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Hersey & Son Reviews

4.9 Rating 7,396 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
Bought a silver bangle for our daughter in laws special birthday. She loved the bangle it was beautiful. The gift bag was very smart and made the gift perfect.
Helpful Report
(Walton-on-Thames) - Posted 1 month ago
Chunky Saint Christopher chain really good quality for the price.
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(Walton-on-Thames) - Posted 1 month ago
My bracelet arrived very quickly but I was disappointed as the clasps was broken, but Hersey were so helpful i returned the bracelet and got a refund with out any trouble. I am now going to reorder from them for a replacement. Can ask for better customer service.
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(Walton-on-Thames) - Posted 1 month ago
So pleased with my purchase - beautifully and carefully presented. Highly recommended Company - a pleasure to deal with. Thank you 😊
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(Walton-on-Thames) - Posted 1 month ago
Lovely cuff links. Very quick order and delivery. Lovely packaging
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(Walton-on-Thames) - Posted 1 month ago
My dealings with Hersey were efficient, straightforward and timely. I certainly felt they were a responsible company.
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(Walton-on-Thames) - Posted 1 month ago
I have ordered before and bought some special gifts- the service is very good and the items are just lovely. I’m always happy with my purchases, I had cufflinks this time with initials engraved on them - they are stunning !
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(Walton-on-Thames) - Posted 1 month ago
Commendably prompt service: I placed my order on a Friday. It was engraved and despatched that day and delivered the following Tuesday.
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(Walton-on-Thames) - Posted 1 month ago
The item arrived quickly. The piece of jewellery was fantastic quality. Would use this company again.
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(Walton-on-Thames) - Posted 1 month ago
Excellent service with extremely fast delivery. First class.
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(Walton-on-Thames) - Posted 1 month ago
The silver heart key-ring I brought is lovely. It has a good weight and looks classy. The engraving is perfect. I’m so pleased with it. The delivery time from order was also very quick. Would highly recommend Hersey and would definitely buy from them again.
Hersey & Son 5 star review on 31st January 2026
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(Walton-on-Thames) - Posted 1 month ago
Honestly no complaints here; ordered from Germany and received the package about 1 week later with no complications (some delay but nothing dramatic). Yes, 20€ shipping + taxes are quite a lot but 60€ for well-made silver necklace are still very reasonable for me. If
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(Walton-on-Thames) - Posted 1 month ago
Good service from start to finish, will carry on buying from Hersey, give it a try you won't be disappointed šŸ˜‰.
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(Walton-on-Thames) - Posted 1 month ago
The cuff is delightful, just what I wanted, minimalist, very well crafted and packaged. Ordering was simple and delivery was prompt.
Hersey & Son 5 star review on 30th January 2026
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(Walton-on-Thames) - Posted 1 month ago
Found a chunky bracelet. Measured my wrist. Needed 7 and a half. This was out of stock. Emailed and they immediately let me know when the size was back in stock. Ordered and it arrived within two days. Unfortunately it was too big so I returned it and got a smaller size. Again all very quick and easy. The bracelet is heavy and chunky - love it.
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(Walton-on-Thames) - Posted 1 month ago
My grandson was delighted with the dog tag, which he had for his 11th birthday. It was good quality and a decent weight. Now my granddaughter wants one. Thank you
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(Walton-on-Thames) - Posted 1 month ago
Great service, excellent product.
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(Walton-on-Thames) - Posted 1 month ago
Prompt delivery
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(Walton-on-Thames) - Posted 1 month ago
I am delighted with my silver jewellery recently bought and almost instant delivery
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(Walton-on-Thames) - Posted 1 month ago
I recently received a beautiful silver T- bar chain bracelet and necklace from Hersey. Stunning quality. Would highly recommend. 🤩
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(Walton-on-Thames) - Posted 1 month ago
Hersey & Son is rated 4.9 based on 7,396 reviews