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Hersey & Son Reviews

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My necklace was delivered within a short time , it far exceeds my expectations it is really well made.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Absolutely beautiful items! Thankyou”

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(Walton-on-Thames) - Posted 6 months ago

“I ordered a small silver St Christopher for my son and while I generally like the product I was a little disappointed in the finish of the product. There was still polishing residue on the piece and the polish on the front detail could have perhaps been a little higher as there are areas that seem a little rough. Obviously, I realise I can take a toothbrush and clean it with some soap but I still think the product could have been delivered in a more finished state.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

Hi Catherine, Thank you for your feedback regarding the St Christopher you received. We're sorry that there was a residue of polishers rouge on the St Christopher. If you would like to contact us we would be happy to sort this out for you. with many thanks Hersey Silversmiths

Posted 6 months ago

“I ordered a silver locket which was initialled. My order was dealt with promptly and delivered quickly. Very happy.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

Hi Helen, Thank you for your wonderful review. We're thrilled to hear that you were happy with the prompt service and quick delivery of your silver locket. Best wishes, Hersey & Son

Posted 6 months ago

“I bought 2 bracelets, 2 chains and a ring they are fabulous quality.”

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(Walton-on-Thames) - Posted 6 months ago

“This is the second time I have ordered from Herseys and again I am really pleased with my jewellery. I ordered the birthstone hoop earrings which are really good quality and just what I was looking for. Would definitely recommend Herseys .”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

Hi Helen, Thank you so much for your lovely review. We're delighted to hear that you're pleased with your birthstone hoop earrings. Best wishes, Hersey Silversmiths

Posted 6 months ago

“Excellent service and product which is packaged really beautifully. I have bought from them three times now.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Lovely solid piece of jewellery would recommend and would definitely buy again from Hersey.”

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(Walton-on-Thames) - Posted 6 months ago

“My wife love's her token necklaces superfast delivery great service 👍 I will be shopping again. Thank you”

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(Walton-on-Thames) - Posted 6 months ago

“I love my silver earrings unfortunately my bracelet to match was the wrong size 😔 So I will re order the the right size.”

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(Walton-on-Thames) - Posted 6 months ago

“Excellent. Have used Hersey and Son many times. Consistent high quality and service. They are our go to for silver jewellery. Highly recommended.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

Hi Ian, We're so glad to hear that you're consistently satisfied with our silver jewellery and service. Your recommendation means a lot to us. Best wishes, Hersey Silversmiths

Posted 6 months ago

“The bracelet was a birthday present for our daughter all she had asked for was a solid silver bracelet ... it is beautifully made and very solid but looks elegant on her wrist....she absolutely loves it ... Thank you”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Bought from another business a pendant of Christian faith and was severely disappointed, wasn't real silver I'm sure. Not the case here at Hersey and Son, I am over the moon with my purchase. Very well made and of course is the real deal. I recommend Hersey and Son and feel confident you will not be disappointed. Many thanks, will be purchasing again very soon. Mr Ruston, Sheffield.”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“I got the Chunky Sterling Silver Cross Necklace Curb, a piece of art in which you can appreciate the artisan's work. This is quality!”

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(Walton-on-Thames) - Posted 6 months ago

“I bought a bracelet good weight in it well made absolutely love it 👍😊 5 star”

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(Walton-on-Thames) - Posted 6 months ago

“Scoring a 4 as gift bag was accidentally missed off my order . The locket is a gift and looks beautiful, l m sure it will give lots of joy to the wearer !”

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(Walton-on-Thames) - Posted 6 months ago

“Ordered Christening Bracelet it’s beautiful”

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(Walton-on-Thames) - Posted 6 months ago

“Fabulous silver YoYo engraved and delivered in a very short timeframe. So pleased we have already purchased another. This product is better than a very high end store that sells similar for a higher price .”

Helpful Report

(Walton-on-Thames) - Posted 6 months ago

“Excellent swift service along with a quality product., will definitely use company again.”

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(Walton-on-Thames) - Posted 6 months ago

“Amazing service and fast delivery, item is gorgeous , quality superb”

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(Walton-on-Thames) - Posted 6 months ago

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Hersey & Son is rated 4.9 based on 7,107 reviews