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Hersey & Son Reviews

4.9 Rating 7,743 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 3rd August 2026

Hersey & Son 5 star review on 3rd August 2026

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is another piece that I have bought here. The oval cufflinks are well made, just as I would expect from Hersey. I bought 4 sets last year when I got married. The personalised engraving make them even more special. The baby’s birth date changed and Eraina was exceptionally helpful. I would highly recommend Hersey. The standard of their workmanship is second to none as is the professionalism of the staff. I will return to this online shop again and again.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Lovely necklace for a gift & fast delivery. Thank you”

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(Walton-on-Thames) - Posted 2 months ago

“Arrived on time and exactly as described”

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(Walton-on-Thames) - Posted 2 months ago

“First-time buyer of Hersey & Son products (anniversary personalised silver key rings) and I was very impressed with the professional and efficient service I received. The items were also wrapped very well in quality packaging and gift box. Highly recommend!”

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(Walton-on-Thames) - Posted 2 months ago

“Excellent workmanship and outstanding customer service!”

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(Walton-on-Thames) - Posted 2 months ago

“I am very impressed by both the customer service and the silver chain i purchased. Ordering from the website was easy and my item was delivered without delay. The chain was for my sons 16th birthday and the description on the website was identical to the chain I received. My son was thrilled! It arrived beautifully presented in a lovely box, with a silver cleaning cloth and is of excellent quality. I definitely recommend purchasing from Hersey and Son and will be a repeat customer in the future.”

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(Walton-on-Thames) - Posted 2 months ago

“Great service at short notice and pleased with the money clip - feels substantial and great quality”

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(Walton-on-Thames) - Posted 2 months ago

“As ever, love your silver jewellery: plenty of silver , so robust and nice to wear. Especially like the argentium white silver.”

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(Walton-on-Thames) - Posted 2 months ago

“Item was engraved and delivered in under 24hrs! I did not see it as it was a gift but the recipient said it was beautiful”

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(Walton-on-Thames) - Posted 2 months ago

“Really pleased with the quality of my gold chain . The company communication was excellent and the dispatch timely and expedient Would highly recommend”

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(Walton-on-Thames) - Posted 2 months ago

“Hersey & Son are wonderful silversmiths. They are also highly organised with good communication and quick delivery of items. I am very pleased with the jewellery I have invested in.”

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(Walton-on-Thames) - Posted 2 months ago

“I ordered 2 silver key fobs from Hersey and Son. They were delivered quickly, the engraving was good and the gift boxes were very presentable. I was very pleased”

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(Walton-on-Thames) - Posted 2 months ago

“Bought the 3mm sterling silver curb chain for our son's 18th and it was perfect, just right length and our son loved it! Highly recommend, the 10% off our order was a bonus too!”

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(Walton-on-Thames) - Posted 2 months ago

“Very good quality for a very good price! Would recommend!”

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(Walton-on-Thames) - Posted 2 months ago

“Delighted with my purchase. The order came quickly without any problems and the packaging was perfect for my gift. I would have no hesitation in recommending Hersey & Son.”

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(Walton-on-Thames) - Posted 2 months ago

“Arrived next day after ordering. Beautifully crafted and packaged. Will definitely be ordering again.”

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(Walton-on-Thames) - Posted 2 months ago

“Very impressed by the quality of the necklace and it arrived well packaged with a complimentary silver cloth. Will definitely be buying from Hersey & Son again.”

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(Walton-on-Thames) - Posted 2 months ago

“I ordered a sterling silver T-bar necklace 20" curb chain and love it. The size, weight and quality are just right. Also came nicely packaged and arrived ahead of time, great service.”

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(Walton-on-Thames) - Posted 2 months ago

“wonderful jewellery!!”

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(Walton-on-Thames) - Posted 2 months ago

“My guys are going to LOVE their gifts. Thank you sooooooooo much, you're amazing! ❤️❤️”

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(Walton-on-Thames) - Posted 2 months ago

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Hersey & Son is rated 4.9 based on 7,743 reviews