Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 6,651 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 6,651 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

133

Anonymous

Anonymous // 01/01/2019

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“Thank you, the products are beautiful.”

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(Walton-on-Thames) - Posted 4 weeks ago

“My daughter purchased a bangle from here and was really pleased with it so as it’s her 40th this year I wanted to get her another one. She chose a chunkier one this time and I had it engraved. At the time of ordering thought it was rather expensive but was pleasantly surprised on delivery as it is quite substantial so worth the money. Delivery was quick and the inscription is perfect so I would definitely recommend as these are quality items. You get what you pay for”

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(Walton-on-Thames) - Posted 4 weeks ago

“I found Hersey so helpful with the advice we needed. The jewelry arrived so very quickly,but unfortunately although the piece was beautiful and exactly what we were looking for ,the fit was not quite right. Again the advice given on the phone was just what we needed and the acknowledgement of the return was spot on and prompt. I would recommend Hersey to anyone looking to buy a quality piece of jewelry and am sure we shall be returning.”

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(Walton-on-Thames) - Posted 4 weeks ago

“I absolutely love the bracelet I ordered, it is beautifully made. I wholeheartedly recommend this silversmith company to anyone looking for high quality silver jewellery. Excellent service and customer care 10/10.”

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(Walton-on-Thames) - Posted 4 weeks ago

“I ordered a beautiful Sterling Silver Heart Box with custom engraving from Hersey & Son. It was delivered very promptly and was exactly as described. I am delighted with both the quality and craftsmanship, and my wife was equally delighted with the gift.”

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(Walton-on-Thames) - Posted 4 weeks ago

“Good quality. As ordered. Delivered as promised.”

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(Walton-on-Thames) - Posted 4 weeks ago

“Arrived as described...quality engraving and on time”

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(Walton-on-Thames) - Posted 4 weeks ago

“I ordered a beautiful cuff bracelet. Customer service via emails was quick, polite and efficient. The bracelet arrived quickly with engraving in font of choice. It’s beautiful, solid and clearly good quality. I’m very happy with the bracelet and would highly recommend Hersey and Son.”

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(Walton-on-Thames) - Posted 4 weeks ago

“I bought the Men’s Silver Heavy Curb bracelet for my son for his 21 birthday. He was extremely pleased with it. It was a nice heavy weight unlike some that can feel a bit fragile. I would recommend Hersey & Son (Medium not extra small)”

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(Walton-on-Thames) - Posted 4 weeks ago

“I was delighted with the beautiful bracelet, as was my granddaughter who received it as a first communion gift. I was very happy with the service - fast delivery, and nicely packaged. All in all a good experience. Thank you.”

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