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Hersey & Son Reviews

4.9 Rating 7,263 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st December 2025

Daniel Prosperi

Hersey & Son 5 star review on 29th December 2025

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so pleased with the little rose earrings, they are so very pretty. Bought as a christmas present for my daughter but I know she will love them. Thank you so much Lorraine”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I’ve never bought from you before but I was very impressed with not only the ease of use on your website but also the wick and speedy service you gave. I would recommend you and will definitely be purchasing from yourself again”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Great service. Quality item. Great communication and delivery”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I recently bought a sterling silver curb chain from Hersey & Son and have had a really great experience. The item arrived well packaged with a lovely gift bag which gave a luxury feel. Unfortunately the chain I ordered was not to my desired length due to own personal preference but I contacted customer service and they quickly and efficiently responded and processed an exchange for me. The item was posted and arrived to me the following day. Thank you very much, I am pleased I chose your company to purchase this item.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Beautiful jewellery, great quality and value for money. Also very quick service.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Purchased the STERLING SILVER TUBULAR VASE 15cm as a silver wedding anniversary gift for my wife, as that is not until February’26 I can’t say if she will like it, but I am very pleased with my purchase. The vase is stunning, and the engraving perfect, easy to order and arrived promptly, only negative is that for a £600 purchase, the cardboard presentation box is fairly disappointing.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“The earings were beautiful and from ordering to delivery was simple and a good experience”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“From ordering to delivery, truly excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“A beautiful engraved silver bookmark arrived promptly”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent bracelet brought as a present for my Wife & she loves! Will definitely buy from Hersey again.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Very easy to place a order frist time ordering thought the order would take some time as it was an engraving and it was ordered and at the door in 2 days 😀”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I bought a beautiful St Christopher for a leaving gift for a friend at work. It was delivered extremely quickly which I'm extremely thankful for especially after another company had let me down and didn't think to alert me that their delivery was going to be late. I didn't even have to wrap the gift as the box, bag and wrapping it came in was so beautiful. Thank you so much.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Ordered a silver heart locked for my great niece who recently lost her mummy , I had it engraved it arrived promptly and my great niece was extremely pleased with it. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Very good service, the beautiful silver engraved St Christopher key ring arrived on time and is very good quality therefore I cannot fault Hersey’s.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Easy to use website. Straightforward ordering and paying. The candlestick arrived incredibly quickly and was well packaged. It is absolutely gorgeous - just what I had hoped for. I would definitely use Hersey again.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“absolutely perfect.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Items are excellent quality and well presented. Delivery was quick and arrived on time”

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(Walton-on-Thames) - Posted 1 month ago

“Very good product and service bought this necklace for my grandsons baptism, great quality, highly recommend this company”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Great customer experience and great product. The bracelet size guide was spot on!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Fantastic service! Excellent quality products and a wonderful customer service team, very happy with my Christmas gift purchase”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,263 reviews