Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,476 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Used twice now both times I was please but most importantly the recipients were delighted with their gifts.”

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Posted 3 years ago

“Purchased gifts from here a number of times over last last few years and has become my go to place for silver jewellery especially.”

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Posted 3 years ago

“Excellent service xx gorgeous piece great price and speedy delivery thank you 👏 😊”

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Posted 3 years ago

“Received my Bangle packed very well . And come in a well presented bag inside a box .”

Hersey & Son 5 star review on 11th January 2023

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Posted 3 years ago

“Great product, great customer service!”

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Posted 3 years ago

“Great product fast great service would highly recommend this company”

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Posted 3 years ago

Hi Grace, Thank you for recommending our company, it is greatly appreciated. Kind regards, Livvy Heresy Silversmiths

Posted 3 years ago

“I have bought several items over the years and have always been happy with the service and products. I will always use Hersey when I want I want to buy silver. I can not recommend them enough!!!”

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Posted 3 years ago

“I found exactly what my wife had described on your website. Ordered and received in the post within a few days. Excellent service”

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Posted 3 years ago

“Good product and good service! The delivery was very fast.”

Hersey & Son 5 star review on 5th January 2023

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Posted 3 years ago

“Excellent company Great craftsmanship and excellent value for money Have used before and will use again”

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Posted 3 years ago

“Excellent service. Lovely gift. Nicely packaged.”

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Posted 3 years ago

“Thank you Stewart and team. This cross and chain is just perfect for the man in my life. Impressed with the workmanship and quality and lovely to be able to engrave a little message on the back of the cross. Delivery was swift too. Importantly, your website showed virtual chain lengths - so useful when deciding. Suffice to say, DH loves it. Thank you and Happy New Year! IW xx PS. I like the fact you’re a long-standing, reputable silversmith.”

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Posted 3 years ago

“Beautiful 22' heavy silver chain. Postal strike delayed its arrival but it is a beautiful chain, delicate and not heavy weighted just right to keep a favourite Trollbead ring close. Thank you Hersey & Son.”

Hersey & Son 5 star review on 30th December 2022

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Posted 3 years ago

“Always happy with purchases from Hersey. Genuine quality and well packaged.”

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Posted 3 years ago

Hi, Thank you for leaving us a review, its great to hear you are happy. Many thanks, Livvy Hersey Silversmiths

Posted 3 years ago

“Very reliable at a great price. Delivery is always quick as well. This is why I will always choose Heresy.”

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Posted 3 years ago

“Excellent quality and service, beautiful packaging. Engraving is just what I wanted. A really special gift and a special memento too. Would recommend very highly.”

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Posted 3 years ago

“Very efficient service even over the Christmas period. Lovely necklace, really shines, nicely packaged. Very pleased I will use this company again.”

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Posted 3 years ago

Hi Kit, That's great to hear that your pleased with your order, thank you for letting us know. Many thanks, Livvy Hersey Silversmiths

Posted 3 years ago

“Exactly as expected. Very nice chain as well. I liked that you could order the length you required. All nicely packaged. Despatched very quickly. Thank you.”

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Posted 3 years ago

“My son was really happy with his cross for Christmas. He has his eye on a matte silver bangle now!”

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Posted 3 years ago

“Bought this lovely leather bracelet as a Christmas present for my partner it was boxed beautifully and arrived in good time. My partner loved it. Thanks”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,476 reviews