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Hersey & Son Reviews

4.9 Rating 6,516 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 6,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

Hersey & Son 5 star review on 17th March 2025

Hersey & Son 5 star review on 4th March 2025

Hersey & Son 5 star review on 17th February 2025

Hersey & Son 5 star review on 14th February 2025

Rosemary Dawson

Hersey & Son 5 star review on 14th February 2025

Rosemary Dawson

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought an engraved cross for a christening that we attended at fairly short notice. Hersey were very helpful in getting the engraving just as we wanted it and shipping the same day. The quality of the cross and the service we received were both 5 star. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Excellent quality I'm very pleased with it”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Brilliant website ,great service with prompt communication.Silver cufflinks beautifully produced and engraved.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“You did great, this is the 2nd St Christopher I have brought from you, first one was for my son the second is for my brother, I live in America, my brother lives in England, so thank you.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Lovely engraved bracelet purchased for a 16th birthday present size guide online was a great help No problems at all an over all good outcome Than you”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“Unfortunately there was a spelling mistake on the engraving when I received it. This was a birthday present for my partner. I had not checked it before giving it to him as it was gift wrapped so it was quite disappointing when he opened it.”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

Hi, thank you for your review. We we apologise that there was an error with the engraving. We have replied directly to your email you sent to us requesting you return the cufflinks and we will of course ensure you receive a correctly engraved pair. Please accept our sincere apologies. Hersey Silversmiths

Posted 1 week ago

“I’ve bought a few stunning pieces of jewellery from here and it doesn’t disappoint they are absolutely gorgeous”

Helpful Report

(Walton-on-Thames) - Posted 1 week ago

“All reviews online very favourable. Ordered Anchor cufflinks for my son-in-laws 50th birthday. They arrived two days after ordering and he was delighted with them.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Beautifully made and classy magnifying glass framed in a stunning silver band. A present for my husband’s birthday next week. I’m sure he will love it, but if not, I’ll keep it for myself! I highly recommend Hersey’s products for their high quality and innovative designs.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

Thank you for taking the time to review your recent purchase of the Silver magnifying paperweight. We are delighted you are pleased with your order and hope your husband is as well!

Posted 1 week ago

“Bought this bracelet for my son as a personal wedding gift. So well made.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Thee item was amazing and the packaging was so put together.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Excellent buying experience. Bracelet was better than expected and a beautiful piece of jewellery. Would definitely use Hersey again when necessary.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

Thank you for your kind review. We are pleased to hear you are happy with your bracelet.

Posted 1 week ago

“Never used you before. Local jewellery store wanted to charge £200 for similar w/o engraving. Quick and easy to order. Arrived beautifully packaged within 5 days. It is for a 18th birthday gift in June so delighted to have it all ready. Thank you. Would definitely recommend and use you again. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

Thank you so much for sharing your experience! We're delighted to hear that you found the ordering process quick and easy. We'd be happy to assist you again in the future. Thank you

Posted 1 week ago

“Excellent service. Ordered Tuesday evening arrived Thursday morning. Beautifully engraved and packaged .”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

Thank you for your kind review. It’s good to know that the engraving and packaging met your expectations. We hope to assist you again in the future. Thank you for shopping with us.

Posted 1 week ago

“Bought a bracelet for my grandsons 18th birthday have to say I was extremely happy with the ordering process and quick delivery the quality of the bracelet is exceptional, my grandson hasn’t received it yet as it isn’t his birthday until next week but I’m sure he’s going to love it .”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Fantastic, speedy service, very happy.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Ordered a lovely bracelet for my son and it was a perfect fit and felt very sturdy. My son was so happy with it and felt it was very safe on his wrist with the strong fastening. Service was fast and efficient and I would certainly buy online again from them.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Very pleased with the lovely baptism gift (st Christopher), the speed of the delivery and the presentation of the gift on arrival. Very good price too”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Wry very pleased with my purchase, better than I expected. Lovely packaging prompt delivery Thank you very much Will defo be making another purchase soon. Lisa 🙂”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Fantastic service. The men’s cuff bracelet arrived on time and immaculately presented. It’s clear that some, time, thought and care has gone into the customer service experience so I’d certainly use Hersey and Son again.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

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Hersey & Son is rated 4.9 based on 6,516 reviews