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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality. Second time I have bought a bracelet from Hersey & Sons and delighted with it.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Great products fast service as always”

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(Walton-on-Thames) - Posted 2 months ago

“Arrived quickly good choice of rings necklaces bracelet good prices love the products”

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(Walton-on-Thames) - Posted 2 months ago

“Excellent swift service and a lovely silver bangle expertly engraved - thank you”

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(Walton-on-Thames) - Posted 2 months ago

“A lovely product, well presented and what will become a cherished gift. Thank you for your expert skill in bringing delight to so many!”

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(Walton-on-Thames) - Posted 2 months ago

“Ordering was easy and communication forthcoming so both items arrived on time. Beautiful earrings and necklace as described on website. Not the first time I have ordered from Hersey which is why I initially looked at their website.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Great quality, finish and product. These make really special gifts for a friend or loved one.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I received my bracelet on Monday 1st today four days later it is losing its shine and going black , I don't expect to be polishing it after 4 days. Very disappointed as I purchased one before no problems.”

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(Walton-on-Thames) - Posted 2 months ago

“A great service, rapid delivery and the silver doesn’t seem to tarnish, even after a year of constant use and exposure to water”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“What can I say!!!!! The quality of my item far exceeded my expectations. A beautiful chain and dog tag. I ordered the item on Friday 29th August and it was delivered Monday the 1st September. I would definitely use again. Thank you all at Hersey & Son”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Easy ordering and very quick & helpful response to queries.”

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(Walton-on-Thames) - Posted 2 months ago

“Qualtiy of the Silver Teddy Tooth Box is unequal. The niece and her husband are very happy with this special gift to Baby Dominic's First Birthday. Thank you Hersey”

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(Walton-on-Thames) - Posted 2 months ago

“Beautiful bangle. Really helpful when I contacted them via email & an easy return process on the original bangle order (wrong size to big for me) I love this bangle”

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(Walton-on-Thames) - Posted 2 months ago

“I love the locket i bought recently and the engraving is beautifully done, Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Exceptionally pleased with my recent purchase of a silver t- bar necklace which has a good weight to it and chain is of a good quality. Prompt delivery and well packaged..... what's not to love. Thank you.”

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(Walton-on-Thames) - Posted 2 months ago

“Great quality, exactly as described. Fantastic customer service. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Absolutely love my necklace as its such great quality would highly recommend this company.”

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(Walton-on-Thames) - Posted 2 months ago

“Love my H initial necklace. Perfect size and chain length with options to lengthen the necklace. Excellent customer service as well when I had query. Overall a positive experience”

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(Walton-on-Thames) - Posted 2 months ago

“Just what I wanted for christening presents. Beautiful jewellery that they can keep forever.”

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(Walton-on-Thames) - Posted 2 months ago

“So pleased with the bangle, such lovely quality and the weight and thickness is perfect for a man’s wrist… beautiful packaging too Thank you!!”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews