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Hersey & Son Reviews

4.9 Rating 7,617 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time buy a piece of jewellry from Hersey & Son and I was very impressed. The packaging was lovely and the polishing cloth was a really nice touch.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Bought 2 pairs of earrings for our granddaughter, after lots of research. Not heard of Hersey before, but pleasantly surprised. Quick delivery, nicely packaged. Each pair came with its own box and a cleaning cloth, plus the quality of the earrings is very good. A nice size and great finish. An emotional pull for me, the gent at his workbench, reminds me of my own Dad, sadly no longer with us, but a time served watch, clock & jewellery repairer (16-80 years old), he had a workbench very similar in his workshop in our family home for many years.”

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(Walton-on-Thames) - Posted 7 months ago

“Beautiful jewellery”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Quickly & easily ordered a silver necklace for a birthday gift for my son Packaged perfectly but unfortunately sent out wrong length necklace However error rectified & necklace easily returned with prepaid label Rapid response for replacement. Quality necklace, correct size received Thankyou”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Earrings are a Christmas present, they are perfect silver love knots. Very pleased and delivery was excellent.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Excellent company, good service, delivered all it's claims.”

Hersey & Son 5 star review on 13th November 2025

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Beautiful necklace. Excellent service delivered on time. thank you”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Beautiful earrings thankyou”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“The men’s sliver fine wire cuff supplied by Hersey & son was of a superb quality and arrived in a very short time from my original on-line order.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Very happy with quality of the chain. No complaints whatsoever.”

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(Walton-on-Thames) - Posted 7 months ago

“Purchased two silver necklaces with engraved pendants, and they were dispatched incredibly quickly. The jewellery were beautifully engraved, and had a lovely polish. Came with care instructions and polishing cloth. Very pleased indeed.”

Hersey & Son 5 star review on 10th November 2025

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“I ordered a men’s St Christopher with personal engraving , it arrived so quickly and beautifully packaged, the quality is superb and far more than I expected . My recipient was very happy with it . I would not hesitate to order items again and would recommend their quality”

Hersey & Son 5 star review on 9th November 2025

Hersey & Son 5 star review on 9th November 2025

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Needed to order a replacement st Christopher for my grandson with the same inscription , they e mailed back the message so I could reorder , within 2 or 3 days I received my order , that's what I call excellent service WELL DONE HERSEY & SON”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“I was so pleased to receive my order of an engrave bangle the next day could not believe it. It’s a perfect gift my daughter for her birthday the ordering and everything online was very straightforward. Thank you very much.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Fantastic service, highly recommend with a lovely piece of jewellery delivered. Thanks”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“The personalised bangle was a perfect birthday present for my 21 year old Granddaughter. She loves it. Delivery was punctual too.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

“Absolutely beautiful piece of jewellery and super fast delivery time too would definitely recommend”

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(Walton-on-Thames) - Posted 7 months ago

“Well made and wrapped beautifully”

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(Walton-on-Thames) - Posted 7 months ago

“A quality product and stylish chain, will definitely come back for more purchases.”

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(Walton-on-Thames) - Posted 7 months ago

“Bought a hammered tapered silver cuff for my Godson’s 18th, delighted with my purchase including the engraving, quick delivery & beautifully packaged.”

Helpful Report

(Walton-on-Thames) - Posted 7 months ago

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Hersey & Son is rated 4.9 based on 7,617 reviews