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Hersey & Son Reviews

4.9 Rating 7,970 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 5th November 2026

Cheryl Mortell Mortell

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick friendly service. I'm delighted with my bracelet.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

Thank you for your kind words. We’re glad you’re delighted with your bracelet and that you found our service quick and friendly. Many thanks Hersey Silversmiths

Posted 2 months ago

“Second time have bought a item from you excelant service and quality of items”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Great customer service, love the personal contact”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I bought this for my daughter. She loved it - as did her friends when they saw her wearing it. Good quality. Good service.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I love the Heritage bracelet (a present) and the expanding bangle (for myself)and that they are produced by a London silversmith … not “made in China” Great quality great service great price”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“First time ordering and everything was so easy. Delivery was speedy and engraving on product is beautiful. I ordered a money clip for my husband and he absolutely loves it.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I bought it as a gift for my grandson he's obsessed with silver jewellery, he loves it :-)”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I recently ordered a pair of silver earrings and absolutely loved them! 🤍 The craftsmanship and attention to detail are beautiful. So happy with my purchase and will definitely be coming back for more ✨”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Highly recommend I bought a silver cuff bracelet for my son. Fabulous quality great service I sent a message and had a response on the same day .”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I have ordered from Hersey on a few occasions for special gifts and the quality of both service and products is beyond my expectation every time.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“It's a 21st present for Saturday - it looks very good.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Having bought from Hersey in the past, I knew that I would not be disappointed with the delightful two hearts silver bracelet purchased for our third great-granddaughter. Thoughtful packaging including a cleaning clot emphasise the quality.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Ordered loads over the years, all great quality. Orders always arrive very quickly. Never had a problem”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Visually its a nice piece when worn but very thin material. But my personal message engraving is poor , extremely faint and barely visible after a few days being worn. Also the under side not polished so looks tarnished also. I'm unsure if this is because the piece is fairly thin or just "that do workmanship" They let themselves down here and only give the whole price 6/10 which is a shame as it had such promise to really be magnificent.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

Hi Antonio, I'm sorry to hear the piece didn't fully meet your expectations. Please feel free to get in touch with our customer service team at sales@hersey.co.uk so we can take a proper look. If you could also attach an image, that would be much appreciated. Thank you.

Posted 2 months ago

“Very nice piece of solid jewely”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Quality of chain very good, postage quick. I would purchase from Hersey and son again.”

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(Walton-on-Thames) - Posted 2 months ago

“Fast and secure delivery. All good.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Once again, brilliant service from Hersey. The necklace was exactly as described - the perfect gift, with extremely fast delivery. First class.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Always a pleasure to receive items from Hersey & Son. Things always look as shown on the site and are wrapped and packed very carefully ensuring they arrive safely. This time I ordered 3 x pendants for myself and as gifts, the Corinthian cross, star and anchor pendants were as expected, just exactly what I wanted and such good quality.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“The product was gr era t and the shipping very quick. I had a problem with the delivery and they sorted it out straight away. Very happy client!”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

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Hersey & Son is rated 4.9 based on 7,970 reviews