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Hersey & Son Reviews

4.9 Rating 7,849 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of their products is second to none and the speed with which the items are delivered is much appreciated.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“Amazing product - looks perfect. Couldn't be happier.”

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(Walton-on-Thames) - Posted 3 weeks ago

“This was my first purchase form hersey & son, and it won't be my last. Having previously bought from other silver sites and been let down on the quality of some earrings I came to hersey( wish I found it sooner) I bought the t bar earrings the quality is outstanding. I am now going to purchase again and again. Thank you for the quick delivery and the cleaning cloth.!!!! £2.95 from the other site I used!!!”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“I was lucky enough to be introduced to Hersey & Son through my best friend buying me one of their bracelets for my birthday. The quality of the silver and the bracelet is amazing. So when I was looking for a gift for my sister-in-law I knew where to head. I have bought a pair of earrings as part of her gift, she hasn't receieved them yet but I know she will love them (assuming I don't decide to keep them for myself!). The quality is just fantastic, there is a lovely weight to both the bracelet and the earrings, which feels like affordable luxury. There will certainly be at least one Hersey & Son item on my Christmas list this year, this is jewellery that will be worn for many years to come.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Second item we’ve had from Hersey , & both have been exactly what we were looking for & beautiful quality !”

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(Walton-on-Thames) - Posted 3 weeks ago

“I bought a T bar belcher chain for a birthday gift. My daughter in law loved it. I found ordering to send to a different address straight forward. The website is easy to use. It was delivered on time so very happy. The only one thing I will add is I wasn’t asked if it was a gift so no option of adding a a gift card.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“Nice, plain spoon. Could have done with a couple more spaces for engraving - had to leave out the middle initial. Pleased with it”

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(Walton-on-Thames) - Posted 3 weeks ago

“Excellent service.Ordered cufflinks 1 day before wedding.Received next day delivery and perfect.Customer service provided pre order outstanding too.Would highly recommend.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Very pleased with purchase quick delivery too .”

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(Walton-on-Thames) - Posted 3 weeks ago

“Fantastic service and love the necklace such good quality!”

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(Walton-on-Thames) - Posted 3 weeks ago

“Very happy with personalised gift ourchase and speedy delivery”

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(Walton-on-Thames) - Posted 3 weeks ago

“Very nice chain heavy for the orice, really impressed as it is a hift”

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(Walton-on-Thames) - Posted 3 weeks ago

“Item came very quickly and is great quality”

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(Walton-on-Thames) - Posted 3 weeks ago

“My son was very happy with the ring I purchased from Hersey. There was a slight issue with the order but this was dealt with quickly and fully to my satisfaction. Highly recommend.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Straight forward online ordering service, good communication, great product.”

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(Walton-on-Thames) - Posted 4 weeks ago

“Having been on the waiting list for your heavy oval silver napkin rings since Christmas, delighted to receive your email that they were in stock again and amazed to receive our order for them the next day. First class product and amazing customer service.”

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(Walton-on-Thames) - Posted 4 weeks ago

“Excellent sterling silver cable chain with cross. Product description just as expected.”

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(Walton-on-Thames) - Posted 4 weeks ago

“Beautiful hearts anklet, lovely quality & brilliant service… it arrived the next day! It was a present for my daughter in law, she loves it and put it on straight away🩷”

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(Walton-on-Thames) - Posted 1 month ago

“High quality product, reasonable price, excellent customer service.”

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(Walton-on-Thames) - Posted 1 month ago

“Fabulous as usual. Will definitely come back for more of your beautiful silver jewellery.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

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Hersey & Son is rated 4.9 based on 7,849 reviews