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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a beautiful Sterling Silver Heart Box with custom engraving from Hersey & Son. It was delivered very promptly and was exactly as described. I am delighted with both the quality and craftsmanship, and my wife was equally delighted with the gift.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Good quality. As ordered. Delivered as promised.”

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(Walton-on-Thames) - Posted 6 months ago

“Arrived as described...quality engraving and on time”

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(Walton-on-Thames) - Posted 6 months ago

“I ordered a beautiful cuff bracelet. Customer service via emails was quick, polite and efficient. The bracelet arrived quickly with engraving in font of choice. It’s beautiful, solid and clearly good quality. I’m very happy with the bracelet and would highly recommend Hersey and Son.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I bought the Men’s Silver Heavy Curb bracelet for my son for his 21 birthday. He was extremely pleased with it. It was a nice heavy weight unlike some that can feel a bit fragile. I would recommend Hersey & Son (Medium not extra small)”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I was delighted with the beautiful bracelet, as was my granddaughter who received it as a first communion gift. I was very happy with the service - fast delivery, and nicely packaged. All in all a good experience. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I recently purchased a necklace from this company and I couldn't be happier with the quality and service provided, the item is lovely and arrived very promptly.”

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(Walton-on-Thames) - Posted 6 months ago

“Customer service was brilliant before purchasing but since i have had an issue with the product no one has been in contact or responded to my complaint”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

Hi Shannon, we have sorted this out for you. Thanks, Stewart Hersey

Posted 6 months ago

“Would highly recommend. Ordered some silver jewellery items as wedding thankyou's, arrived next day. Nicely packaged, incredibly quick delivery, delighted with the purchase. Many thanks!”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Excellent company to deal with. Very good quality items at a great price. Nice to know it’s a family business that well established. When I want future silver item of jewellery I will definitely use them again. Recommended.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Lovely cuff bracelet quality product Slightly let down by Royal Mail next day delivery but the product was good”

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(Walton-on-Thames) - Posted 6 months ago

“An excellent piece if jewellery which my wife loves, thank you.”

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(Walton-on-Thames) - Posted 6 months ago

“Lovely anchor pendant with engraving. I have always been happy with the things I have bought from Hersey and this was no exception. I would happily recommend them and will, I am sure, buy from them again.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Order was recieved very promptly and excellent quality”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I ordered a lovely locket for a christening gift, and they can continue to wear It as they get older, beautifully made, communication was amazing along with delivery, I was kept notified about everything. I will be ordering a couple of gifts for Christmas and birthdays this year, can't recommend enough.”

Hersey & Son 5 star review on 6th May 2025

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Ordered two lovely silver bangles to wear for my son's wedding. Arrived in time stated. Were in lovely packaging and the bangles themselves were lovely quality. Will definitely order another in the future.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Got email.telling me thank you for purchasing with them .Also email saying my good where out for delivery.So would recommend this company to family and friends.”

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(Walton-on-Thames) - Posted 6 months ago

“Beautiful jewellery, excellent quality. First class service. Thank you.”

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(Walton-on-Thames) - Posted 6 months ago

“Thanks for silver chain. It's a 21st present for my grandson and looks ideal, excellent quality and presentation. Regards, Geoff”

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(Walton-on-Thames) - Posted 6 months ago

“First rate.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews