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Hersey & Son Reviews

4.9 Rating 7,966 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 5th November 2026

Cheryl Mortell Mortell

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and prompt action for an exchange. I can recommend Hersey based on my experience.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Beautiful bracelet, very well made and a good weight.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“My husband loved his leather plaited bracelet I gave him for his a Birthday. It's very good quality and hallmarked. Thank you for the prompt delivery and excellent service. It was my first purchase from Hersey and I'm sure it won't be my last. Sian”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I ordered a 21st birthday silver key ring with personalised engraving. I received confirmation of my order promptly. Thinking about the efficient service I realised I had not ordered the engraving! I sent an email to stop the order going out over a w/e. Service was excellent Hersey sent me an email assuring me the engraving would be done and I would still receive the gift in time. It was my mistake, the service rectifying it was 1st class. Grandson loved his gift! Thank you Hersey staff.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I am akVery happy with my purchase experience on The Hersey website along with the fact that the chain and pendant we purchased were for our sons 21st Birthday so aka extra special gift for an extra special birthday!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Very pleased with quality of my medical pendant, although I do hope it never has to be referred to 😊”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Remarkably quick delivery - the following day. You can't do better than that and the product was excellent.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I ordered the bracelet for my granddaughter’s 18th birthday. It is beautiful and just what I was looking for. The service and the whole shopping experience with Hersey & Son was fantastic. Beautiful presentation too. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Bought a necklace as a 50th present and my granddaughter has approved of the choice so more than happy with the item and engraving”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Stunning christening bracelet for our god daughter, very well made and amazing service, thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I’m always a bit hesitant of ordering online, without being able to first view the jewellery, but the product as exactly as described, and as shown on their website. Great service and I was really impressed with the quality of the necklace. It was sent out quickly, and was just what I was looking for. I will definitely buy gifts for family and friends from here again.”

Hersey & Son 5 star review on 18th September 2026

Hersey & Son 5 star review on 18th September 2026

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Good quality and delivered in a good time.”

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(Walton-on-Thames) - Posted 1 month ago

“Item I bought is lovely and engraved perfectly thankyou”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Beautiful sliver bangle, brought as a gift for special occasion. The bangle is completely faultless, beautiful and true to description. Really lovely quality the recipient of the gift was over the moon. Engraving gave the gift that extra special touch. Would highly recommend again and look forward to purchasing again in the future.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Bought silver cufflinks engraved for my silver wedding anniversary. They arrived really quickly and were exactly what I wanted. Very happy.”

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(Walton-on-Thames) - Posted 1 month ago

“Excellent value. Looks great and able to get all in one place chain lengths great”

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(Walton-on-Thames) - Posted 1 month ago

“I absolutely love the long T Bar necklace, really good quality and weight. My daughter loved it so much that she bought a shorter one for her. Service was excellent with prompt delivery and nicely packaged. I’ll be back again for something else.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Really beautiful jewellery, excellent quality silver. Superb customer service.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Really nice product, it was also posted super quick. The bracelet has a lovely finish, chose the artisan matt and it is great. Shame they don't show it on the photos but worth going for it. Also excellent customer service both on the phone and email.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Very happy..lovely item”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,966 reviews