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Hersey & Son Reviews

4.9 Rating 7,972 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 5th November 2026

Cheryl Mortell Mortell

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful hearts anklet, lovely quality & brilliant service… it arrived the next day! It was a present for my daughter in law, she loves it and put it on straight away🩷”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“High quality product, reasonable price, excellent customer service.”

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(Walton-on-Thames) - Posted 2 months ago

“Fabulous as usual. Will definitely come back for more of your beautiful silver jewellery.”

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(Walton-on-Thames) - Posted 2 months ago

“Top quality chain and letter. My daughter loves it and I have bought from Hersey quite a few times and never been let down. Many thanks.”

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(Walton-on-Thames) - Posted 2 months ago

“Really loved the website & the fact you are a smaller family enterprise.. there are some Beautiful piece's for sale. I really love the piece I chose - it arrived quickly, & in a lovely box.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Quick response to an online question, helpful advice on sizing, immediate dispatch, and very nice quality. Thank you!”

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(Walton-on-Thames) - Posted 2 months ago

“Great bracelet for my son’s 20th. Delivered very fast and great quality item, great engraving, with great packaging. Very impressed with the care and attention that went into it.”

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(Walton-on-Thames) - Posted 2 months ago

“Ordering online was very easy. The item was just as described and beautifully packaged. I will certainly be purchasing jewellery again.”

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(Walton-on-Thames) - Posted 2 months ago

“Extremely pleased with the necklace I bought my husband. Excellent quality and fast delivery”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“This is the second time I have placed an order, and once again, I have been extremely impressed with the quality of the inscription and the level of professional service. On both occasions, the workmanship has been outstanding, with the inscription completed to a very high standard and with great attention to detail. The service has also been efficient, and professional throughout, making the whole experience completely hassle-free. I would have no hesitation in recommending this company and will certainly be using their services again in the future.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Bought a lovely silver St Christopher with engraving on the revrse online. Received it within a very short time and am very pleased with the quality of the medallion.”

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(Walton-on-Thames) - Posted 2 months ago

“Brilliant service. So pleased with my friends Birthday gift it is for his 60th Birthday. Truly wonderful.”

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(Walton-on-Thames) - Posted 2 months ago

“Beautiful bracelet, just slightly big. Excellent service, arrived the next day. Wound highly recommend”

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(Walton-on-Thames) - Posted 2 months ago

“Pleased I came accross a family business.”

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(Walton-on-Thames) - Posted 2 months ago

“Perfect purchase, service & delivery amazing. Company definitely in my address book”

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(Walton-on-Thames) - Posted 2 months ago

“Beautiful jewellery and great customer service”

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(Walton-on-Thames) - Posted 2 months ago

“The quality is unreal and it was delivered in a timely manner. I will most definitely recommended them to friends and buy again soon!”

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(Walton-on-Thames) - Posted 2 months ago

“Beautiful little silver frame, perfect for a photo of my daughters when young. 🙏.”

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(Walton-on-Thames) - Posted 2 months ago

“I have many pieces over the years . The quality Is excellent. Fast delivery, great customer service”

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(Walton-on-Thames) - Posted 3 months ago

“I love my Cross necklace, it was exactly what I was looking for. No too big or small, just the right size & I like the offset cross design as I wasn't looking for a 'dangly' necklace. The bracelet is lovely as well, but I didn't realise it was a 'friendship' clasp (I probably should have read the description more carefully, I only saw that it was adjustable) & I'm finding it can be a pain as the chain can knot itself up when wearing. Having said that, I think the quality of the jewellery is good, the service was 1st class, well packaged & promptly despatched and I won't hesitate to purchase further items. Thank you :-)”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,972 reviews