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Hersey & Son Reviews

4.9 Rating 7,613 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,613 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 12th June 2026

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process was quick and easy and I’m really pleased with the item. Xx”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Ordered a pair of earrings had a problem either one of them fastening .. called them no problem at all sent another one out with a postage label to send faulty one back .. was really impressed would definitely use again”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Fast shipment and delivery A1 service thankyou”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“The item I was looking for was well described and had a number of photographs. The item arrived as described and was well packaged, which arrived undamaged. I was pleasantly surprised to find each link in the chain had been soldered at the joint making it more robust. This is the second item of jewellery I have from Hersey and Son and have not been dissappointed.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Seamless from ordering to delivery. I'll definitely order from you again!”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Great service and prompt postage. Would definitely recommend to others and will buy from again. Impressive quality of silver as well.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“I am so pleased with the gorgeous silver expanding bangle I bought for my granddaughter’s Christening gift. The product is beautifully made and the engraving is perfect. I made a mistake when ordering and forgot to request the engraving. I spoke to Herseys and the problem was quickly resolved with the replacement arriving the next day. Absolutely excellent service”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Purchased a T-Bar Necklace. Absolutely delighted with it, thank you!”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“I recently bought a large silver cross pendant from Hersey & Son and I couldn’t be happier with it. The quality is outstanding — it feels solid, beautifully made, and even better in person than I expected. You can really tell there’s care and craftsmanship behind their jewellery. The whole experience was excellent from start to finish, with great service and fast delivery. The pendant has a really timeless look and I’ve already had compliments on it. I’ll definitely be buying from Hersey & Son again and would highly recommend them to anyone looking for high-quality silver jewellery.🌟🌟🌟🌟🌟”

Hersey & Son 5 star review on 28th May 2026

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Lovely necklace and very fast delivery thank you”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Beautiful products that are competitively priced!”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Ordered a bracelet for a colleague's 40th birthday. Couldn't be happier with the service. Prompt delivery, beautiful bracelet and great customer service.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“The perfect button stud earrings in 9ct gold. Great size for every day wear. Easy to order online with fast delivery. Well pleased.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“The necklace I purchased from Hersey & Son is so lovely - perfect length, perfect weight and a very lovely, quality silver.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Delighted with the baby bangle I purchased recently! Very happy with it as a christening gift! It was delivered very promptly too. I wouldn’t hesitate to place an order for jewellery in the future. Laura”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Such a lovely piece of engraved jewellery. It looks expensive, without the big price tag! I was so shocked it dispatched so quickly too. Really impressed overall.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“First time I have ever bought from Herey and was very extremely impressed. Order came very promptly and I am absoutely delighted with what I ordered. Would definitely buy from them again. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“This is another piece that I have bought here. The oval cufflinks are well made, just as I would expect from Hersey. I bought 4 sets last year when I got married. The personalised engraving make them even more special. The baby’s birth date changed and Eraina was exceptionally helpful. I would highly recommend Hersey. The standard of their workmanship is second to none as is the professionalism of the staff. I will return to this online shop again and again.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Lovely necklace for a gift & fast delivery. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Arrived on time and exactly as described”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

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Hersey & Son is rated 4.9 based on 7,613 reviews