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Hersey & Son Reviews

4.9 Rating 7,490 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,490 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, arrived fast and lovely my silver cross.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“I absolutely love the silver chain I bought - and the service was great with swift dispatch.”

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(Walton-on-Thames) - Posted 1 month ago

“Ordered and delivered next day with engraving personalised as well. Great quality and service.”

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(Walton-on-Thames) - Posted 1 month ago

“Good very good”

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(Walton-on-Thames) - Posted 1 month ago

“Beautiful heart necklace for my grandaughters christening.”

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(Walton-on-Thames) - Posted 1 month ago

“Ordered a few times and always great service and great quality”

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(Walton-on-Thames) - Posted 1 month ago

“Really pleased with my purchase, arrived really promptly. Good quality, it’s for a gift, not given yet but am sure it will be liked.”

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(Walton-on-Thames) - Posted 1 month ago

“Lovely item, engraved beautifully & service exceptional will highly recommend and use again for future purchases”

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(Walton-on-Thames) - Posted 1 month ago

“Very good quality. Fast delivery and lovely presentation if it's for a gift. I wouldn't get my chains anywhere else.”

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(Walton-on-Thames) - Posted 1 month ago

“The bracelet that we got was top quality and arrived quickly . Very glad with the purchase.”

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(Walton-on-Thames) - Posted 1 month ago

“I've just bought my second silver necklace/chain from Hersey. The silver is beautiful quality, bright and shiny (I've been disappointed by other brands having very dark or plated silver) and the delivery was excellent. I will look to buy from here again if I want more silver!”

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(Walton-on-Thames) - Posted 1 month ago

“Their website is easy to use, they were swift and sending my order over to Ireland.”

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(Walton-on-Thames) - Posted 1 month ago

“Have bought a few things from Hersey & Son Each time the items have been amazing Last time had to send item back only because I had orderd the wrong size Quickly refunded no problems with return”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent quality and beautifully made,totally happy with my purchase and service I received. Had a small problem with the size I ordered but it was sorted out quickly and efficiently.”

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(Walton-on-Thames) - Posted 1 month ago

“Beautiful bangle. Very well made and shiny. Accurate sizing. Bought another for my sister!”

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(Walton-on-Thames) - Posted 1 month ago

“Always a quick turn round and delivery. Beautifully packaged. Love their jewellery.”

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(Walton-on-Thames) - Posted 1 month ago

“We purchased 3 silver T bar necklaces for our bridesmaids, to be presented at our wedding reception in April. They are really lovely and a good weight. In fact we love them so much we’ve also purchased another one along with a silver bangle (engraved) for our daughter’s 50th birthday. Superb service, quick delivery and excellent quality. We will definitely be purchasing from Hersey Silversmith again ( and again).”

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(Walton-on-Thames) - Posted 1 month ago

“Lovely chain and simple engraved cross for my sons 16th birthday. He loved it! Thank you :)”

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(Walton-on-Thames) - Posted 1 month ago

“Beautiful product and excellent service. Many thanks. Anne Gough.”

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(Walton-on-Thames) - Posted 1 month ago

“Very pleased with the personalised cuff links. Delivery and communications all very professional. Thank you”

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(Walton-on-Thames) - Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,490 reviews