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Hersey & Son Reviews

4.9 Rating 7,465 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful product. A problem with delivery completely out of Hersey’s control so professionally dealt with. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Love Hersey's unique and beautifully designed silver jewellery. I've made a few purchases online and all delivered without a problem.”

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(Walton-on-Thames) - Posted 6 months ago

“This was just perfect a cuff bracelet good quality and craftsmanship my son loved it . Lovely packaging and obviously take great care in your products . Will purchase again thank you .”

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(Walton-on-Thames) - Posted 6 months ago

“Excellent service & great quality products. Thank you”

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(Walton-on-Thames) - Posted 6 months ago

“lovely quality bracelet thank you”

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(Walton-on-Thames) - Posted 6 months ago

“Excellent service, promptly delivered. Thank you.”

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(Walton-on-Thames) - Posted 6 months ago

“I Cannot say as unfortunately I still haven't recieved the order. Which was a birthday gift and had to give it today”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

Hi Danica Thank you for your order and taking the time to send in a review. Your order was dispatched on the 2nd September and on tracking this with FedEx we see that it is waiting to clear customs. Sadly this is out of our control and we would expect you to receive this soon. If you require any further information please contact us at sales@hersey.co.uk with many thanks Hersey Silversmiths

Posted 6 months ago

“I ordered a bracelet for my son as a gift - it arrived quickly and was beautiful and of great quality. Sadly he didn’t like it so I asked for a refund - great customer service, quick, efficient, clear. Full refund on its way - great experience- I will shop again (for me this time!) thank you”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Perfectly designed, and packaged silver bracelets.”

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(Walton-on-Thames) - Posted 6 months ago

“I bought a beautiful silver chain for my son and I loved it so much I bought one for myself. The quality of the products is lovely and they are packaged well and came on time. I will definitely buy from Hersey and Son again. Thank you!!”

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(Walton-on-Thames) - Posted 6 months ago

“Excellent quality!”

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(Walton-on-Thames) - Posted 6 months ago

“My daughter is very pleased with the necklace - excellent quality and exactly as shown on the website.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Lovely chain with a decent weight to it and delivery was quick too.”

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(Walton-on-Thames) - Posted 6 months ago

“Beautiful jewellery... easy to order, quick delivery”

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(Walton-on-Thames) - Posted 6 months ago

“Ordered a silver heart shaped silver "box" with personalised engrating expecting delivery in a week at best but it arrived within 24 hours ((just)! Hows that for service! 'Nuff said”

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(Walton-on-Thames) - Posted 6 months ago

“The silver cross necklace I ordered for my daughter is fabulous. It was beautifully packaged. I would definitely recommend buying jewellery from Hersey.”

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(Walton-on-Thames) - Posted 6 months ago

“Going on cruise and hate napkins as always falling down, bought napkin clip looks good very happy with it.”

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(Walton-on-Thames) - Posted 6 months ago

“Beautiful necklace, very good value for money too. Arrived quickly and well packaged.”

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(Walton-on-Thames) - Posted 6 months ago

“Excellent quality. Second time I have bought a bracelet from Hersey & Sons and delighted with it.”

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(Walton-on-Thames) - Posted 6 months ago

“Great products fast service as always”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

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Hersey & Son is rated 4.9 based on 7,465 reviews