Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,475 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,475 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“First time customer but will be coming back. I ordered a men's cuff bracelet for myself, and when it arrived I found that the large size was slightly to big for my wrist. I contacted H+S and ordered the smaller size and will return the other one for a full refund. The quality of the bracelet regardless of size is fantastic, well made and finished perfectly. Can't wait for the smaller one to arrive.”

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Posted 3 years ago

“Not only a lovely product, beautifully engraved and packaged, but the service was exceptional, ordering one lunchtime and it arriving by Royal Mail the next day. I definitely recommend hersey's.”

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Posted 3 years ago

“Found it hard to get a earring/necklace combination with stars, as a graduation gift for my daughter in most of the big high street retailers. Found this from an on line search and they are both beautiful , well made, nicely presented and hopefully will be appreciated by my daughter.”

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Posted 3 years ago

“I am a repeat customer with Hersey as their jewellery is beautifully made. This chain was a perfect gift for my fiance for Valentines day and at a very reasonable cost as it looks such good quality. I am tempted to buy myself one as a treat soon!”

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Posted 3 years ago

“I got the mussel eaters for my brother and sister-in-law's silver wedding anniversary - they were the perfect gift, something different and they loved them and can not wait to use them. The craftsmanship and finish are outstanding and such a quick delivery service too. Now I know what to get all our friends for their anniversaries.”

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Posted 3 years ago

“Ordered a couple of things from Hersey, beautiful products, always a prompt delivery, have recommended to family and friends”

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Posted 3 years ago

“So pleased with the keyring, and service was excellent, especially at short notice. Thank you”

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Posted 3 years ago

“I'm delighted with my recent purchase of a bracelet with a pebble charm, which was bought as a gift. Thank you very much.”

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Posted 3 years ago

“I have bought several items and everything is of high quality”

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Posted 3 years ago

“Absolutely love it and perfect for my granddaughter who does a lot of travelling.”

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Posted 3 years ago

“I searched for Silver-smiths that crafted well-designed products close to home. I came across Hersey and felt encouraged by their designs and the overall manner of their website with their heritage & team. Thank goodness for discovering Hersey. I purchased a wee Dram cup for myself & then followed with another one for my best man after I received mine. I was greatly impressed by the quality, the packaging and the delivery. I now have other items in line to purchase from Hersey for further gifts. I highly recommend Hersey for their great designs & classic Silverware products either for treating yourselves or as gifts.”

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Posted 3 years ago

Dear Graham Thank you very much for your kind review. We are so pleased that you are happy with your purchase. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Quick delivery easy returns I'd needed beautiful packaging makes an inexpensive presant look really special have bought a few things and will do si again Thank you”

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Posted 3 years ago

“I recently purchased some silver cufflinks for my Husband in celebration of our 25th Wedding Anniversary. Simple elegant design, superb quality and craftsmanship presented in beautiful packaging and respectfully priced, I couldn’t ask for more! Totally delighted… Thank you!”

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Posted 3 years ago

“VERY GOOD QUALITY PRODUCT AND EXCELLENT SERVICE”

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Posted 3 years ago

“excellent stuff as always highly recommended”

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Posted 3 years ago

“I've been looking for a cross pendant for a while now and couldn't quite find exactly what I wanted. This is perfect though Just as I expected.”

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Posted 3 years ago

“Incredible customer service, came so quickly and absolutely perfect. Bought as a gift for my bf and he loved it so much.”

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Posted 3 years ago

“Great quality and prices. Love your new designs.”

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Posted 3 years ago

“Lovely quality necklace, so pleased with this gift. Customer service also excellent”

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Posted 3 years ago

“Excellent customer service. Very professional, helpful and courteous.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,475 reviews