Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,476 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Excellent product and service, excellent.”

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Posted 3 years ago

“Goods despatched quickly in good condition.”

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Posted 3 years ago

“Lovely cross and chain. The cross is nice and solid unlike many I looked at. Arrived very quickly and in good time for Christmas. Thank you”

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Posted 3 years ago

“Great customer service from start to finish. Responded to our emails and our cufflinks arrived in time for our wedding on the 22nd December. A High quality product. We were extremely pleased thank you”

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Posted 3 years ago

“Product lived up to expectations and was great quality.Was delivered with promptness and care. Daughter was delighted with it.”

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Posted 3 years ago

“Phoned up one day - ordered an engraved bracelet for my son - arrived next day! And it was a hit on Xmas Day. Thank you.”

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Posted 3 years ago

“Bought as a Christmas present for my husband who is delighted. Excellent quality and weight. Perfect fit. Thank you”

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Posted 3 years ago

“Bought a silver CND necklace as a gift, very impressed with speed of delivery, communication and quality of this item.”

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Posted 3 years ago

“Now that he has opened his Xmas pressie, I can say that he loves it! Excellent quality and fast delivery. Would definitely recommend!”

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Posted 3 years ago

“I ordered a present for my Grandson 18th he loved it, Thank you”

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Posted 3 years ago

“Beautiful pebble keying. I loved it Speedy service”

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Posted 3 years ago

“I am very happy to have found your company doing a web search for silver jewellery.”

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Posted 3 years ago

“Excellent- customer services - I particular responses to emails. Despite the Royal Mail issues - they sorted out a courier to deliver my order on time. I have recommended this company to a friend ! So good to have first class foods and service ! Thank you”

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Posted 3 years ago

Hi Anne, It is great to here that you recommended us to a friend, thank you for letting us know. We are really pleased your happy. Many thanks Livvy Hersey Silversmiths

Posted 3 years ago

“Beautiful earrings, just what I was looking for.”

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Posted 3 years ago

“I received the item and I was extremely disappointed, it was cheap and flimsy looking and not what I expected. It’s a shame as I have ordered from this company before and was happy with the product.”

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Posted 3 years ago

“Gift of the bangle was very well received. A lovely gift.”

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Posted 3 years ago

“Really helpful, answered a query very quickly and product was great!”

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Posted 3 years ago

“Very nice item as always”

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Posted 3 years ago

Thank you for taking the time to send in a review. We are pleased you are happy with your purchase from us. Many thanks Hersey Silversmiths

Posted 3 years ago

“Earrings as described. Fast postage would buy from again”

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Posted 3 years ago

“Very good service quick delivery and pleased with my purchase thank you very much”

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Posted 3 years ago

Hi Jacqueline, Thank you for your kind words, this is great to hear. Kind regards, Livvy Hersey Silversmiths

Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,476 reviews