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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a necklace chain for my husband’s birthday. The quality is brilliant and it looks great. Delivery was very fast and customer service great at applying my discount code when it hadn’t worked. Highly recommend.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Nice item and the engraving was nice and clear, item arrived the next day, would highly recommend”

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(Walton-on-Thames) - Posted 1 month ago

“I bought the bracelet for my wife for her birthday, it is just what she wanted and very good quailty.”

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(Walton-on-Thames) - Posted 1 month ago

“Beautiful quality. Lovely design would certainly recommend.”

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(Walton-on-Thames) - Posted 1 month ago

“I ordered a silver bangle but it was the wrong size. Hersey had no problem in replacing it with the largest size. Unfortunately, that too was too small and I phoned them and had the most helpful girl on the phone who suggested an opening bangle which I agreed with. It arrived the next day and is perfect. Hersey went over and above in customer service. I highly recommend them for your silver purchases. They are the best.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I was delighted with the quality and workmanship of the silver I bought. A telephone enquiry was dealt with in a very friendly and helpful manner. The goods were delivered in less than 48 hours of ordering. Amazing! I have recommended this company to others and will do so in the future. Thank you to the people at Hersey.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Lovely bracelet, very pleased with it”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I ordered a Sterling Silver Anchor Necklace Curb / 24" (61cm)? for my Grandson's 18th brthday. The item arrived almost next day, beautifully presented. I am exremely pleased with the quality and service I received from Hersey and son and I cant wait to give the gift to my Grandson. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Absolute perfection thank you for this excellent piece”

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(Walton-on-Thames) - Posted 1 month ago

“Quick delivery and amazing quality”

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(Walton-on-Thames) - Posted 1 month ago

“Silver engraved key rings were absolutely perfect and very quick delivery, 💯 recommend 🙂”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Ordered initial necklaces for my three grandaughters after much searching. We thought that the initials were just the right size for the girls, not too fine but not too chunky. We have not been disappointed, they are perfect, beautifully presented and supplied with a cleaning cloth. Service and items excellent, couldn't have asked for more. Great work, thank you very much.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Sometimes when you order jewellery online you are very disappointed BUT I must say that the item I ordered from yourselves exceeded my expectations. Plus delivery was very quick . I was very pleased and will not hesitate to recommend your company - thankyou”

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(Walton-on-Thames) - Posted 1 month ago

“Perfect gift for my son - he was delighted with the silver cross - it is classy and discreet. Excellent customer service - engraved and despatched in 24 hours - fantastic!”

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(Walton-on-Thames) - Posted 1 month ago

“Bought a silver heart keychain as a gift. Very nice look and weight, and recipient was super pleased!”

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(Walton-on-Thames) - Posted 1 month ago

“Item was as described and delivered/ packaged well. Nice design and well made”

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(Walton-on-Thames) - Posted 1 month ago

“Excellent service Thankyou”

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(Walton-on-Thames) - Posted 1 month ago

“Nice piece of work and very efficient. Thank you”

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(Walton-on-Thames) - Posted 1 month ago

“The two candle holderds I ordered were perfect gift to celebrate our 25th Wedding Anniversary. The items arrived on time and were exactly as seen on their website. I would really recomend anyone to buy and trust Hersey and Son.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“The bangle is lovely and beautifully made but it is very small. I purchased it for my sons girlfriends 21st and lucky she is a very small person otherwise it would not have fitted. I am a clothes size 18 and could not get the bangle on over my knuckles. So this is something to definitely think about if you want to purchase this bangle.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

Thanks for the review, and we are glad you like the bangle. The bangle does expand to fit larger hands, so we are not sure if you tried that? We certainly haven't heard of any problems with fit in the past, so we just wanted to reassure you! Kind regards, Hersey & Son.

Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,107 reviews