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Hersey & Son Reviews

4.9 Rating 6,651 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 6,651 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a simple square cut bangle for my daughter-in-law's Birthday and had a message inscribed. She doesn't wear much jewellery but I am sure she will be delighted with this neat piece when she receives it and hope she will treasure it. It is lightweight, so it will not feel annoying around her wrist. The script inside is beautiful, the packaging I.e. bag, box and polishing cloth complete the item. I am so pleased (and am looking at earrings now!) and I would recommend Hersey to any potential buyer.”

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(Walton-on-Thames) - Posted 3 weeks ago

“This is the first time I’ve bought jewellery from this company and I’ve been very pleased with my purchase and the customer service. Would have no hesitation buying from them again and recommending them to family and friends.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“As usual great service and lovely silver products from Heresy & Son. This being my 3rd purchase all have been so well made. Latest a silver dog tag necklace for my Grandson’s 18th birthday which was engraved beautifully. I personally made a mistake on the order, which they immediately rectified. Our Grandson loves it.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Very pleasing product and nicely packaged. Excellent communication.”

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(Walton-on-Thames) - Posted 3 weeks ago

“The bangle I ordered is for my daughter’s birthday in June and I think she will love it. It is beautifully made and presented nicely. It was very easy to buy online and arrived quickly. Packaged well but no unnecessary packaging so good for environment.”

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(Walton-on-Thames) - Posted 3 weeks ago

“I love my new silver bracelet. It is well made and fits perfectly. It was delivered quickly and securely. Thank you”

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(Walton-on-Thames) - Posted 3 weeks ago

“Beautiful quality jewellery, thank you.”

Helpful Report

(Walton-on-Thames) - Posted 3 weeks ago

“Excellent item and efficient firm”

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(Walton-on-Thames) - Posted 3 weeks ago

“Very quick delivery very reasonable priced and a lovely piece of jewellery”

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(Walton-on-Thames) - Posted 3 weeks ago

“I purchased a silver bangle for my partner with engraving. It arrived wonderfully packaged (ordered the gift bag as well) and the bangle itself, along with the engraving, was beautiful. The hammered effect, weight and overall quality exceeded my expectations. Really stunning! Unfortunately I wasn’t sure of her size and ordered the 65MM, which was a little big. I contacted customer support and they were absolutely superb, explaining the options for exchange and following up immediately with any other questions I had. The return was simple and the delivery of the new 62MM bangle very quick, with an email to follow to let me know it had been despatched. The quality of the bangle coupled with the superlative customer support, which is so rare these days, means I would not hesitate to recommend and will be sure to buy more from them. Ten out of ten!”

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(Walton-on-Thames) - Posted 3 weeks ago

“Beautiful silver bracelet.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Items are beautifully well made. Wore my bracelet once and received a compliment within hours of being outside (Literally, not joking). Will be recommending to my fellow blokes who wear silver. Customer service were very responsive and understanding when I had to get a return and replacement.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Quick delivery and great product”

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(Walton-on-Thames) - Posted 3 weeks ago

“Great service”

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(Walton-on-Thames) - Posted 3 weeks ago

“Second mens bracelet from Hersey , first class quality . Looks good and comfortable to wear.”

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(Walton-on-Thames) - Posted 3 weeks ago

“Fantastic Customer Service”

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(Walton-on-Thames) - Posted 3 weeks ago

“Lovely silver jewellery very happy with it”

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(Walton-on-Thames) - Posted 3 weeks ago

“Recently bought some cufflinks and gold plated hoop earrings . Very pleased with both my purchases really well made . Simple ordering process and fast delivery”

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(Walton-on-Thames) - Posted 4 weeks ago

“I love my necklace. Good quality and value for money. Delivered within a couple of days too.”

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(Walton-on-Thames) - Posted 4 weeks ago

“I recently bought a beautiful silver Heritage bracelet for a friend, but ordered the wrong size. The staff at Hersey & Son were extremely helpful and exchanged my purchase for a larger size. I would highly recommend this company for both bracelet and customer service”

Helpful Report

(Walton-on-Thames) - Posted 4 weeks ago

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Hersey & Son is rated 4.9 based on 6,651 reviews