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Hersey & Son Reviews

4.9 Rating 7,476 Reviews
98 %
of reviewers recommend Hersey & Son
Company Reviews Product Reviews
3,409
 Metrics
4.9
Based on 7,476 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“An easy to use website with a good range of items to choose from. It is evident that there is a personal touch in this business that big retailers cannot match.”
Helpful Report
Posted 3 years ago
Barry Klaassen
Verified Buyer
“outstanding service from Hersey and son I am delighted with the quality of the product Silver wine coaster and engraving and the speed of service was first class”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very good service, quick and efficient. Nice cufflinks.”
Helpful Report
Posted 3 years ago
Monika
Verified Buyer
“Excellence service, quick delivery, high standards.”
Helpful Report
Posted 3 years ago
M T
Verified Buyer
“I bought the silver button hole holder for my husband. It's a lovely small gift, beautifully made and packaged.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Quality product and excellent customer service”
Helpful Report
Posted 3 years ago
Graham
Verified Buyer
“Brilliant customer service when original item was stolen in post. Really impressed”
Helpful Report
Posted 3 years ago
Poonam
Verified Buyer
“Beautiful gift for an 18 birthday present - well made”
Helpful Report
Posted 3 years ago
Lesley
Verified Buyer
“Exactly how it was described plus quick service and well packaged.”
Helpful Report
Posted 3 years ago
Laura
Verified Buyer
“Loved my silver bangles, great quality and service.”
Helpful Report
Posted 3 years ago
Brenda
Verified Buyer
“My Grandson Jack was delighted with his cuff links for his 18th Birthday.Thankyou.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very beautiful earrings”
Helpful Report
Posted 3 years ago
Catherine
Verified Buyer
“Loved the earrings great quality and presentation thank you”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fast service. Beautifully packaged”
Helpful Report
Posted 3 years ago
Amy
Verified Buyer
“Beautifully made.”
Hersey & Son 5 star review on 10th February 2023
Helpful Report
Posted 3 years ago
Julie Proctor
Verified Buyer
“Such a pleasant experience - the chip fork is gorgeously quirky - even better quality than I expected. The customer service is second to none, especially Julia who was really friendly and helpful. I will definitely use this company again and recommend it to all.”
Helpful Report
Posted 3 years ago
Carol
Verified Buyer
“Very nice unusual item. Delivery fast.”
Helpful Report
Posted 3 years ago
Melody
Verified Buyer
“Absolutely beautiful jewellery, great quality and service, many thanks, Melody”
Helpful Report
Posted 3 years ago
Chloe
Verified Buyer
“My order was fulfilled quickly and looks beautiful. 5 star service with good communication. Thank you for your stunning work!”
Helpful Report
Posted 3 years ago
Elizabeth Rees
Verified Buyer
“Good Service , Helpful advice excellent product. Prompt delivery but not next day as requested but at least it came and by Royal Mail so much better that these national delivery services.”
Helpful Report
Posted 3 years ago
Hersey & Son is rated 4.9 based on 7,476 reviews
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