Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,476 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“The quality of your work is excellent plus the speed of delivery I would certainly recommend your company to my friends”

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Posted 3 years ago

That is great to hear that you would recommend us, thank you very much. Many thanks, Hersey Silversmiths

Posted 3 years ago

“My sons St Christopher dog tag necklace is lovely quality and was engraved just as instructed. He absolutely loves it. Delivery was on time and beautifully presented and packaged. Service 10/10😍”

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Posted 3 years ago

Hi Val, Thank you for your positive review, its really appreciated. Kind regards, Hersey Silversmiths

Posted 3 years ago

“Excellent cuff links, promptly sent. Thank you very much”

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Posted 3 years ago

“I ordered engraved collar stiffeners for my husband’s birthday. The quality of the engraving was excellent and they arrived more quickly than expected. My husband was delighted with the gift. I have bought engraved silver from Hersey before and would definitely recommend.”

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Posted 3 years ago

Hi, Thank you the encouraging review. This is great to hear. Kind regards, Hersey Silversmiths

Posted 3 years ago

“The silver pepper mill was even better than it looked in the catalogue. It is also a good weight and an excellent service was provided by yourselves.”

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Posted 3 years ago

“Ordered lots of items over the years, fabulous quality and service, wouldn’t go anywhere else”

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Posted 3 years ago

Hi Lorraine, Thank you for your great review and your loyalty to us. Kind regards, Livvy Hersey SIlversmiths

Posted 3 years ago

“There is only one word to describe Hersey & Son - excellent! Easy site to navigate, easy to place order, excellent product and delivered super quick. Absolutely brilliant, I ordered the cufflinks for my husband for our Silver wedding anniversary and I know he will be so pleased.”

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Posted 3 years ago

“Easy to navigate website and simple ordering process. Beautiful engraved silver spoon. Prompt delivery.”

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Posted 3 years ago

Hi Anita, Thank you for your kind review, we really appreciate it. Kind regards, Livvy

Posted 3 years ago

“Bought this bangle for my husband. Really good quality and heavier than I expected. Good service and delivery. Will definitely buy from them again.”

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Posted 3 years ago

“I am so glad that I have been contacted to leave a review I recently purchased a wide silver cuff with the money I received from Christmas it arrived promptly in an absolutely gorgeous presentation box complete with cleaning cloth and bag the quality is outstanding I will be ordering again very soon if you would like to send me a ring gay but I'm thinking of having a ring made please do not hesitate in using this company I searched high and low online and cannot fault quality and amazing customer service thank you kind regards Sarah”

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Posted 3 years ago

“Very pleased with purchase. Cufflinks look excellent and engraving very nicely done.”

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Posted 3 years ago

“I buy from Hersey online but it feels like I'm getting the same quality and customer service as walking into the shop, that's why I keep coming back. Nothing I've bought has ever broken in 3 years of wear and I appreciate the old-fashioned skill that goes into each set of earrings I buy from them.”

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Posted 3 years ago

Hi Sarah, Thank you for taking the time to leave this review. Its great to hear about the experience you have had whilst shopping with us. Many thanks, Livvy Hersey Silversmiths

Posted 3 years ago

“I bought these earrings to match the necklace that I bought last summer as I absolutely loved the necklace. Both items are dainty while being substantial in weight and feel. They have a roundness to them which makes them very tactile. They are also a lovely shiny silver that doesn’t seem to tarnish. Beautiful packaging, including a silver cloth cleaner. Excellent quality. I am very happy with my purchase.”

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Posted 3 years ago

“Exceptional craftsmanship, the bracelet is exactly what I wanted! Great quality, good weight and fast service.”

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Posted 3 years ago

“Very happy with the necklace I ordered which was received in good time and of high quality. Particularly like the backstory to this jeweller's - makes the purchase all the more special.”

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Posted 3 years ago

“Great purchase, great product and great quality.”

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Posted 3 years ago

“Good quality and weight to this mens wrist bracelet. Bought as a gift - he loved it.”

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Posted 3 years ago

“Always so so efficient and reliable. Excellent quality and such good value for money. Will never buy any silver anywhere else. Even personalised stuff comes so quickly. Favourite jewellery manufacturer.”

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Posted 3 years ago

Hi Sara, This positive review is really appreciated. Thank you for taking the time to write this. Kind regards, Livvy Hersey Silversmiths

Posted 3 years ago

“Lovely quality four leaf clover necklace and quick postage. Thank you.”

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Posted 3 years ago

“Shopped here a few times now and the quality is beautiful.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,476 reviews