Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,881 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,881 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 27th September 2026

136

Anonymous

Anonymous // 01/01/2019

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“Excellent service and the St Christopher was beautiful. My grandson loved it.”

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Posted 3 years ago

“This is the second time I have used Hersey. Great quality jewellery at a reasonable price. Speedy turnaround time, I had an engraved item and it arrived 4 days after the order was placed. Highly recommended and will definitely use again.”

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Posted 3 years ago

“Beautiful bracelet , I ordered one as a gift for my brothers 60th and liked it so much I ordered one for my husband too ! Excellent service , bracelets were gift wrapped lovely . Thank you”

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Posted 3 years ago

“Beautifully made jewellery. My son is very happy with his gift. Timely delivery too!”

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Posted 3 years ago

“I ordered the gold wishbone necklace for my daughter. I was a bit concerned as I hadn’t received a confirmation email from them so emailed them direct. The next day, Eraina called me, she was so helpful. She gave me the tracking number,so customer service was excellent. The necklace is good quality and my daughter absolutely loves it. I will certainly have no hesitation in ordering from them again. 😊”

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Posted 3 years ago

“Stunning bracelet in silver for our much loved friend who turned 40 this year. Beautifully engraved and packed. Exceptional quality! Will definitely more items from H&S!”

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Posted 3 years ago

“This Company never fails to impress. The cross I ordered was quality. I have bought several pieces from here and never had to send anything back! Nothing is flimsy. The craftsmanship is amazing.”

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Posted 3 years ago

“Lovely silver keyring, in very nice packaging which was a gift. I ordered last minute and Hersey's arranged express delivery so I got it in time. All the staff were great to deal with and really helpful.”

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Posted 3 years ago

“I searched high and low for this napkin ring and its absolutely perfect. Such a wonderful quick service.”

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Posted 3 years ago

“This is a great company. (Thanks Julie for your help), Good quality jewellery and a company with the personal touch. Highly recommend”

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Posted 3 years ago

“I bought this for my Daughters 50th which isn't till December but I know she will love it. The quality is exceptional and I love the engraving. Lovely and heavy, beautiful 😍”

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Posted 3 years ago

“The service was first class and the coaster is beautiful!”

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Posted 3 years ago

Dear Ciaran Thank you very much for your review. We are so pleased that you are happy with the coaster. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Gorgeous necklace, my daughter loved it as it was petite and perfect to protect her on her travels abroad.”

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Posted 3 years ago

Dear Nicola We are so pleased that your daughter loved the necklace. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Beautiful napkin ring in lovely packaging. Bought for my grandsons first birthday - for his parents to look after until he's older”

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Posted 3 years ago

Dear Helen We are delighted that you are pleased with the napkin ring that you bought for your grandsons first birthday. Kind Regards Hersey Silversmiths

Posted 3 years ago

“I am thrilled with the excellent service I received. I only contacted Hersey the day before my son’s birthday. He received an engraved solid silver bangle that looks great the following morning on his special day. Will certainly be using you again. Thank you so much!”

Hersey & Son 5 star review on 27th June 2023

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Posted 3 years ago

Dear Caroline Thank you very much for the kind review. We are so pleased that you are happy with your purchase. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Excellent product and quality, really exceeded expectations, delivery was swift”

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Posted 3 years ago

Dear Mark Thank you very much for your kind review. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Lovely dog tag necklace, high quality, fast delivery , was a gift for my son and he loves it . Would highly recommend this company and I will certainly be returning.”

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Posted 3 years ago

Dear Karen Thank you very much for the kind review. We are delighted that you are happy with the dog tag necklace and we are really happy that your son loves it. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Simple ,elegant and beautifully made, just what I was looking for as a birthday gift for my partner. Super quick delivery. Would highly recommend.”

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Posted 3 years ago

“Very impressed with the great quality of my bangle, would definitely recommend. Very quick delivery.”

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Posted 3 years ago

“Absolutely love my bracelet, will order chain to match later... Nice weight, looks good.Thank you.😀”

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Posted 3 years ago

Dear Christine We are delighted that you are pleased with your purchase Kind Regards Hersey Silversmiths

Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,881 reviews