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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bangle I ordered is for my daughter’s birthday in June and I think she will love it. It is beautifully made and presented nicely. It was very easy to buy online and arrived quickly. Packaged well but no unnecessary packaging so good for environment.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I love my new silver bracelet. It is well made and fits perfectly. It was delivered quickly and securely. Thank you”

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(Walton-on-Thames) - Posted 6 months ago

“Beautiful quality jewellery, thank you.”

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(Walton-on-Thames) - Posted 6 months ago

“Excellent item and efficient firm”

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(Walton-on-Thames) - Posted 6 months ago

“Very quick delivery very reasonable priced and a lovely piece of jewellery”

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(Walton-on-Thames) - Posted 6 months ago

“I purchased a silver bangle for my partner with engraving. It arrived wonderfully packaged (ordered the gift bag as well) and the bangle itself, along with the engraving, was beautiful. The hammered effect, weight and overall quality exceeded my expectations. Really stunning! Unfortunately I wasn’t sure of her size and ordered the 65MM, which was a little big. I contacted customer support and they were absolutely superb, explaining the options for exchange and following up immediately with any other questions I had. The return was simple and the delivery of the new 62MM bangle very quick, with an email to follow to let me know it had been despatched. The quality of the bangle coupled with the superlative customer support, which is so rare these days, means I would not hesitate to recommend and will be sure to buy more from them. Ten out of ten!”

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(Walton-on-Thames) - Posted 6 months ago

“Beautiful silver bracelet.”

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(Walton-on-Thames) - Posted 6 months ago

“Items are beautifully well made. Wore my bracelet once and received a compliment within hours of being outside (Literally, not joking). Will be recommending to my fellow blokes who wear silver. Customer service were very responsive and understanding when I had to get a return and replacement.”

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(Walton-on-Thames) - Posted 6 months ago

“Quick delivery and great product”

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(Walton-on-Thames) - Posted 6 months ago

“Great service”

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(Walton-on-Thames) - Posted 6 months ago

“Second mens bracelet from Hersey , first class quality . Looks good and comfortable to wear.”

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(Walton-on-Thames) - Posted 6 months ago

“Fantastic Customer Service”

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(Walton-on-Thames) - Posted 6 months ago

“Lovely silver jewellery very happy with it”

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(Walton-on-Thames) - Posted 6 months ago

“Recently bought some cufflinks and gold plated hoop earrings . Very pleased with both my purchases really well made . Simple ordering process and fast delivery”

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(Walton-on-Thames) - Posted 6 months ago

“I love my necklace. Good quality and value for money. Delivered within a couple of days too.”

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(Walton-on-Thames) - Posted 6 months ago

“I recently bought a beautiful silver Heritage bracelet for a friend, but ordered the wrong size. The staff at Hersey & Son were extremely helpful and exchanged my purchase for a larger size. I would highly recommend this company for both bracelet and customer service”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Thank you, the products are beautiful.”

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(Walton-on-Thames) - Posted 6 months ago

“My daughter purchased a bangle from here and was really pleased with it so as it’s her 40th this year I wanted to get her another one. She chose a chunkier one this time and I had it engraved. At the time of ordering thought it was rather expensive but was pleasantly surprised on delivery as it is quite substantial so worth the money. Delivery was quick and the inscription is perfect so I would definitely recommend as these are quality items. You get what you pay for”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I found Hersey so helpful with the advice we needed. The jewelry arrived so very quickly,but unfortunately although the piece was beautiful and exactly what we were looking for ,the fit was not quite right. Again the advice given on the phone was just what we needed and the acknowledgement of the return was spot on and prompt. I would recommend Hersey to anyone looking to buy a quality piece of jewelry and am sure we shall be returning.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I absolutely love the bracelet I ordered, it is beautifully made. I wholeheartedly recommend this silversmith company to anyone looking for high quality silver jewellery. Excellent service and customer care 10/10.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews