Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,476 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. Very professional, helpful and courteous.”

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Posted 3 years ago

“I brought two pairs of earrings for my daughters 30th birthday. They came & look great quality.The packaging & silver cleaning cloth were a lovely added touch. I can't wait to see her face when she opens them. Do believe she will love them! I would definitely use this company again & recommend them.”

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Posted 3 years ago

“Absolutely fabulous service. I was so pleased with my item, quick delivery and lovely wrapping. I would definitely recommend, the service was great.”

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Posted 3 years ago

“Love all you jewellery and the way it's all packed is fabulous keep up the good work I'm sure I'll be ordering more silver from yourself xx”

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Posted 3 years ago

“Very pleased with service, quality and quick delivery”

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Posted 3 years ago

“Hersey produce fabulous gifts of excellent quality. The packaging is elegant and the detail of supplying a silver cloth is lovely.”

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Posted 3 years ago

“Before purchasing I emailed with a question, which was promptly replied to. I then purchased my item which arrived very fast! It was well-packaged and absolutely lovely. It was an engraved keyring and is quite sturdy, looks brilliant. So good, in fact I am purchasing 2 more for gifts.”

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Posted 3 years ago

“This was bought as a gift for my daughter on her 40th birthday. She was very pleased with it. It came beautifully packaged. Delivered promptly. Would definitely use this company again.”

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Posted 3 years ago

“This beautifully engraved bookmark was a lovely christening gift for my grandson. With fast and efficient delivery, I'm very impressed and would certainly recommend Hersey.”

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Posted 3 years ago

“Quick delivery and gorgeous product. Our son was thrilled with it. Thank you!”

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Posted 3 years ago

“Beautiful item for my daughter's 18th. This is the third piece of jewellery from yourselves, fantastic service each time. Thank you 5*”

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Posted 3 years ago

“Because it was Christmas present for my partner, to describe the satisfaction I will use His words: "Great, very nice, better than I expected" From my point of view, on time, good quality, and good price. Great job "Hersey & Son"”

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Posted 3 years ago

“As always top quality and value for money.”

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Posted 3 years ago

“Absolutely beautiful cuff bracelet, it was brought for a present and they loved it. It was engraved with my choice of wording and was dispatched in excellent timing. From placing my order to receiving the bracelet the service was excellent. I would highly recommend and will definitely be a returning customer”

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Posted 3 years ago

“Very nice product. Looking forward to my next purchase”

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Posted 3 years ago

“Excellent product, I was bought my 40th birthday bracelet from these guys and it’s still perfect 10 years on, amazing customer service, all in all the product I have just bought is amazing”

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Posted 3 years ago

“Brought this cross for my daughter was lovely x”

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Posted 3 years ago

“Valentines for my girls and silver wedding Anniversary gift for my husband. Perfect all round and so well loved by all and that’s not forgetting the exceptional service! Thank you !!”

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Posted 3 years ago

“Great service with prompt delivery as promised. Quality product and engraving.”

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Posted 3 years ago

“Bangle is a 1st birthday gift for my Grandaughter. Its very pretty with good engraving. The second item purchased from Hersey so speaks for itself.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,476 reviews