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Hersey & Son Reviews

4.9 Rating 7,973 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 5th November 2026

Cheryl Mortell Mortell

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my Cross necklace, it was exactly what I was looking for. No too big or small, just the right size & I like the offset cross design as I wasn't looking for a 'dangly' necklace. The bracelet is lovely as well, but I didn't realise it was a 'friendship' clasp (I probably should have read the description more carefully, I only saw that it was adjustable) & I'm finding it can be a pain as the chain can knot itself up when wearing. Having said that, I think the quality of the jewellery is good, the service was 1st class, well packaged & promptly despatched and I won't hesitate to purchase further items. Thank you :-)”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Bought a silver engraved bracelet for my grandson’s birthday. It arrived in perfect condition and within days of ordering. Really lovely well made bracelet. I would definitely recommend Hersay”

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(Walton-on-Thames) - Posted 3 months ago

“I'm thrilled with my purchase.The necklace is beautiful.Good value,excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“I purchased my Sterling Silver Tudor Pendant with a beautiful 20ins Curb chain ad part of my Husbands 70th Birthday, the quality of it is outstanding, he loves it. The Service from ordering to delivery was first class, my pendant arrived in just a few days and was delivered by my local postman by hand, very impressed !! . Thank you to everyone at Hersey & Son for a wonderful Birthday gift 🎁”

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(Walton-on-Thames) - Posted 3 months ago

“Great value item and nicely presented. Coupled with a very fast delivery I recommend this company for anything silver.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Gorgeous jewellery & amazing customer service. As someone who's very picky with silver jewellery and doesn't like anything with an oxidised finish, the St Christopher I chose was the perfect choice. Beautiful, bright white silver - exactly what i was looking for. Not to mention I also added personalised engraving which was delivered on a next day service. Thank you so much - I couldnt be happier!”

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(Walton-on-Thames) - Posted 3 months ago

“Beautiful piece swiftly delivered”

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(Walton-on-Thames) - Posted 3 months ago

“Very Impressed, good communication”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent service. Product was delivered promptly and beautifully packaged. Delighted with my purchase.”

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(Walton-on-Thames) - Posted 3 months ago

“Amazing personal service from Hersey. I would not hesitate in recommending. Quality of product is also excellent and very stylish.”

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(Walton-on-Thames) - Posted 3 months ago

“Very pleased with my purchase. Surprised at how quickly it arrived. Grandson loved his 18th birthday present.”

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(Walton-on-Thames) - Posted 3 months ago

“It is very good and has a beautiful design.”

Hersey & Son 5 star review on 3rd August 2026

Hersey & Son 5 star review on 3rd August 2026

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Good customer service unfortunately the product does not match what is seen the photo which is very disappointing”

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(Walton-on-Thames) - Posted 3 months ago

“I cannot recommend Hersey & Son highly enough. From the moment I placed my order, the whole experience was exceptional. The quality of the silver chains and the St Christopher pendant is simply beautiful. They have a timeless elegance and are clearly crafted with great care and attention to detail. They feel like pieces that will be treasured for many years. What really impressed me was the outstanding customer service and incredibly fast delivery. My son was due to leave for the United States, and I was worried the gift might not arrive in time. Thanks to Hersey & Son's prompt dispatch, it arrived exactly when I needed it to, allowing me to give him his St Christopher before he began his new adventure. The gift meant so much to him. Knowing he is carrying such a thoughtful keepsake on his travels brings a great deal of comfort to me as a mum. In a world where genuine quality and excellent service can sometimes be hard to find, Hersey & Son truly stands out. Beautiful jewellery, outstanding craftsmanship, excellent communication, and first-class delivery. I will certainly be purchasing from them again and wouldn't hesitate to recommend them to anyone looking for something truly special. Thank you for making such an important gift even more meaningful.”

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(Walton-on-Thames) - Posted 3 months ago

“Absolutely love the bangle,our granddaughter will love it too.”

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(Walton-on-Thames) - Posted 3 months ago

“Second item I've bought and I couldn't be happier 😌”

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(Walton-on-Thames) - Posted 3 months ago

“I highly recommend this jeweller. The range of different styles, the customer service is superb, the quality is excellent. I'm so glad I've found this silver smith.”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent quality delivery also good”

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(Walton-on-Thames) - Posted 3 months ago

“Lovely necklace and earrings, arrived very promptly, very pleased with my purchase, now hope the wife is!”

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(Walton-on-Thames) - Posted 3 months ago

“I have purchased a few items & I have always been pleased with the quality, I bought the molten dog tag for my Grandson's 18th birthday & he loves it. My most recent purchase is for another 18th birthday & hopefully she will like her pendant & earrings ☺️”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,973 reviews