Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,476 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Ordered a silver toothpick for 25th wedding anniversary gift. So pleased with gift and I'm sure my husband will love it. Ordering and delivery was first class. If you are looking for something special Hersey is the place to look”

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Posted 3 years ago

“Thankyou, my partner loved it,it brings her nan and grandad back together again.”

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Posted 3 years ago

“Great quality and shine. Definitely recommended.”

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Posted 3 years ago

“Very pleased , beautiful silver heart box . Arrived quickly . Although placed order online it was easy to speak to on the phone with a query.”

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Posted 3 years ago

“Hersey & Son's have always provided really lovely silver items, and their customer service is indeed uk - the only Silversmith I would buy from.”

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Posted 3 years ago

“This is the 2nd item that I have bought. Brilliant service, presentation of jewellery is excellent. Both the bangles I bought are beautiful. This is now my go to place for jewelry. Beautiful craftsmanship and I love that you are buying from a small independent where they obviously take pride in their work.”

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Posted 3 years ago

“Really quick delivery. Beautifully presented and very high quality cufflinks. We are delighted.”

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Posted 3 years ago

“I think it’s a really good brand and i definitely recommend everything is such good quality and all so cute!!”

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Posted 3 years ago

“I ordered my Wife a bangle for her birthday & the sizing was incorrect which was our fault, the customer service couldn’t be anymore helpful they have been very obliging & when I didn’t think the present would be here in time as I was a little late ordering so they helped me with this . The quality is excellent also”

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Posted 3 years ago

“Excellent service and so happy with my engraved napkin ring. I would definitely recommend Hersey & son.”

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Posted 3 years ago

“Lovely bracelet, very well made, nice thick chain”

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Posted 3 years ago

“Easy to order, and great quality! Beautifully packed and fast delivery. I would suggest that you give size information of the cross - it will make it easier to guide decisions.”

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Posted 3 years ago

“I can't wait to give my son the silver bangle bracelet I've bought for his 30th birthday. I'm not a fan of internet shopping for important things like this because I prefer to see exactly what I'm getting and you can take a gamble on quality and end up wasting time and money. The photos of the bracelet though were really clear and there was a choice of sizes and finishes available. When it arrived I was very happy as it's exactly as in the photos and the quality is excellent. It feels strong and looks stylish, it has been nicely gift packaged and arrived within a couple of days. The engraving could be clearer but then that's probably down to the font I chose rather than anything else. It's a beautiful stylish gift and very good value particularly as there was a 15% discount offered.”

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Posted 3 years ago

“We received a beautiful locket for our Granddaughter’s Christening. It came quickly and was a good affordable price.”

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Posted 3 years ago

“Lovely quality, my son loved it”

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Posted 3 years ago

“My wife loved the Om yoga Necklace Thank you”

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Posted 3 years ago

“Beautiful silver necklaces - lovely packaging- super fast delivery - excellent website - kept me updated on delivery- everything was perfect. I will definitely return - am glad to have found Hersey’s”

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Posted 3 years ago

“The gift was perfect! My friend loved it, she said it was beautiful.”

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Posted 3 years ago

“Very quick delivery. Earrings are lovely & the packaging was excellent. Will buy from them again”

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Posted 3 years ago

“Excellent service very pleased.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,476 reviews