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Hersey & Son Reviews

4.9 Rating 7,107 Reviews
98 %
of reviewers recommend Hersey & Son
Company Reviews Product Reviews
3,230
 Metrics
4.9
Based on 7,107 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Hersey & Son Reviews
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
Hersey & Son 5 star review on 16th April 2025
Liza Elliott
Hersey & Son 5 star review on 27th March 2025
Gill Collyer
133
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr T Y H Li
Verified Buyer
“Purchased two silver necklaces with engraved pendants, and they were dispatched incredibly quickly. The jewellery were beautifully engraved, and had a lovely polish. Came with care instructions and polishing cloth. Very pleased indeed.”
Hersey & Son 5 star review on 10th November 2025
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Siobhan Kelly Marshall Kelly Marshall
Verified Buyer
“I ordered a men’s St Christopher with personal engraving , it arrived so quickly and beautifully packaged, the quality is superb and far more than I expected . My recipient was very happy with it . I would not hesitate to order items again and would recommend their quality”
Hersey & Son 5 star review on 9th November 2025 Hersey & Son 5 star review on 9th November 2025
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Ann Bargman
Verified Buyer
“Needed to order a replacement st Christopher for my grandson with the same inscription , they e mailed back the message so I could reorder , within 2 or 3 days I received my order , that's what I call excellent service WELL DONE HERSEY & SON”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Susan Goodread
Verified Buyer
“I was so pleased to receive my order of an engrave bangle the next day could not believe it. It’s a perfect gift my daughter for her birthday the ordering and everything online was very straightforward. Thank you very much.”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
RICHARD HALL.
Verified Buyer
“Fantastic service, highly recommend with a lovely piece of jewellery delivered. Thanks”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Patricia Heal
Verified Buyer
“The personalised bangle was a perfect birthday present for my 21 year old Granddaughter. She loves it. Delivery was punctual too.”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Samantha Fowler
Verified Buyer
“Absolutely beautiful piece of jewellery and super fast delivery time too would definitely recommend”
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Carol Raymond
Verified Buyer
“Well made and wrapped beautifully”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
ALISTAIR MORRISON
Verified Buyer
“A quality product and stylish chain, will definitely come back for more purchases.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Pippa Carey
Verified Buyer
“Bought a hammered tapered silver cuff for my Godson’s 18th, delighted with my purchase including the engraving, quick delivery & beautifully packaged.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Karen Bird
Verified Buyer
“Best quality jewellers I have bought from, very quick delivery too”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Gillian Burton
Verified Buyer
“Delighted with my purchase. Beautifully presented and the recipient will be very pleased.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Excellent service, quick and efficient.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Inez Kirby
Verified Buyer
“My orders for three silver bracelets with names engraved were fulfilled very quickly. They are beautiful gifts for three great grandnieces, one birthday and two for Christmas and have’nt been delivered yet. My grandmother gave me a silver bracelet when I was a little girl and I’m hoping they love theirs as much as I did mine.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Excellent experience. Very pleased with the necklace - high quality and the t-bar is quite weighty. Fast delivery.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Beautiful jewellery and delivered super quick. My wife loves everything from Hersey & Son. The quality is superb and pricing is exceptional.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Beautiful bracelet for my granddaughter. Easy, user-friendly site, efficiently expedited. Absolutely delighted with the service and product. Thank you.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Jayne Taylor
Verified Buyer
“Very prompt service and my son was delighted with his new chain. Can definitely recommend this Company.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Excellent service, excellent quality. Estimate of 3-5 working days for delivery but was delivered in 2.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Kimberley Russell Russell
Verified Buyer
“Excellent selection of silverware. Gift ordered for family member for their retirement. Beautifully engraved, high quality and excellent customer service.”
Helpful Report
(Walton-on-Thames) - Posted 2 weeks ago
Hersey & Son is rated 4.9 based on 7,107 reviews
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