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Hersey & Son Reviews

4.9 Rating 7,752 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,752 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 3rd August 2026
Anonymous
Hersey & Son 5 star review on 3rd August 2026
Anonymous
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
137
Anonymous
Anonymous  // 01/01/2019
Always pleased with my purchase can rely on the quality nice to buy from a English company
Helpful Report
(Walton-on-Thames) - Posted 7 months ago
The bracelet was absolutely beautiful. A surprise present for my wife who's been ill. Thank you I shall be shopping with you again. Nick
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(Walton-on-Thames) - Posted 7 months ago
I ordered a lovely necklace from Hersey as a little treat to myself, when it arrived I was blown away by the weight and quality of it, its a wonderful solid piece and looks and feels more expensive than it was. I stumbled across the company by chance and I'm so glad I did, I will be a return customer for sure!
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(Walton-on-Thames) - Posted 7 months ago
Good quality, beautiful items and good price!
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(Walton-on-Thames) - Posted 7 months ago
The quality is excellent, as was postage, packaging & arrival time.
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(Walton-on-Thames) - Posted 7 months ago
Excellent service. The necklaces arrived quickly and were exactly as advertised. Beautifully engraved too! Thank you Hersey & son
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(Walton-on-Thames) - Posted 7 months ago
I ordered the tiny heart necklace as a present to myself. It is the most beautiful piece of jewellery I have ever had. The quality is amazing and the chain feels so strong from anything I have bought before. When I received the original chain I realised it was too long, even the exchange for the shorter chain was stress free. I am so pleased I have even bought one each for my daughters for Christmas 😍. Thanks so much x
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(Walton-on-Thames) - Posted 7 months ago
Hi… as always very outstanding customer and craftsmanship service.
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(Walton-on-Thames) - Posted 7 months ago
Very good,efficient service and pleasant to deal with cos I had made a slight error with my order that they were quick to rectify However having reordered head and tail sixpence cufflinks, the head is queen elizabeth and the tail is king George vi. My son, the recipient, may or may not notice. But if he does I maybe getting in touch with you.
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(Walton-on-Thames) - Posted 7 months ago
Very pleased with recent purchase of earrings Second time I’ve brought from you and really pleased
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(Walton-on-Thames) - Posted 7 months ago
Very pleased with both my purchases from Hersey & Son with this silver mens bracelet and St Christopher for my son, excellent quality work and fast delivery, would highly recommend Hersey for all your silver jewellery needs excellent craftsmanship.
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(Walton-on-Thames) - Posted 7 months ago
Beautiful cuff bangle excellent quality and super fast post. Than you
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(Walton-on-Thames) - Posted 7 months ago
Honest review… my order arrived and there was a small fault. Once I contacted customer services the issue was resolved very quickly. The replacement was sent & received very quickly. Very happy with my purchase.
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(Walton-on-Thames) - Posted 7 months ago
I order a silver bracket as a Christmas present for my daughter. It’s absolutely beautiful.
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(Walton-on-Thames) - Posted 7 months ago
First class service beautiful St Christopher necklace delivered quickly excellent quality would definately reccommend .
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(Walton-on-Thames) - Posted 7 months ago
My go to shop for quality engraved special presents, Thank you, you have never let me down
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(Walton-on-Thames) - Posted 7 months ago
I am delighted with the five Christmas gifts from I ordered from Herseys. The quality is excellent and the service has been outstanding. I will continue to buy from this company and have recommended it to family and friends.
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(Walton-on-Thames) - Posted 7 months ago
Absolutely over the moon with what I purchased. Just oozes quality
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(Walton-on-Thames) - Posted 7 months ago
I ordered a hammered polished bangle for my partner for Christmas which unfortunately was too big (I guessed the size) so I reached out to the Team at Hersey and requested to return this, which they responded very quickly and the return/refund was processed. I ordered the same bangle then in a smaller size, which arrived very quickly. Both bangles I received were beautifully crafted and will make such a special gift. Fantastic customer service and beautifully crafted jewellery.
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(Walton-on-Thames) - Posted 7 months ago
Brilliant first class service, from start to finish I highly recommend purchasing from this family business.
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(Walton-on-Thames) - Posted 7 months ago
Hersey & Son is rated 4.9 based on 7,752 reviews