Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,881 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,881 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 27th September 2026

136

Anonymous

Anonymous // 01/01/2019

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“Good communication during purchase.”

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Posted 3 years ago

“The item - a napkin hook, was lovely:well made, good quality silver etc. The order was prepared and delivered promptly. Perhaps too quickly though: the monogramming though fine and well executed was engraved using the wrong typeface. More care should be taken.”

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Posted 3 years ago

“Great Quality, A Wonderful Gift For My Grandson’s 21st Will Definitely Be Back Thank You Hersey”

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Posted 3 years ago

Dear Debbie We are so pleased that you are happy with your purchase. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Lovey company Great communication Fast delivery”

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Posted 3 years ago

“Really lovely bracelet, good price and extremely quick service. Can't fault this company at all.”

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Posted 3 years ago

“lovely product ,great service”

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Posted 3 years ago

“Was a little dubious about ordering jewellery online without being able to see it first in hand but the customer support was very helpful answering my sizing questions and the weight and feel of the bangle is great. It's not left my wrist since it arrived and with a little manipulation to match the shape of my wrist it's a perfect fit.”

Hersey & Son 5 star review on 23rd June 2023

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Posted 3 years ago

Dear Jake We are delighted that you are happy with your purchase. Kind Regards Hersey Silversmiths

Posted 3 years ago

“I've purchased a few items from Hersey and I can honestly say with hand on heart they are the most beautiful pieces of jewellery. The prices are also really reasonable - I brought a belcher bracelet and a bangle and the weight of them is unbelievable and not flimsy at all. I won't be buying my jewellery from anywhere else but here”

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Posted 3 years ago

Dear Tracy We are delighted that you are happy with your purchase the bracelet looks beautiful on your wrist. Kind Regards Hersey Silversmiths

Posted 3 years ago

“I selected a silver snooker chalk holder as a classic 'What do you buy someone who has everything? My phone order and subsequent delivery went as planned and my son, celebrating his 50th birthday, was surprised and amused by his unexpected present, making it all worthwhile. The quality of the gift was enhanced by its excellent presentation. I haven't seen the actual gift as I didn't wish to spoil the packaging, but my son was duly impressed.”

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Posted 3 years ago

Dear Roger Thank you very much for your review. We are so pleased that your son was impressed by his 50th birthday present. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Fast delivery and a lovely present for my grandson to cherish for years to come. Thank you”

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Posted 3 years ago

“So pleased with the quality of this ring quick delivery too! Loving the fact that’s adjustable so fits over my sometimes enlarged knuckles. Thank you.”

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Posted 3 years ago

“Beautiful bracelet and engraving for my sons 18th, delivered super quick. Over the moon, thank you. I’ll be using you again. Thank you”

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Posted 3 years ago

“Ordered a beautiful cross for my grandson. just the perfect size”

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Posted 3 years ago

“Wonderful efficient service. Personalised St Christopher keyring I ordered as a 40th gift is beautifully engraved. The pouch, box and packaging all added to the special presentation. Thank you for your care and attention to detail. Really impressed.”

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Posted 3 years ago

“Great classic design. Thanks for giving a choice of longer chain. Excellent. Delivery was also very quick.”

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Posted 3 years ago

“I have purchased 2 items from Hersey and have been very impressed with both, great quality and reasonable prices, lovely presentation and customer service excellent! Would thoroughly recommend!”

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Posted 3 years ago

“Provided box really quickly.”

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Posted 3 years ago

“I sent for a silver torgue bracelet for my baby great grandson it's just perfect his parents are over the moon many thanks”

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Posted 3 years ago

“Over the moon with my purchase for Father’s Day. Presented wonderfully and amazing quality. My husband loved it. Thankyou”

Hersey & Son 5 star review on 20th June 2023

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Posted 3 years ago

“Good quality silver cross and chain ordered as a present for my grandson. Really pleased with the service including packaging and fast delivery.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,881 reviews