Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,107 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

133

Anonymous

Anonymous // 01/01/2019

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“I bought a lovely sterling silver St. Christopher necklace which I also paid to have engraved. I was initially a little nervous about purchasing from an online jewellers who I had never heard of before, but my worries were unfounded. My necklace arrived and I couldn't be happier with it. It is just what I had been searching for over the past few months! The engraving I requested was engraved on the back and was professionally carried out. I was also impressed with how quickly my item arrived. Needleds to say I am happy to recommend this company and would perdonally use them again.”

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(Walton-on-Thames) - Posted 4 months ago

“Well presented and fine quality items with very good friendly service.”

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(Walton-on-Thames) - Posted 4 months ago

“Great service and excellent quality item”

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(Walton-on-Thames) - Posted 4 months ago

“I have bought several pieces for my sons birthdays and have always been delighted with the fast response, the packaging is tasteful and the bracelets and chains have been exactly as I ordered. I would not hesitate to recommend your company and do! Thank you I expect I will be ordering from you again very soon. Chinty”

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(Walton-on-Thames) - Posted 4 months ago

“Earrings were perfect and just as shown. The service was excellent. It was so nice to receive well packaged jewellery in a lovely box, wrapped in logo tissue. Great to be given a silver cloth too. A very nice touch. Thank you.”

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(Walton-on-Thames) - Posted 4 months ago

“Brilliant from start to finish. Will definitely use again. My item is top quality and around great service. Wouldn't hesitate to recommend 5 stars”

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(Walton-on-Thames) - Posted 4 months ago

“I purchased an item for next day delivery, it didn’t turn up. I sent an email straight away as the item had yellow colouring on, I’ve been sent an email to send the item back. Which is assumed I have to pay for the return My husband has worn the item twice as I didn’t think there was any point sending the item back, the bracelet has gone black. I have worn a silver bracelet for 2years everyday. And it’s never discoloured like this. this is questioning if this Is this actual Sterling silver?”

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(Walton-on-Thames) - Posted 4 months ago

Hi Kavita, thank you for your comments. We did despatch your order placed on the Friday, and it was delivered on the following Monday which is the next working day as stated on our website. Sorry if this didn't meet your expectations. The recent hot weather can affect silver when in contact with skin, but a rub with the provided cleaning cloth will sort that out, but if you prefer just send it back and we will sort it out for you or refund it. The hallmark on the bracelet assures the silver content so you don't need to worry about that. Kind regards, Hersey & Son

Posted 4 months ago

“Beautiful craftsmanship made silver necklace and rose pendant Lovely packaging, presentation box and bag My daughter loved it. I would highly recommend.”

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