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Hersey & Son Reviews

4.9 Rating 7,966 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 5th November 2026

Cheryl Mortell Mortell

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful earrings, excellent online service”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Hi there, yes very pleased with product and would recommend to others. Kind regards Maureen.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Exceptional quality items and prompt delivery beautifully packaged”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I was a little hesitant about ordering a special piece of jewellery with engraving online. However, I placed the order on a Wednesday evening and it was delivered by Friday lunchtime Less than 48 hours later. The bangle was a good weight and beautifully presented. I would highly recommend Hersey and Son and would order from then again.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I ordered a dog tag with my son's BMX race number...he loves it! It was a bit last minute as I was struggling for ideas but the order process was simple and it came very quickly which was a relief! It was well presented and looks great.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent service: Excellent products.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Lovely shop with great choice.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent service, they communication was good and delivery was earlier than I expected. Very happy.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Packaged with care. Sent quickly. Beautiful quality. X”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Beautiful bangle, engraved and delivered within 48 hours.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“An excellent service. It is great to know that you still find independent traders like your company around. I a delighted with the recent purchase. I strongly support independent traders such as yours”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Very happy with my necklaces, I was looking for an independent silver jeweller and so pleased to have found this company. The interns are superb quality and shipping was fast. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Bought a tiny St Christopher, officially for children but lovely added to another adult pendant, too. Lovely to look at, well made, speedy delivery. Perfect!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

Thank you for your kind words about the tiny St Christopher. We’re glad you found it lovely, well made, and the delivery speedy. Perfect to hear.

Posted 1 month ago

“Super fast delivery. Love the jewelery. Very pleased!!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Incredibly happy with my purchase and the service I received. The necklace is of top quality and it was sent quickly with lovely packaging and a cleaning cloth. Will definitely be shopping here again. 5 star, thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

Thank you for your kind words, Charlie. We’re thrilled you’re so happy with the necklace, its quality, and the packaging. We appreciate you choosing Hersey & Son.

Posted 1 month ago

“I purchased a Torque Bangle for my son birthday gift recently and am extremely happy with the outcome. The customer service was amazingly helpful with a query I had so that was refreshing. The speedy delivery was great as got the gift less than 24 hours later! Then, the quality of the bangle was absolutely superb and my son loves it. So I 💯 will be recommending this company to all friends and family in future.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

Thank you for sharing your experience, Marcia. We’re delighted to hear the Torque Bangle made a great birthday gift. Thank you for shopping with us!

Posted 1 month ago

“Prompt delivery- would benefit from a visual configuration tool, that shows personalised engraving or precise designs online for purchase.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I have bought from Hersey Silversmith's 3 times and I have very pleased with the workmanship and the quality and i will definately buy from them again. The presentaion and packaging is supurb and I cannot recomend them highly enough. Mararet Keeble Hampshire”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

We’re delighted you’re pleased with the workmanship, quality, and presentation. We appreciate your support and thank you for shopping with us.

Posted 1 month ago

“Service was very good. Response and despatch was very prompt and the product was very nice and delivered on time. Very pleased.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

Thank you for taking the time to leave a review. We are pleased to hear you are happy with your order.

Posted 1 month ago

“I ordered a bracelet and earrings for a gift for a friend. They are both lovely. The price was good and delivery was quick with the goods really well packaged. I would definitely recommend this company.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

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Hersey & Son is rated 4.9 based on 7,966 reviews