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Hersey & Son Reviews

4.9 Rating 7,612 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 12th June 2026

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service could not have asked for better.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent customer service and delivery. The person who received the gift is very impressed”

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(Walton-on-Thames) - Posted 1 month ago

“This is my third purchase from Hersey & Son which demonstrates how happy I am with purchasing their products. Robust, stylish and worth the cost I am completely satisfied.”

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(Walton-on-Thames) - Posted 1 month ago

“Arrived promptly and nice product”

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(Walton-on-Thames) - Posted 1 month ago

“I buy most of my Jewellery here and the quality is amazing. I recently had a problem with an earring and it as replaced.”

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(Walton-on-Thames) - Posted 1 month ago

“It was so easy to order what I wanted and it came very quickly . I was very pleased with my order . It was exactly what I wanted.”

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(Walton-on-Thames) - Posted 1 month ago

“The Bracelet orders for my sons birthday was perfect greta quality and arrived on time .”

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(Walton-on-Thames) - Posted 1 month ago

“I’m really disappointed in my order. The engraving is so small I can hardly read it. I wouldn’t have bothered if I thought it was going to be like this. Waste of time and money. Certainly wouldn’t recommend it”

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Posted 1 month ago

“A lovely company with gorgeous jewellery excellent service and outstanding customer service. Would highly recommend”

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(Walton-on-Thames) - Posted 1 month ago

“Really nice quality product, very pretty and I have a very happy wife with the gift I bought. Thank you.”

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(Walton-on-Thames) - Posted 1 month ago

“Thank you - bought these for a gift, they are perfect, nicely wrapped and came very quickly. I’m a happy customer!”

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(Walton-on-Thames) - Posted 1 month ago

“After a long online search I finally found the perfect item I wanted, only to order the wrong size! Hersey's were extremely helpful when I requested an exchange and I'm very happy with the silver cuff in my possession. I highly recommend Hersey's.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“My sister loved her earings for her birthday present. They are so lovely I want to buy some for myself! We love the fact they have a butterfly as much quicker to put on each day. Ordered and delivered in a few days. Very pleased.”

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(Walton-on-Thames) - Posted 1 month ago

“The personalisation on the bangle is quite poor to the point I can’t actually read it without a magnifying glass. If that were clearer it would have been 5 stars”

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(Walton-on-Thames) - Posted 1 month ago

“Great quality material, engravings are realy clear to see great item will be buying from you again thanks”

Hersey & Son 5 star review on 18th April 2026

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(Walton-on-Thames) - Posted 1 month ago

“Really good product and service - so nice to support a family business. Highly recommended.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I am happy to recommend this Company to any prospective buyer! They go that extra step to please and their care is appreciated. I bought a silver bangle for my daughter-in-law's 50th Birthday and had it engraved and she was delighted with it. I have bought her a pendant with a daisy flower on it this year, and I know she will be pleased. I have also bought gold-plated earrings, which are lovely. They treat their customers with the utmost care and it is so easy to contact them and also use their website. Goods are despatched promptly, so no long wait, and they arrive carefully packed in a Hersey box, with a cleaning cloth. The items always feel very special, as does their service.”

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(Walton-on-Thames) - Posted 2 months ago

“Absolutely brilliant company ordered the wrong size bangle sent it back they sorted it all out with no fuss really helpful people kind regards Colin Thomas”

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(Walton-on-Thames) - Posted 2 months ago

“Delighted with silver bracelets for christening. Quality is very good and loved the engravings. Bought several for family babies born recently and looking forward to passing them on.”

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(Walton-on-Thames) - Posted 2 months ago

“I have purchased many items from Hersey and Son and they never disappoint. Excellent items and excellent customer service. Wouldn't hesitate to use them again.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

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Hersey & Son is rated 4.9 based on 7,612 reviews