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Hersey & Son Reviews

4.9 Rating 7,268 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,268 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service and a beautiful gift received for my grandson who was very happy with it. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“The whole purchase experience online was flawless and easy, despite me being in the US. Highly recommended.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Always pleased with my purchase can rely on the quality nice to buy from a English company”

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(Walton-on-Thames) - Posted 3 weeks ago

“The bracelet was absolutely beautiful. A surprise present for my wife who's been ill. Thank you I shall be shopping with you again. Nick”

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(Walton-on-Thames) - Posted 3 weeks ago

“I ordered a lovely necklace from Hersey as a little treat to myself, when it arrived I was blown away by the weight and quality of it, its a wonderful solid piece and looks and feels more expensive than it was. I stumbled across the company by chance and I'm so glad I did, I will be a return customer for sure!”

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(Walton-on-Thames) - Posted 3 weeks ago

“Good quality, beautiful items and good price!”

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(Walton-on-Thames) - Posted 3 weeks ago

“The quality is excellent, as was postage, packaging & arrival time.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Excellent service. The necklaces arrived quickly and were exactly as advertised. Beautifully engraved too! Thank you Hersey & son”

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(Walton-on-Thames) - Posted 3 weeks ago

“I ordered the tiny heart necklace as a present to myself. It is the most beautiful piece of jewellery I have ever had. The quality is amazing and the chain feels so strong from anything I have bought before. When I received the original chain I realised it was too long, even the exchange for the shorter chain was stress free. I am so pleased I have even bought one each for my daughters for Christmas 😍. Thanks so much x”

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(Walton-on-Thames) - Posted 3 weeks ago

“Hi… as always very outstanding customer and craftsmanship service.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Very good,efficient service and pleasant to deal with cos I had made a slight error with my order that they were quick to rectify However having reordered head and tail sixpence cufflinks, the head is queen elizabeth and the tail is king George vi. My son, the recipient, may or may not notice. But if he does I maybe getting in touch with you.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Very pleased with recent purchase of earrings Second time I’ve brought from you and really pleased”

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(Walton-on-Thames) - Posted 3 weeks ago

“Very pleased with both my purchases from Hersey & Son with this silver mens bracelet and St Christopher for my son, excellent quality work and fast delivery, would highly recommend Hersey for all your silver jewellery needs excellent craftsmanship.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Beautiful cuff bangle excellent quality and super fast post. Than you”

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(Walton-on-Thames) - Posted 3 weeks ago

“Honest review… my order arrived and there was a small fault. Once I contacted customer services the issue was resolved very quickly. The replacement was sent & received very quickly. Very happy with my purchase.”

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(Walton-on-Thames) - Posted 3 weeks ago

“I order a silver bracket as a Christmas present for my daughter. It’s absolutely beautiful.”

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(Walton-on-Thames) - Posted 4 weeks ago

“First class service beautiful St Christopher necklace delivered quickly excellent quality would definately reccommend .”

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(Walton-on-Thames) - Posted 4 weeks ago

“My go to shop for quality engraved special presents, Thank you, you have never let me down”

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(Walton-on-Thames) - Posted 4 weeks ago

“I am delighted with the five Christmas gifts from I ordered from Herseys. The quality is excellent and the service has been outstanding. I will continue to buy from this company and have recommended it to family and friends.”

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(Walton-on-Thames) - Posted 4 weeks ago

“Absolutely over the moon with what I purchased. Just oozes quality”

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(Walton-on-Thames) - Posted 4 weeks ago

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Hersey & Son is rated 4.9 based on 7,268 reviews