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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We order a silver cross for our child. It is a beautiful piece of jewellery and he loved it. Delivery was spot on as well as the packaging. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“While I didn’t get to see in person, my niece said it is absolutely beautiful! It was a sweet 16 present for her.”

Hersey & Son 5 star review on 5th May 2025

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Bought a lovely silver, chain bracelet for my husband for our 20 year anniversary. Gorgeous quality silver, delivered promptly. Great jewellery. He's very happy and so am I! Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I'm very pleased with my silver chain. Beautiful fit, shine and above all craftsmanship. Superb. Don't hesitate to purchase. 5*👌😊”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“A stunning bracelet. I’d been looking and comparing for a couple of months. This was by far the best. It arrived swiftly and was packaged beautifully.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Beautiful heavy silver money clip. Prompt delivery, beautifully packaged. I could not be more happy with my purchase, and would recommend to anyone. Thank you!.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Hersey were very efficient and they were dispatched extremely promptly. I am really glad a stumbled across their website while searching for a gift. Communication was excellent too.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“The original earrings where smaller than I thought but it has not been an issue to exchange them. Eraina was very patient and kind despite my many emails asking for help. I have bought from you many times and I have always been very happy with the items.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“The silver bracelets that l bought and had engraved for my great niece's Christening presnts are perfect . Thank you so much .It was a pleasure doing business with you .”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Ordered silver T bar kneclace, much better than expected thought T bar bit would be quiet light but it's heavier than expected so that was a bonus! Love it! So please, looks great on.”

Hersey & Son 5 star review on 1st May 2025

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Received quickly. This was the second time I have ordered from them.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Beautiful Jewellery, this is the second men’s piece I have bought.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“The silver initial we ordered was a lovely quality and just as described. The gift box and packaging was an excellent quality and perfect for a gift. I will be recommending to others and using for future gifts. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Quick delivery and very pleased with the jewellery”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Thought I had found the perfect company, small independent, long established and good reviews. Can't knock the quality or price, but had an issue with the engraving, asked for the date of our wedding to be put on them, when you fill out the form online you have a check box to confirm that is what you want. Received the bracelets and upon opening found the year was 20 years out. This was sorted straight away and very quickly but has pardon the pun taken the shine of it a bit. Did have another issue which I will review separately.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

Thank you for taking the time to review your recent order. We are sorry that we made a mistake on the engraving but see that we rectified this for you as quickly as possible and refunded the return postage to you. We do our best to sort any issues out for our customers. with many thanks Hersey Silversmiths

Posted 6 months ago

“I expected a slightly bigger chain but I love the style.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“A company with an informative website and an item that I was looking, after searching other sited without success. Prompt service, postage and delivery was the icing on the cake. Many thanks for everything.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Quick and easy process and family happy with gift.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Highest quality silver rings and rosary, substantial weight of unusual " white" silver. No”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Purchased a silver St Christopher for my son’s birthday. Beautiful design with engraving as requested, in a lovely presentation box. Very prompt delivery. Thankyou for an excellent service.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews