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Hersey & Son Reviews

4.9 Rating 7,734 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, great customer service”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“What an amazing company. I was so pleased that I discovered you whilst looking for jewellery on a Google search. I ordered a St.Christopher for my husband and a charming bracelet for myself. I thought the quality of the silver pieces were exceptional and very well made. Another plus was that delivery was very quick. I will certainly be using you again in the future. Thank you 😊”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I have bought a couple of items from Hersey now and am never disappointed. Good quality and looks amazing.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Really lovely medal”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Unfortunately the earrings I ordered was too small. Apart from that they was lovely. Presentation was perfect. Packaged perfect. No bad review from me.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“We are a group of 5 friends who wanted a matching bracelet for an upcoming special birthday. We searched high and low for the right one. A colleague mentioned your website and we found the perfect bracelet that suited everyone. Not had the chance to exchange the gifts as yet but I’m sure everyone will agree with me that they are beautiful 😍”

Hersey & Son 5 star review on 19th June 2026

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I always wanted a Baby Bangle but now being a grown up they don't fit, but...... I saw on this site the exact thing I wanted.. It fits perfect and will never fall off. It is quite a heavy bangle which I was surprised at, I was expecting something flimsy. Beautifully wrapped in a box. I did think about giving it to my Sister for her 70th, but it looks way better on me !!!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“The chain is beautiful and high quality and the delivery was fast. I am satisfied with the purchase!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I'm really pleased with it, I'm never sure until i get it what it will be like. really has a good waite so not cheap and nasty i will be back again”

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(Walton-on-Thames) - Posted 1 month ago

“Stunning cuff!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I ordered a silver chain and cross recently and I was amazed that it actually turned up the next day! Very quick postage and the necklace is just what i wanted so beautiful. Very pleased with it”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Can’t thank you enough..ordered a mini silver sweetener case at 11.00 and by 10.00 next day it arrived with the engraving done all neatly wrapped in tissue and boxed..superb service and fantastic customer service.. Thanx once again”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Love the sixpence Chain was a bit delicate for the sixpence”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“The website is clear and easy to follow. Double check all stages of your order to ensure that you have the correct year and chain length at the end. Communication was good and delivery on time exactly as promised. Very pleased with Hersey & Son.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Good company, used several times and products great quality and delivered promptly.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I've now purchased three different items from Hersey & Son for my sons wedding next month. I'm delighted with the quality, rapid turnaround for engraved items and the aftersales service. I highly recommend them. My son was delighted with the gifts. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“My second piece ordered from Hersey. Again the piece was beautiful. Very heavy and solid. Husband loved it. Excellent quick delivery as well. Will be using Hersey again definitely. Thank you for your skill and craftsmanship.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Absolutely brilliant emailed for advice reply within half hour, exceptional. Dispatched within 24 hrs. The bracelet and engraving perfect. Completely delighted 5 star. What more could you ask. Excellent will definitely use again.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“The earrings were just hat I wanted. A beautiful shape and finish. Perfect for every occasion There was a comment to say they were difficult to put in. But found them as easy as any other earrings and closed with a good snap, most secure Thank you”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Very good jeweller and silversmith! Pieces are reasonably priced, great quality and dispatched very promptly after order. Have bought several pieces of jewellery as gifts for nephews and nieces, and all were lovely finished pieces. No complaints from this returning customer!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,734 reviews