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Hersey & Son Reviews

4.9 Rating 6,651 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 6,651 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the 2nd engraved silver spoon I have purchased from Hersey & Son as a gift to welcome a new grandchild. With excellent quality and speedy delivery I wouldn't choose anywhere else.”

Helpful Report

(Walton-on-Thames) - Posted 2 weeks ago

“Great quality and customer service. I would buy deffinately again!”

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(Walton-on-Thames) - Posted 2 weeks ago

“Have ordered quite a few times over the years- items are always stunning and very good quality packaged well and delivered on time! I love this company especially if you are looking for something a little bit different- this time I ordered earrings for my sister in laws birthday- stunning thank you !”

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(Walton-on-Thames) - Posted 2 weeks ago

“Prompt delivery, good craftsmanship.”

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(Walton-on-Thames) - Posted 2 weeks ago

“Excellent throughout- web site user friendly, ordering system simple, delivery schedule spot on and most important of all the recipient if my gift loves it”

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(Walton-on-Thames) - Posted 2 weeks ago

“Lovely silver jewellery and fast delivery, would definitely recommend. Have purchased from here a few times and wouldn’t hesitate to purchase again”

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(Walton-on-Thames) - Posted 2 weeks ago

“bought this bangle for my sons 16th Birthday size XL. Could of gotten size smaller but with a bit of a squeeze it fits perfectly. Stunning quality and weighted 38G....nice and heavy which is what we wanted. Well done 👏🏼”

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(Walton-on-Thames) - Posted 2 weeks ago

“Very special and nice product”

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(Walton-on-Thames) - Posted 2 weeks ago

“Prompt and efficient service. Product - silver bangle arrived in perfect condition with engraving as requested. I’m sure our daughter will love her gift!”

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(Walton-on-Thames) - Posted 3 weeks ago

“I recently purchased a solid silver birth certificate holder from Hersey & Son Silversmiths for my great grandson, and I couldn’t be more delighted with the entire experience. The craftsmanship is absolutely exquisite — elegant, timeless, and beautifully made. The engraving was flawlessly executed, adding a personal touch that made this gift truly special. From the moment I placed the order, the customer service was outstanding. The item arrived beautifully packaged and right on time, making the whole experience feel even more luxurious and thoughtful. Hersey & Son clearly take great pride in their heritage and the quality of their work, and it shines through in every detail. This will be a cherished keepsake for generations, and I would highly recommend Hersey & Son to anyone looking for a meaningful and beautifully crafted silver gift.”

Hersey & Son 5 star review on 22nd May 2025

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(Walton-on-Thames) - Posted 3 weeks ago

“An anniversary present for my husband Arrived nicely packaged in a couple of days Hope he likes it”

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(Walton-on-Thames) - Posted 3 weeks ago

“Product arrived exactly as we wanted it. Excellent quality.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Really beautiful necklace for my son’s 18th birthday. Came really quickly and is exactly what we ordered”

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(Walton-on-Thames) - Posted 3 weeks ago

“I bought the silver ingot necklace for our Grandson’s 18th birthday present . I’m sure he will be very pleased with it when we give it to him on 28th May. I’m very pleased with my purchase .”

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(Walton-on-Thames) - Posted 3 weeks ago

“I was stuck for thinking what to buy as a gift for my niece who is 40 soon and then just by chance, an email came through from Hersey with an exceptional 15% off discount over the weekend. This prompted me to look on Hersey's site and was then stumped what to buy - many more choices than my budget would allow. I settled for a bracelet and with the discount was what I could afford. It arrived promptly too and is beautifully presented in a gift box with polishing cloth and a small card with cleaning instructions and history of Hersey. After ordering I had a lightbulb moment and bought further gifts for more birthdays coming up which has helped me out considerably. They are all lovely silver gifts which I'm sure will be happily received. Thanks Hersey - next time will be a gift for myself.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Recieved the boutainnaire yesterday. Absolutely delighted with the item and the engraving. Fast and efficient service. Will definitely buy from Hersey & Sons again. Thank you.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Lovely items as described”

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(Walton-on-Thames) - Posted 3 weeks ago

“Good service, I will recommend customers to purchase from you”

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(Walton-on-Thames) - Posted 3 weeks ago

“I have bought two engraved silver eggcups from Hersey recently. Beautiful objects- remarkably fast delivery ( considering engraving was involved- I thought it would take much longer for the eggcups to arrive?) recipients extremely happy with their silver gifts.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Bought dog tag St.christopher for my son's birthday. It looked really nice and of good quality, with engraving done very well on the back. Reasonable price.”

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(Walton-on-Thames) - Posted 3 weeks ago

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Hersey & Son is rated 4.9 based on 6,651 reviews