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Hersey & Son Reviews

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the paper chain necklace and bracelet. Prompt delivery”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“My son is very happy with his st Christopher medallion. The silver chain is delicate but still perfect for a young man. Thank you for your craft”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“This is the 3rd bangle I’ve purchased from Hersey for my daughter and I will continue to do so absolutely brilliant quality and brilliant service thank you”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“I ordered a silver napkin hook for my husband, engraved with his initials. It arrived beautifully packaged and in time for Christmas. He was absolutely delighted with his gift - he has a lot of dinners with friends at various clubs and organisations he belongs to, and his shirts do suffer! He's looking forward to using his very classy, hallmarked napkin ring in the New Year!”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Beautiful silver man’s bracelet engraved in lovely packaging and box. Easy to order and arrived extremely quickly. Thank you extremely happy with the workmanship quality and service of the bracelet. I would highly recommend”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“: This company is outstanding. The product is beautiful and absolutely worth the money, and the presentation is just as impressive. I made a mistake when personalising one of my bangles (entirely my fault), but one quick email and they fixed it immediately—no fuss, no drama. They even applied the 10% first-time customer discount I’d forgotten to use. Shipping was incredibly fast, and I received my order in record time. I’m already planning my next purchase and will happily recommend this company to friends and family. I honestly can’t speak highly enough of this company”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Very good product of good design and workmanship. I'm line order worked well”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Friendly service excellent product highly recommend”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Very quick delivery and beautiful cufflinks, thank you!”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Amazing service I had to order another necklace as the 1st 1 was too short my mistake they managed to get to me before Christmas and the jewellery is fantastic quality I will be interested to see when I send the 1st one back if the refund will be as speedy but so far wonderful”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Excellent efficient service. Pleased with goods”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Exquisite pieces. Excellent customer service.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“I bought a beautifully monogrammed napkin hook in sterling silver as a gift for my husband. I had a question which was answered via email immediately. The item I ordered was presented in a lovely box. Very speedy delivery too. Would definitely recommend these quality products.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“Fast, efficient service ajd well packaged. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“A lovely necklace. Just the right length and superb quality. It’s a Christmas present so was pleased with packaging. Will definitely use again!”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“Excellent service. Beautifully engraved and just what I wanted. Thanks”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“The Bangle & Heart was beautiful 🤩! For Granddaughters 21st , so I was delighted ! Many thanks 😊”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“Looking for a silver bracelet for my grandson's 21st, I looked for sources offering quality, good looks and a reasonable price. Hersey & Son appeared to offer all three and had good reviews. Once ordered I was kept advised of progress and the bracelet was supplied in a neat, portable presentation box.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“Hersey & Son supplied a very attractive silver dish for my grand-daughter's christening which was engraved exactly as requested. Their service was excellent and we were kept informed of the order progress. The item was delivered in a rapid and secure fashion and I was deliighted the the end result. Thank you Hersey & Co.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“So glad I found this company. The necklaces I ordered are gorgeous, even better than I expected, great price and delivery was amazingly quick”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

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Hersey & Son is rated 4.9 based on 7,269 reviews