It was a brillinat servicee. I ordered one day and two days later I recieved my packaae in tact. Great.”

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(Walton-on-Thames) - Posted 2 months ago

“Ordered for the 1st time , i am very happy with my purchase and goid quality”

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(Walton-on-Thames) - Posted 2 months ago

“The photograph of the necklace I ordered appeared to display additional link holes, which I had presumed would enable me to extend the chain. Aside from this, my experience was excellent. I needed to order a longer chain, and the exchange process was straightforward. After a brief phone call to clarify the exchange and extra cost, I received the chain on the very next day. I would certainly consider purchasing from them again.”

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(Walton-on-Thames) - Posted 2 months ago

“I’m so pleased with my purchase. It looks great. Fantastic service and delivery.”

Hersey & Son 5 star review on 5th April 2026

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“The item I bought arrived very quickly and I’m very happy with its quality. Thanks the excellent service!”

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(Walton-on-Thames) - Posted 2 months ago

“My husband was over the moon with his cuff for his 49th birthday! Fast delivery and beautiful craftsmanship! Thank you!”

Hersey & Son 5 star review on 5th April 2026

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Great service & very quick delivery, definitely recommend!”

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(Walton-on-Thames) - Posted 2 months ago

“Delighted by the quick and accurate fulfilment of my order. A nice chunky pair of silver cufflinks as a birthday present.”

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(Walton-on-Thames) - Posted 2 months ago

“I ordered a torque type cuff for my wife. It came very quickly. Unfortunately I had got the size wrong. The returns policy is very clear and I received an acknowledgement of my reurn the next day with a refund approved. The whole sevice was excellent and only due to my mistake was there a problem. I'm now looking at an alternative, with my wife, at the site and will purchase again soon.”

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(Walton-on-Thames) - Posted 2 months ago

“Bought two silver pieces from Hersey so far — these guys are solid, would definitely recommend 👍🏻”

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(Walton-on-Thames) - Posted 2 months ago

“Wonderful service and an elegant pair of earrings for the price. Delighted with product.”

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(Walton-on-Thames) - Posted 2 months ago

“Brilliant quick n my brother loved it for his 70th birthday, well done”

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(Walton-on-Thames) - Posted 2 months ago

“Amazing. Simply Amazing the silver quality was lovely and thick, the engraving was specially done on the inside of the christening bracelet for us at request and looked incredible with the accomodation of special characters interdots and love hearts. Very well packaged and presented and expedited next day which was incredibly helpful. Thank you all so much for your help!”

Hersey & Son 5 star review on 29th March 2026

Hersey & Son 5 star review on 29th March 2026

Hersey & Son 5 star review on 29th March 2026

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(Walton-on-Thames) - Posted 2 months ago

“Great service”

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(Walton-on-Thames) - Posted 2 months ago

“Great quality. Ordered the wrong chain but this was replaced for me for the right one I wanted with no hassle. Quick shipping and lovely item. Thank you!”

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(Walton-on-Thames) - Posted 2 months ago

“Quality product. Website was easy to use. Very speedy delivery.”

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(Walton-on-Thames) - Posted 2 months ago

“I am pleased to say that my order was done quickly and then added to at a later date.The young lady on the phone(Tracy) wasn verypoleasant and helped me with the extra order I added at a leter date. Nothing was to much trouble and promptly and posted with in 24 hrs. Well done to you all.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I was very pleased with the St Christopher's pendant I recieved which is a gift for my boyfriend. I'm yet to give it to him but I hope he will like it! Before I made the order, I had emailed the customer service team to ask about what the engraving would look like on the item and they came back very promptly with a mock up which helped me decide the final piece. After that, the delivery was very speedy and it arrived well wrapped with a nice silver cloth to keep it shiny. I would definitely purchase from here again.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“It was very easy to view their catalogues and chose a gift. The delivery was prompt and efficient, within the time frame offered. I would recommend using this website and this company for a beautiful gift. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

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Hersey & Son is rated 4.9 based on 7,607 reviews