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Hersey & Son Reviews

4.9 Rating 7,613 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,613 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 12th June 2026

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely chain and simple engraved cross for my sons 16th birthday. He loved it! Thank you :)”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Beautiful product and excellent service. Many thanks. Anne Gough.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Very pleased with the personalised cuff links. Delivery and communications all very professional. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Fab process from start to finish. Quick to delivery and the product( candle sticks) were gorgeous”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“I recently bought a pair of cufflinks from Hersey for a 21st, I was very late ordering and thought it was likely I would miss the actual birthday. In fact, I recevied a beautiful, engraved pair of silver cufflinks the day after I ordered them. The service was incredible and the quality excellent too. Will definitely order again. thank you.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“The service I received from Hersey & Son following a recent order was excellent. I requested a retrospective 10% discount on my purchase as a first order and received this within a few days. Very good”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Wonderful item”

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(Walton-on-Thames) - Posted 3 months ago

“Service was very good: I took some advice before i bought. The item arrived speedily, AND it's very well priced. Definitely 5 stars”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Recently discovered Hersey & Son and absolutely delighted with my purchase. Excellent quality, great communication along with speedy postage. Thoroughly recommend and will definitely be returning.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Lovely bracelet and earrings. Arrived on time. Only small negative was that the Evri delivery of a small jiffy bag was left on full view on my doorstep for anyone to pick up and it could easily have been put through my letter box. You may want to think about changing your delivery service and have your products signed for, not just a photo.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Fast shipping to Australia. Arrived beautifully boxed and wrapped.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“My grandson loved his St Christopher, especially the engraving on the back. It was well presented in a lovely box. Despite having to be engraved it only took a few days to arrive. Excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

“Quick delivery and good quality products. Definitely my favourite silversmiths.”

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(Walton-on-Thames) - Posted 3 months ago

“Ordered a monogrammed sterling silver money clip and it arrived perfect in a beautiful little box and pouch highly recommend for quality and service”

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(Walton-on-Thames) - Posted 3 months ago

“Very happy with the process the delivery was quick my ltem was well package beautiful items and l will be back for more”

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(Walton-on-Thames) - Posted 3 months ago

“I have e purchased from Hersey&Son before and I am never disappointed. The quality is brilliant and the service too. Excellent value on top. Thank you.”

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(Walton-on-Thames) - Posted 3 months ago

“A present to myself.”

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(Walton-on-Thames) - Posted 3 months ago

“Excellent service and a nice well made quality piece of jewellery, bought it fom my son on his 40th birthday.”

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(Walton-on-Thames) - Posted 3 months ago

“This is my second purchase, and the quality and beauty of both items were exceptional. Thank you so much, and I won’t hesitate to recommend you to all my family and friend.”

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(Walton-on-Thames) - Posted 3 months ago

“Lovely quality pieces”

Helpful Report

(Walton-on-Thames) - Posted 3 months ago

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Hersey & Son is rated 4.9 based on 7,613 reviews