Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,677 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,677 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Fab service, fab bracelet”

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Posted 3 years ago

Dear Paula Thank you very much for your review. We are so happy that you are please with your purchase and the service you received. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Excellent service and beautiful products. Highly recommend this company.”

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Posted 3 years ago

“Speedy delivery and very helpful customer service”

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Posted 3 years ago

“I needed this trinket box at very short notice. Hersey made sure I received it. The box itself is so beautiful,the images on the website in no way do it justice and how lovely to purchase from an established master craftsman of a British company.”

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Posted 3 years ago

“Really sweet ideal for christening.”

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Posted 3 years ago

“Hersey responded promptly on a specific birthday item wanted, giving a link to the ideal gift at a good price. Able to easily order through the site and despatched same day with tracked delivery. Overall excellent service”

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Posted 3 years ago

“very happy with the purchase, will use Hersey again.”

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Posted 3 years ago

“Good quality bracelet, well packaged bought for myself but would make a great gift”

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Posted 3 years ago

“Easy steps to order. Delivery as per given. Very satisfied with silver child's bangle.”

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Posted 3 years ago

“I bought a necklace for my daughter and she loved it. I then bought one for myself. They are well made and really good value. Delivery was quick and the presentation was perfect. Will definitely use again.”

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Posted 3 years ago

“Lovely presented silver St Christopher However the picture of it was very deceiving Was disappointed of how small it was!”

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Posted 3 years ago

“Absolutely delighted with the Saint Christopher that we purchased from you and had engraved quality of the engraving was also exceptionally good and received quicker than expected ! certainly Would recommend”

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Posted 3 years ago

“Extremely pleased with my husband’s 60th birthday gift. Very quickly despatched and well packaged, a quality item that is comfortable to wear. Just a tiny criticism would be that the engraving was smaller than I’d expected but apart from that very happy.”

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Posted 3 years ago

“Really good service, arrived within time.”

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Posted 3 years ago

“So very pleased with fairy on a keepsake box, engraved. Gorgeous present for our granddaughter. Fabulous quality”

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Posted 3 years ago

“Very happy with both the service and product.”

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Posted 3 years ago

“Bought three children's personalised bracelets. Amazing quality with clear but subtle engraving. The product’s encasing and gift box etc. was wonderful and made the gift just perfect. I would 100% recommended this company and will be sure to use them again, so glad I stumbled across them.”

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Posted 3 years ago

“Can't fault delivery or quality of dog tag necklace purchased with engraving. Recipient was delighted with the gift”

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Posted 3 years ago

“Quick service”

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Posted 3 years ago

“Discovered Hersey when I was looking for a cross necklace so glad I found it, used several times now. The quality is always great and the items don't take long to arrive. I always now check the site when I'm looking for something.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,677 reviews