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Hersey & Son Reviews

4.9 Rating 7,849 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value item and nicely presented. Coupled with a very fast delivery I recommend this company for anything silver.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Gorgeous jewellery & amazing customer service. As someone who's very picky with silver jewellery and doesn't like anything with an oxidised finish, the St Christopher I chose was the perfect choice. Beautiful, bright white silver - exactly what i was looking for. Not to mention I also added personalised engraving which was delivered on a next day service. Thank you so much - I couldnt be happier!”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Beautiful piece swiftly delivered”

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(Walton-on-Thames) - Posted 1 month ago

“Very Impressed, good communication”

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(Walton-on-Thames) - Posted 1 month ago

“Excellent service. Product was delivered promptly and beautifully packaged. Delighted with my purchase.”

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(Walton-on-Thames) - Posted 1 month ago

“Amazing personal service from Hersey. I would not hesitate in recommending. Quality of product is also excellent and very stylish.”

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(Walton-on-Thames) - Posted 1 month ago

“Very pleased with my purchase. Surprised at how quickly it arrived. Grandson loved his 18th birthday present.”

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(Walton-on-Thames) - Posted 1 month ago

“It is very good and has a beautiful design.”

Hersey & Son 5 star review on 3rd August 2026

Hersey & Son 5 star review on 3rd August 2026

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Good customer service unfortunately the product does not match what is seen the photo which is very disappointing”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I cannot recommend Hersey & Son highly enough. From the moment I placed my order, the whole experience was exceptional. The quality of the silver chains and the St Christopher pendant is simply beautiful. They have a timeless elegance and are clearly crafted with great care and attention to detail. They feel like pieces that will be treasured for many years. What really impressed me was the outstanding customer service and incredibly fast delivery. My son was due to leave for the United States, and I was worried the gift might not arrive in time. Thanks to Hersey & Son's prompt dispatch, it arrived exactly when I needed it to, allowing me to give him his St Christopher before he began his new adventure. The gift meant so much to him. Knowing he is carrying such a thoughtful keepsake on his travels brings a great deal of comfort to me as a mum. In a world where genuine quality and excellent service can sometimes be hard to find, Hersey & Son truly stands out. Beautiful jewellery, outstanding craftsmanship, excellent communication, and first-class delivery. I will certainly be purchasing from them again and wouldn't hesitate to recommend them to anyone looking for something truly special. Thank you for making such an important gift even more meaningful.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Absolutely love the bangle,our granddaughter will love it too.”

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(Walton-on-Thames) - Posted 1 month ago

“Second item I've bought and I couldn't be happier 😌”

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(Walton-on-Thames) - Posted 1 month ago

“I highly recommend this jeweller. The range of different styles, the customer service is superb, the quality is excellent. I'm so glad I've found this silver smith.”

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(Walton-on-Thames) - Posted 1 month ago

“Excellent quality delivery also good”

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(Walton-on-Thames) - Posted 1 month ago

“Lovely necklace and earrings, arrived very promptly, very pleased with my purchase, now hope the wife is!”

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(Walton-on-Thames) - Posted 1 month ago

“I have purchased a few items & I have always been pleased with the quality, I bought the molten dog tag for my Grandson's 18th birthday & he loves it. My most recent purchase is for another 18th birthday & hopefully she will like her pendant & earrings ☺️”

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(Walton-on-Thames) - Posted 1 month ago

“I was delighted to receive the engraved napkin ring I ordered for my Granddaughters christening. It is beautiful and the delivery was very quick and efficient. Many thanks”

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(Walton-on-Thames) - Posted 1 month ago

“My order was the second placed with your company. I purchased ankle bracelets for for two granddaughters which I will put away for Christmas. They loved the necklaces I brought last time wear them every day.”

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(Walton-on-Thames) - Posted 1 month ago

“I bought a lovely silver cross with curb chain as a special birthday present. I realised that I should have chosen the smaller size cross and my returned order was very swiftly amended and sent back out to me. Great service and communication!”

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(Walton-on-Thames) - Posted 1 month ago

“Thrilled with my bracelet..and the delivery was so quick…”

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(Walton-on-Thames) - Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,849 reviews