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Hersey & Son Reviews

4.9 Rating 7,471 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and a lovely product.”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“The bracelet was just as I expected thanks. I chose the silver clasp as previous fasteners made my skin react. Great size, look and feel. 😀😀”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Earrings I bought for my granddaughter, Were beautiful and arrived quickly. She loved them. I would recommend Hersey's and use them again.”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Really lovely, chunky and good quality silver cufflinks for my son's birthday. Very surprisingly quick turnaround from ordering considering they ere engraved. Very pleased and very good value. Nice gift box and leaflet too. Excellent all round, thank you!”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Glad to have found the web company. Have made several purchases and happy with them. This is a bit on the snug side but Ive managed to open it up slightly.”

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(Walton-on-Thames) - Posted 5 months ago

“Very good service and supplied quality silver bangle. Customer service was excellent.”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Have purchased several items from Hersey, and all are finely made. All are packaged well, with friendly communication.”

Helpful Report

(Walton-on-Thames) - Posted 5 months ago

“Such good quality, solid, nicely finished and tactile. This was my fourth flawless purchase from Hersey and it won't be my last. This time it was a gorgeous mens bangle that is even nicer in real life than in the photo. The underside of the bangle is rounded in a very pleasing way. It was a graduation present and the recipient is thrilled. They've not taken it off once!”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“As a returning customer, the silver chain I got is stunning. Well made and I know will last, thank you for the well made jewellery.”

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(Walton-on-Thames) - Posted 6 months ago

“The earrings are a replacement for similar earrings lost in my house, so delighted with this second pair.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Purchased small drop earrings, very happy with quality and size. Delivered in timescale, very quickly. Would recommend and will very likely purchase from this company in the future.”

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(Walton-on-Thames) - Posted 6 months ago

“Placed the order at 1300 and paid for next day delivery. Order arrived before 1100 the next day. Website is easy to use, ordering is simple and I really love my bracelet.”

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(Walton-on-Thames) - Posted 6 months ago

“Used Hersey more than once and I'm very pleased with the quality of silver gifts. Delivery has always been very quick - 3 days or less! Customer service was very helpful too.”

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(Walton-on-Thames) - Posted 6 months ago

“Excellent quality silver jewellery”

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(Walton-on-Thames) - Posted 6 months ago

“I ordered a snooker chalk holder with my husband's initials engraved on the side. The item was very easy to order online, arrived very quickly, well packaged. I am very pleased with the item itself, very stylish, faultless engraving and I am sure my husband will be delighted with it when he receives it. Top job, thank you.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I purchased a bracelet for my husband. Yhe craftsmanship is beautiful and delivery was extremely fast. Would happily purchase again.”

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(Walton-on-Thames) - Posted 6 months ago

“Outstanding service. Efficient and effective in every respect.”

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(Walton-on-Thames) - Posted 6 months ago

“The two silver plated wine coasters were a wedding present for a young couple.They were completl Wonderful wine coasters which look fabulous! The engraving was exactly as I'd wished and really enhanced the coasters. I was thrilled by the coasters and their presentation and am sure the recipients will be equally delighted.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“My experience with Hersey and Sons was amazing not only was the necklace of great quality but was very quickly delivered. When I received it unfortunately the engraving was wrong so I emailed them to inform them and they got back to me very quickly and sent one out 24hrs delivery so got it in time for my husbands Birthday. I would definitely use them again and recommend them.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I totally love my t-bar necklace. It's a really good quality piece and beautiful to wear.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

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Hersey & Son is rated 4.9 based on 7,471 reviews